We have bought 5 LG tvs from Richer Sounds over the last 10 years and have always received excellent service. We have one 43 inch that was repaired being nearly 6 years old, they dismantled the tv in... See more
Company replied
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We have bought 5 LG tvs from Richer Sounds over the last 10 years and have always received excellent service. We have one 43 inch that was repaired being nearly 6 years old, they dismantled the tv in... See more
Company replied
Staff were very informative and attentive. They kept us updated on delivery of goods. Would recommend Richer Sounds and will certainly buy from them again. Richer Sounds prices are excellent.
Company replied
Always go to Richer sounds for audio and visual equipment and they were great this time as always! Great advice, very knowledgeable and friendly style with demos. They recommend to budget with their r... See more
Company replied
Good to have Joe and Adam set up the opportunity to compare new speakers with old. While not the best environment a listening room at least lets you sort likely options so that a home trial is not a w... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
15 Hoole Road, CH2 3NH, Chester, United Kingdom
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Reply from Richer Sounds - Chester
Had a fantastic experience at Richer Sounds Chester Store. I had a demo of a pair of Argon Fenris speakers. Ewan the sales assistant was very knowledgeable and made my choice straightforward, Highly recommend this store. I’ve been a customer for over 15 years and would not look elsewhere for my hifi needs.

Reply from Richer Sounds - Chester
Love this company. We get all our audio/tv from them. Staff are very knowledgable and everything is great value for money.

Reply from Richer Sounds - Chester
Excellant advice from staff Excellant prompt delivery . TV is all i need great price. Really to be trusted to provide what you need highly recommend 👌

Reply from Richer Sounds - Chester
Wanting to update my TV, I did loads of reading/research on the web (including Richer Sounds) and also looking at what larger stores had on offer. Having purchased from Richer Sounds previously, I decided that was where I would go, first to see the TV and also to ask the many questions I had. Staff were so helpful, knowledgeable and not ‘pushy’ which is always a big plus for me. I have no hesitation in recommending the Richer Sounds experience

Reply from Richer Sounds - Chester
Great service and friendly staff. Product is exactly how described and I am very happy with my new Epson projector. Thanks

Reply from Richer Sounds - Chester
I always feel I get good advice from Richer Sounds.
In the ever-changing world of tech, especially televisions, this is invaluable. The staff always know their subject and listen to the specific needs of the customer.

Reply from Richer Sounds - Chester
Really helpful and knowledgeable staff as always. And some great deals with great warranty offers. No where else comes close. Thank you 😊

Reply from Richer Sounds - Chester
Helpful staff suggesting solution to problem. Resulting in a sale.

Reply from Richer Sounds - Chester
Prior to ordering the item, I had a most engaging discussion with Ewan (mention in despatches) whose advice was most helpful.

Reply from Richer Sounds - Chester

Reply from Richer Sounds - Chester
Good honest advice prior to ordering. Easy collection from store. This also allowed me the opportunity to ask a few questions of the knowledgeable staff.

Reply from Richer Sounds - Chester
Great after sales service from Joe at Chester store

Reply from Richer Sounds - Chester
Great product and price. Delivered to store exactly as described. Collected at my convenience from an efficient, polite and knowledgeable gentleman!

Reply from Richer Sounds - Chester
Helpful people make things easy , i like to use Richer sounds

Reply from Richer Sounds - Chester
'Sir Evan of Chester' was really helpful and had exactly the right spirit and a good sense of humour .
Thank you Ewan .

Reply from Richer Sounds - Chester
I KNEW WHAT I WANTED AND I WENT THROUGH IT WITH THE STORE ASSISTANT AND HE WAS GREAT EXPLAINING EACH ITEMS FEATURES BUT ALSO WHAT WAS COMPATIBLE WITH MY SYSTEM AND HE AGREED WITH MY FIRST CHOICE.

Reply from Richer Sounds - Chester
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