Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... See more
Company replied
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... See more
Company replied
After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... See more
Company replied
Phone answered promptly by knowledgeable salesman who guided me through the purchasing process. We arranged a delivery time and the product arrived on time.I had some issues with setting up Richer Sou... See more
Company replied
Went into Richer Sounds to buy a TV for my 93 year old Mum. My only concern was will she be able to use the controller - the staff member was brilliant (he had recently bought a new TV for his elderly... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, United Kingdom
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Whenever I'm upgrading my hifi, I usually end up at Richer Sounds. Great deal on an amp I'd been looking at. So a phone call later I was provided with expert reassurance about the amp spec and my speakers. Infact the store has my purchase history over 20 years! Always a pleasure with anyone who's on desk. Richard was great, just as he was 4 years ago haha.
Oh, and the JBL ma 510...that's just superb. Recommended

Reply from Richer Sounds - Leicester
I have always shopped with Richer Sounds either online or with my local branch in Leicester and they have always been impeccable but I must say that even this time they went above and beyond. A huge huge huge shout out to Levi who has been phenomenal providing expert advice and perfect customer service- absolutely outstanding!! The Leicester have been fantastic from start to finish!!

Reply from Richer Sounds - Leicester
Really knowledgeable help from James when choosing our TV. So nice to have a welcoming expert on hand and no hard sell. Definitely recommend.

Reply from Richer Sounds - Leicester
A great music system and you know what your talking about

Reply from Richer Sounds - Leicester
As ever their advice was spot on. Thanks for all your help.

Reply from Richer Sounds - Leicester
I was taken aback by the quality of customer service. I received professional and honest advice to ensure I left with the best products for my needs.
Did I mention the staff were friendly and made the whole experience enjoyable?

Reply from Richer Sounds - Leicester
Rang to check stock was available for Sonos kit I was after in Leicester store. Stock was reserved for me and when I arrived to collect Levi was incredibly helpful, offered excellent advice regarding my choices along with an additional instore purchase of some Senheisser headphones! He even assisted with carrying the items out to my vehicle. Brilliant service and great to still have a store on the high street. Have used Richer sounds for years and this is exactly the reason why!

Reply from Richer Sounds - Leicester
Very helpful staff fast delivery and quality items

Reply from Richer Sounds - Leicester

Reply from Richer Sounds - Leicester
LG 48" OLED TV, ordered online for collection from RS in Leicester. Excellent TV, at the best price, and with the RS six year guarantee.
Collection was very straightforward, and thanks to Levi for carrying the box out to my car for me. I hadn't expected that, but greatly appreciated it.
My second time of dealing with the shop in Leicester, but no doubt not the last. I've never had anything but excellent service from all of the different branches that I've used.

Reply from Richer Sounds - Leicester
Easy to order. Next day delivery and good price with 6 year guarantee. What's not to like. Delivery was on time. Helpful staff who gave good info on the television I purchased. Ordered over the phone.

Reply from Richer Sounds - Leicester
I ordered my streaming device after a very useful conversation about options at the Leicester branch. It arrived quickly and safely, and, so far, I am very pleased with it.

Reply from Richer Sounds - Leicester
Very helpful staff, purchased exactly was i required and at a very good price

Reply from Richer Sounds - Leicester
This is the best TV store in Leicester! Every staff member I spoke to was extremely knowledgeable. I asked every possible technical question I could think of before buying and every time I was provided an honest detaied answer. The patience and care they have to ensure each customer is happy is something I have never experienced anywhere else.
I have been buying from here for years and will always be loyal to a company with this level of service and knowledge in what they're selling. I highly highly recommend. Best in the business.

Reply from Richer Sounds - Leicester
I have been buying from RS since 1982,first in Nottingham and then in Leicester. Today was my latest visit and as usual was very rewarding. Levi served me and I was very pleased to meet him.He was helpful and professional with an engaging manner. Many thanks once again.

Reply from Richer Sounds - Leicester
First class service, reasonable prices, and Levi certainly knows the prducts and the detail.

Reply from Richer Sounds - Leicester
Very helpful when I was asking about TVs at the Leicester branch. Highly recommend this company

Reply from Richer Sounds - Leicester
Good selection of TVs. Easy to order. Fair prices. Prompt free delivery.

Reply from Richer Sounds - Leicester
As soon as I walked in Richie sounds shop Leicester their friendly faces they make welcome James sales man was great and experienced in his job

Reply from Richer Sounds - Leicester
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