Richer Sounds - Manchester Reviews 

1,374
TrustScore 5 out of 5

4.9

268 Deansgate, M3 4JB Manchester, GB


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Rated 5 out of 5 stars

Ryan was honest and spoke Welsh! However I did NOT like the comment at the bottom of the invoice about getting back to you within 24 hours if the product is damaged being in "microscopic" print. This... See more

Company replied

Rated 5 out of 5 stars

Very good service and a good price for the two T.V's Ryan from the Deansgate branch was brilliant in helping us he was polite understanding and genuinely happy for us, the tv's are really great with... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... See more

Company replied

Rated 5 out of 5 stars

Super helpful and knowledgeable staff. Matt kindly set up a listening session and helped me choose between two mini hifi systems and four pairs of speakers using six tracks from four cds. He was so he... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,374)

23,747 reviews in the last 12 months

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Rated 5 out of 5 stars

Recent purchase at Richer Sounds Manchester

I rang up the Manchester store to check stock prior to ordering the item, and the person I spoke to was very helpful and efficient. The item was available to collect at the store the next day as promised. I am very happy with the product and the service I received.

November 19, 2025
Rated 5 out of 5 stars

The experience these guys have is…

The experience these guys have is second to none. Bought a turntable and Sonos port and had some earth noise issues. Quick visit to the shop again and problem solved. You simply cannot beat face to face service and these guys nailed it. Well done, I’ll be back for sure

November 15, 2025
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Reply from Richer Sounds - Manchester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service from Richer Sounds at…

Excellent service from Richer Sounds at the Manchester store. It is great to get expert advice from someone who really knows their stuff.

November 15, 2025
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Reply from Richer Sounds - Manchester

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

One of the best purchasing experiences I've ever had...

Absolutely fantastic purchasing experience from start to finish. Sam (manager of Deansgate Manchester store) really gave us the guidance we needed in purchasing our first hi-fi system. He was clearly fanatical about audio systems himself and extremely knowledgeable on technical details of different equipment designs and their relative benefits and drawbacks. He arranged two demonstrations, one with a set of speakers he had brought in to the shop specially for us based on our requirements so we could hear them. He also helped us to get the best deals possible through Richer Sounds on the equipment we were interested in post demonstration. Can't recommend that store enough.

November 8, 2025
Rated 5 out of 5 stars

Informed Staff! 👏

I had already done my homework on what I needed from my television - but once I had gone into the Manchester Deansgate store, the staff were absolutely on it in relation to the model I wanted, how quickly they could get it to me, the cost involved, guarantees and everything else. They are absolutely one of the “go to” specialist stores for advice on TV/audio. True to say not always the cheapest but pretty well bang on the money for that also but definitely informed staff! Well done.

November 12, 2025
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Reply from Richer Sounds - Manchester

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great service zero hassle..

Great service zero hassle..,

Only slight issue dpd delivered my order to the wrong address. Managed to find the parcel

Full marks otherwise

Thank you

November 11, 2025
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Reply from Richer Sounds - Manchester

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Excellent service

Excellent service, rang for advice on a DVD player as an addition to my new LG tv. Chose my device for a standard delivery and I received it the following Monday. Very pleased.

November 8, 2025
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Reply from Richer Sounds - Manchester

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Fabulous telephone support to get the…

Fabulous telephone support to get the right amplifier for me. Very helpful and supportive. The product arrived the very next day. Excellent quality and service - will definitely use again.

November 4, 2025
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Reply from Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great experience

Staff are very polite, very knowledgeable about there products, my shopping experience was an absolute pleasure i was sold the very product I needed, don't think about going to any other hi-fi shops richer sounds have all you need for your music.

November 1, 2025
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Reply from Richer Sounds - Manchester

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Richer sounds staff are always very…

Richer sounds staff are always very knowledgeable and helpful and if help needed on specific things my wife and I would not go anywhere else 😀

October 31, 2025
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Reply from Richer Sounds - Manchester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Really good experience with dealing…

Really good experience with dealing Richer Sounds the staff in Manchester we’re extremely helpful and the delivery time schedule was excellent .

October 30, 2025
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Reply from Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Excellent and friendly customer…

Excellent and friendly customer service, I went in for a loudspeaker banana plug, and was helped out by Sam who gave me a spare plug with no charge, thanks very much again for your help and brilliant attitude and assistance.

November 4, 2025
Unprompted review
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Reply from Richer Sounds - Manchester

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Very relaxed.

Always very relaxed atmosphere with knowledgeable staff. The order was straightforward and arrived next day. The 6 year guarantee is excellent so overall it seemed the best place to purchase my projector.

October 30, 2025
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Reply from Richer Sounds - Manchester

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Very competitive prices and great customer service

Great customer service from start to finish, with very competitive prices and extra long warranties. I would highly recommend them. Ryan was a joy to do business with.

October 23, 2025
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Reply from Richer Sounds - Manchester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great advice

Great advice, friendly and gave me the patience I needed...much appreciated 👏

October 21, 2025
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Reply from Richer Sounds - Manchester

Thank you for your wonderful feedback

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