We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... See more
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We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... See more
Company replied
I have ordered a CD player for click‑and‑collect at the Prestwich store. The item was ready for collection next day. At collection, a shop assistant warned me that a cardboard box package was slightly... See more
Company replied
I arrived 30 minutes prior to closing. I experienced excellent advice and didn’t feel rushed. Despite purchasing at close of day, I was still offered next day delivery. I was kept informed of delive... See more
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Received great service from Ellis who discussed what TV I needed and explained various options. Ordering was easy in the store, and delivery of both TV and stand were well within the time frame giv... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, United Kingdom
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We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed and where we could buy it. The price was also very competitive. We will definitely go back if we need anything they sell.

Reply from Richer Sounds - Prestwich
Sam at Prestwich was brilliant and couldnt be more helpful

Reply from Richer Sounds - Prestwich
Dom was really helpful and helped me get the products that I needed

Reply from Richer Sounds - Prestwich
I was served with exactly what I asked for and at a very low price, excellent.

Reply from Richer Sounds - Prestwich
Was able to call ahead and reserve the item I wanted - got it at a great price too. Is good to use independent businesses

Reply from Richer Sounds - Prestwich
Spent their time and effort giving me guidance. Got an in-store discount as well on some of the products. Put me in touch with a reliable installer.

Reply from Richer Sounds - Prestwich
I think they sell good quality stuff at the shop in Richard’s sounds and the other shops I been on line and I can’t find anyone ne’er me to shop.
Thank for the custom

Reply from Richer Sounds - Prestwich
I have ordered a CD player for click‑and‑collect at the Prestwich store. The item was ready for collection next day. At collection, a shop assistant warned me that a cardboard box package was slightly damaged during the transit but the contents remained unaffected. The box was opened to make sure that everything is fine. Great and fair service. I will definitely consider this shop for further purchases.

Reply from Richer Sounds - Prestwich
Best company for personal service
Great warranty can’t fault

Reply from Richer Sounds - Prestwich

Reply from Richer Sounds - Prestwich
A great shop with good range of goods and good knowledge from staff. Pity there isn’t a direct phone number just an email and a general number for all the branches

Reply from Richer Sounds - Prestwich
I decided after considerable deliberation that I would swap the Tangent Ampster 111 for the Arcam, which, although considerably more expensive, would be, following Noah's advice, the same price as my new speakers plus half as much again. Unfortunately, I am currently unable to listen to my new setup, including my new amplifier, due to an ongoing health problem, so it might be a while yet. But I did appreciate Noah's advice.

Reply from Richer Sounds - Prestwich
Great service as always, along with advice, price matched the item I wanted and was in store within 2 days of order, collected and sounds fantastic

Reply from Richer Sounds - Prestwich
Great service, great recommendation for a turntable. Had an issue when I set it up, called up and they sorted it immediately.

Reply from Richer Sounds - Prestwich
Pleased to get the items ordered, with a small discount and the delivery was flawless.
Nevertheless, probably sound like a bit of a grump but I was expecting more of an experience with coming into store - I had done my research and it appeared I seemed to know more about the items than the sale staff and a couple of times he gave me incorrect information which I won't go into. It definitely wouldn't stop me ordering from richer sounds but I might just buy online in future or perhaps try another store.

Reply from Richer Sounds - Prestwich
My set top box .. MANHATTAN.. SENT OUT FOR DELIVERY THRU DPD EXCELLENT NEX DAY SUPER SERVICE FROM PRESTWITCH TEAM. 10/10. JIM'E

Reply from Richer Sounds - Prestwich
The price and service was excellent as usual. Ellis , was great and very knowledgeable.
6 year warranty

Reply from Richer Sounds - Prestwich
Received great service from Ellis who discussed what TV I needed and explained various options. Ordering was easy in the store, and delivery of both TV and stand were well within the time frame given. The couriers DPD were very efficient and friendly. Overall a great shopping experience for someone who isn't technically minded!! Can't beat a local store with knowledgeable staff who will take the time to advise you.

Reply from Richer Sounds - Prestwich
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