I live a long way from my nearest store at Southampton so I rang to check whether my choice of amplifier was in stock for audition or collection. Good decision as it wasn't, however Marco did a price... See more
Company replied
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I live a long way from my nearest store at Southampton so I rang to check whether my choice of amplifier was in stock for audition or collection. Good decision as it wasn't, however Marco did a price... See more
Company replied
What a great team and great range. Over three visits Tom and Ben excelled in customer service, whilst I tried various headphones, from the comprehensive options. Whilst never trying to influence the... See more
Company replied
100% would recommend Richer Sounds in Southampton. Looking to upgrade my record player and Rob was brilliant at explaining everything about the different systems they have. No pressure, no big sales p... See more
Company replied
I asked for support with what I was looking to buy. I was shown some options. My existing speakers were tested so I was able to re-utilise these. Paul was really helpful.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, United Kingdom
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Reply from Richer Sounds - Southampton
Having bought various items from Richer Sounds over the years their local branch is my first port of call when I need something. Their standard of service is first class and it's provided by pleasant and knowledgeable people.

Reply from Richer Sounds - Southampton
First time I have visited Richer Sounds, needed a new Amp. Very welcoming atmosphere in there. Staff very friendly and knowledgeable. Will definitely go back

Reply from Richer Sounds - Southampton
Friendly and attentive (Tom and James). Just wanted to put together a system for a summer house. They helped me match Amp and Speakers, CD player and speaker stands for what is a smallish area. Whilst budget equipment it sounfs great and just right for the space

Reply from Richer Sounds - Southampton
Awesome experience, Marco sorted me out with a new surround sound system that was also great for music and looked excellent. Very happy with the whole experience ordering in store and it arrived the day after I moved in to new house as requested. Total confidence in Marco and richer sounds, I gave him a call when I’d moved in with dimensions for an extra speaker and quickly got a call back with excellent product at a great price, it arrived next morning. Can’t fault them in the Southampton store.

Reply from Richer Sounds - Southampton
I spoke with your representative in Southampton who gave me good advice and I purchased based upon his recommendation

Reply from Richer Sounds - Southampton

Reply from Richer Sounds - Southampton
Friendly staff with excellent knowledge of products in Southampton shop. No pressure to choose a particular item, but showed comparisons well.
Next day delivery of one item and the second was also delivered within days and we were kept informed about this delivery. I would certainly visit Richer Sounds again for equipment I need.

Reply from Richer Sounds - Southampton
Product knowledge was excellent....good advice !

Reply from Richer Sounds - Southampton

Reply from Richer Sounds - Southampton
Excellent experience- good store and great staff thank you

Reply from Richer Sounds - Southampton
As always fantastic experience all round. Best price and best service.

Reply from Richer Sounds - Southampton
Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.

Reply from Richer Sounds - Southampton
Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.

Reply from Richer Sounds - Southampton
R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

Reply from Richer Sounds - Southampton
It’s always a pleasure to deal with the staff at Richer Sounds in Southampton. They all great to deal with and such a wealth of technical knowledge. Thanks for your help today Ben.

Reply from Richer Sounds - Southampton
Felt welcome and not jumped on
Good knowledge of the product

Reply from Richer Sounds - Southampton
Outstanding service and advice from Tom, purchase and delivery couldn’t have been smoother - thank you

Reply from Richer Sounds - Southampton
I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

Reply from Richer Sounds - Southampton
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