Richer Sounds - Southgate Reviews 

Dan was super efficient. I bought a TV within 20 minutes and it was delivered and installed that afternoon

Hudson who served us first was really helpful as we had a specific reason for size of TV. We settled on one and ordered it. An hour or so later our daughter told us we had ordered the same size she had and needed it to be a couple of inches bigger. We went straight back in, Hudson was with another customer so we spoke to, I think his name is Mac, and he immediately cancelled this order and ordered the same TV the next size up. He did say it was only easy as it was a Saturday and the order had not gone through. They were both very friendly and professional and the TV turned up very quickly on the following Monday 17th November.

Many say the mark of a company is when something goes wrong. The first item that was sent was faulty and although I then had to make a trip to the store, Mak was super helpful and was fully focused on making things right for me. The replacement works as expected and I'm now able to fully enjoy my vinyl collection again.

Went to Southgate branch to initially discuss a potential hifi set up purchase. Received very useful advice from the Manager about the range of Project turntables I was considering for the system.
Agreed on a system and was very helpfully offered to be provided with the speaker cables pre-fitted with plugs.
All in all a very satisfying shopping experience.

Ordered an LG tv. 1st time customer.
*Best price around.
*On top of that a 6 year product guarantee at no extra cost. Not available elsewhere that I could find.
*Delivered free of charge next day.
*Efficient on phone ordering.

No hesitation in recommending Richer Sounds. What's not to like.

Excellent product knowledge. Great advice and superb service. We ordered an expensive set of ear phones for our son's birthday and they were in the shop the next day. We would recommend everyone to go to the Southgate Branch. Thank you.

No complaints about the staff at Richer Sounds who are always pleasant and helpful. The only irritation was that the click-and-collect order, which should have been available at the store the day after I ordered it on line, was delayed by a day because the DPD driver attempted to deliver it to the store before it had opened.

Hudson was very helpful and knowledgeable in helping me to chose the right tv for me.

An unusual request on my part,but was fulfilled in double quick time,bh staff at this branch.

Agents were very helpful

Best price
Best deal
Best advice
And I don't work for them!

Bought a TCL C7K 55" TV.

Very helpful and knowledgeable staff. Very professional. It was my first time buying from this company. After this very positive experience, I will most definitely be coming back again.

Great service as always and competitive pricing.

Richer sounds is the best company to deal with in any form of merchandise.I’ve been a customer since Julian Richer had his first shop in London Bridge, and they never disappoint, in offering brilliant service and fantastic value for money, with totally unbiased advice
I shall carry on being a customer, because of this .

Just got a taga mini system booked the demo with Southgate but wasn't in stock the manager checked all the stores and found one and got it posted out to me the team could not be more helpful I got a TV from same branch but different team and they was just as good well done richer sounds

Mak at Southgate. Was really helpful. I'd destroyed my LG Oled the day before. He found a 2025 c5 in the back, agreed to hold it for me and gave me an estimate for my insurance claim

I rushed the claim through and about 2 hours later was watching my new TV in my house. A good day

Great help via the phone and ordered without delay. Arrived quickly and now happily watching with ambilight!