Richer Sounds - Southgate Reviews 

I recently bought a TV from Richer Sounds in Southgate and had a very good experience. The staff were extremely friendly, helpful and professional throughout. They took the time to answer my questions, explained the options clearly and helped me choose the right TV without any pressure.

The whole process was smooth and pleasant, and I felt well looked after as a customer. It is great to receive this level of personal service.

Highly recommend Richer Sounds Southgate, especially for their friendly and helpful team.

we spoke to your employee at Southgate re a new stylus , he said they had them in stock and would put one aside for when my wife called in. Due to parking problems on the day , I dropped my wife off at your store , the stylus was there for her and was shown how to fit it. Great service and price.

Amazing store with very knowledgeable staff, two people who stand out are Dan and Mac.
I spoke with Dan on the phone and he explained everything I needed to know about the tv I needed.
When I visited the store in Southgate I was greeted by Mac who was very helpful and went over and beyond to help me.
I explained I’d already spoken with his colleague and knew what I wanted.
Mac arranged for delivery the following day!
I would highly recommend this store.

Dan at the Southgate branch was very helpful with advice and arranging next day delivery for my projector screen.

Staff helpful - but IT can be complicated -! We both ended up reading the website - which I had already read before I entered the store. Having said that it is much better to buy in store than on line to make sure that you get what you want

My elderly father bought a TV and when he got it home, he realised it was too small. The Southgate store couldn't have been more helpful and kind. They immediately helped him choose the right size and refunded the first one. With no complaints and all smiles. Couldn't recommend them more highly.

I travelled to this store to collect an item. The welcome was great, staff very friendly and helpful. Loved it…..

Staff and price

Knowledgeable staff, not pushy, willing to listen to customer. Have had 2 visits, spoke to different staff on both occasions, both very amenable. A pleasure to buy from. Well done.

Went in to collect my new separates. The guy that served my and got all the boxes out of the store room and commented on my Amp choice. A discussion ensued and i ended up with a much better amp for a very good price. Very pleased with the experience. A great place to go for a HiFi novice.

Easy to find the item. Price was fair. Plenty of options (in store, home delivery, delivery to store, etc etc), and the one I chose (delivery to store) worked out fine.
Fun fact - I got my first 'hi-fi' as a present from my Dad in about 1982, and I clearly remember going to Richer Sounds to get it. London Bridge, maybe? Dual CS505-1 (long gone, replaced with a couple of Technics 1210s, also from RS, I think), NAD 3020 (nicked in the 90s when our flat was broken into), KEF Coda 2s (my daughter still has them).

Great service as always. This is the second time I am using the same branch.

Once again an excellent service from the team at Richard Sounds Southgate.👍

Always happy with my customer experience at Richer Sounds Southgate branch. Professional, polite and always willing to offer great advice. I recommend them without hesitation. Sean

Very helpful advice via phone.

HI,

I inquired at the Southgate Branch if I could get a speaker cable reterminated in store.

Ali went above and beyond and as I had requested a soldered connection which is not usually available.

I visited the store and when looked at the cable was just crimped and the repair could be done there and then for the price of the banana plugs.

Hudson did the repair with great care (stripping each of the many wires in each branch of the cable before terminating and fitting a heat shrink fixing which was a great detail), he was meticulous, careful and seemed happy to carry out the job.

So, a brilliant experience at Southgate Richer Sounds and fantastic customer service and workmanship from Ali and especially Hudson.

Will definitely consider Richer Sounds for anything I may need going forward

I went into the Southgate branch of richer sounds for the first time. I was greeted from a man asking if I needed help his name was Hudson. Told Hudson what I was looking for and he checked everything out for me with the budget I told him what I could afford. I came away very happy and with a new tv the price. size and the quality that I asked for. Hudson your a very knowledgeable man you know your test Hank you for all your help will certainly use richer sounds again thank you.

I have just purchased a LG TV and Soundbar from Richer Sounds in Southgate.

The person I spoke to was a gentleman named Dan, who was the most professional, courteous, knowledgeable and helpful person I have dealt with in a very long time.He is a credit to Richer Sounds and I can only say a big thank you for all his help.There is nowhere else to go for ‘old fashioned’ service which will provide repeat sales and recommendations.

I had a problem with my CD player, and I tried various avenues to try to get it repaired. A quote was obtained from one source, which I considered. At the same time I found a new cd player for sale at Richer Sounds, which actually cost very little more than my quote for the repair to my old player. Buying the new player would also get me a better guarantee than having the old one repaired (which was only for 12 months).
I rang Richer Sounds and enquired whether they had the player available to be collected. The member of staff I spoke told me that it could be picked up the next day, or, she advised me, that it could be delivered to my door next day before midday. I opted to have the item delivered. I paid for for it over the phone and the player arrived at my house very early the next morning.
The whole process was easy and staff very efficient. I would certainly put Richer Sounds at the forefront in the event that I require Hi Fi items in the future.

Always a great experience shopping with richer sounds.

On this occasion they did my such a good deal.

Staff always knowledgeable and friendly