Richer Sounds - Weybridge Reviews 

981
TrustScore 5 out of 5

4.9

64 Church Street, KT13 8DL Weybridge, GB


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Rated 5 out of 5 stars

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... See more

Company replied

Rated 5 out of 5 stars

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... See more

Company replied

Rated 5 out of 5 stars

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... See more

Company replied

Rated 5 out of 5 stars

Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 64 Church Street, KT13 8DL, Weybridge, United Kingdom

  • 0333 900 0083

4.9

Excellent

TrustScore 5 out of 5

981 reviews

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4.9

All reviews

(981)

23,773 reviews in the last 12 months

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Rated 5 out of 5 stars

I opened the turntable I had ordered…

I opened the turntable I had ordered and there was no power pack. One call to the store and a new one was delivered to my house the next day.

November 29, 2025
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Reply from Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Really helpful

Really helpful, friendly, knowledgeable staff made my purchases easy and straightforward.

November 28, 2025
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Reply from Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Always excellent service and advice…

Always excellent service and advice from knowledgeable and friendly staff, coupled with an excellent range of products.

November 28, 2025
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Reply from Richer Sounds - Weybridge

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

I bought a tv

I bought a tv. I was given lots of advice. Comparing various tvs no pressure by time or sales. .a lot of the data was too complicated for me to understand so Liam rephrased it for me. Even telling me that the tv I wanted was too big for my base unit. I am very happy with my tv.and am glad that I was told to go to you.

November 22, 2025
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Reply from Richer Sounds - Weybridge

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great price and availability

Great price and availability. I was really pleased with the customer service and staff . I will definitely look to buy from Richer Sounds again.

November 20, 2025
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Reply from Richer Sounds - Weybridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

First Class!

Very helpful could not order online for a Panasonic tv, or done over the phone through the weybridge store by pay pal ! Fast delively, first class ,would buy again!

November 19, 2025
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Reply from Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Cambridge AXR100 Receiver

I needed a new amplifier after my thirty-seven year old Technics gave up. After talking with Myles about my first two choices (Marantz & Denon), he pointed me in the direction of the Cambridge AXR100. He said that he'd heard this amplifier and it would be much closer to my Technics. It arrived in twenty-four hours, and I have to say after a week of using it, the sound is better than the Technics, with an impressive bass and a beautifully detailed mid-range and highs. The unit is driving a pair of Mordaunt-Short M20 speakers. Whether it's vinyl, CD, cassette or FM radio, the Cambridge excels with them all. I would definitely recommend the Cambridge AXR100 and Richer Sounds.

November 24, 2025
Rated 5 out of 5 stars

Always a great experience going in the…

Always a great experience going in the store. The sales assistance are always so helpful and knowledgeable

November 17, 2025
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Reply from Richer Sounds - Weybridge

Thanks for your feedback, great to read you were happy with our service.

Rated 4 out of 5 stars

Mixed review

The advice given in the store was very helpful in deciding how to improve our home sound system. It was at a level that a non tech person could understand. We decided on a sonos upgrade to our tv with an arc bar and a sub4. However setting them up has been far from simple and has caused a lot of frustration. This is resulting in a Richer sounds engineer call out at additional cost which is a shame. The only complaint is with regard to delivery. I was told it would be Dpd but it was another firm who were very late after calling me, the driver was very unfriendly and rude in his manner. This left a very bad impression with us. Next time I will collect from store.

November 16, 2025
Rated 5 out of 5 stars

Excellent advice from all staff

Excellent advice from all staff , understanding needs and explaining options clearly. Always available for help with set up queries and after installation our new purchases are exactly what we hoped for . Very Happy customers.

November 12, 2025
Rated 5 out of 5 stars

Great service from RS Weybridge

I called the Telesales number and was put through to Terry at the Weybridge store. I explained what I was looking for and he was incredibly friendly and helpful and managed to organise exactly what I wanted and the items were delivered promptly to my local store for collection

November 9, 2025
Rated 5 out of 5 stars

Hugh worked with us very patiently and…

Hugh worked with us very patiently and we ended up with a satisfying product

November 6, 2025
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Reply from Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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