I phoned expecting the normal disinterested voice. Instead Junior answered the phone! He was bright, engaging, professional and more than very helpful. He made the whole booking process easy. Likewise... See more
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Was looking for a place just to store some items until I moved. I was recommended by a friend who has used safestore for years and it was the best place to go Conner and his team showed me to a uni... See more
Company replied
Very smooth experience, the representative that helped me, Michael, was really professional, efficient, and friendly. Very smooth process and would store my luggage here again if need to!
Company replied
It was so easy to set up and move items in. The price was really good too. Connor was fabulous. Really helpful and friendly. He made the process really quick and easy.
Company replied
Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
Miller Street | Newtown Middleway, B6 4JX, Birmingham, United Kingdom
- 0121 272 5757
3.2
Average
6 reviews
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Money Grab
I've just rang up to cancel my reservation with Safestore Birmingham Central and could not get a refund despite not sending over my documents to activate the contract, however I was told that it had already gone live three days ago although I hadn't provided identification or anything. Quick enough to take money and shut you down over the phone when asking for a refund, didn't even offer to refund the padlock and said that I could use the unit until July but there isn't much point in me using it for just a month... really not happy with the service provided here.
June 23, 2026
Unprompted review
Reply from Safestore - Birmingham Central
Hi Martin, we have received your feedback which has been passed to the store team and Regional Manager so they can review and follow up with you. Kind regards.
Perfect place great rates
Was looking for a place just to store some items until I moved. I was recommended by a friend who has used safestore for years and it was the best place to go
Conner and his team showed me to a unit that was perfect for what I needed and was given a great rate even helped move my items
Top guys and a great storage solution
Definitely recommended
December 16, 2025
Unprompted review
Reply from Safestore - Birmingham Central
HI TI, we're happy to hear that your experience was so positive! It's great to know that our store team could provide the perfect storage solution and assist you during your move. Thank you for the recommendation!
Great experience!
Very smooth experience, the representative that helped me, Michael, was really professional, efficient, and friendly. Very smooth process and would store my luggage here again if need to!
December 21, 2024
Unprompted review
Reply from Safestore - Birmingham Central
Thanks Tan for taking the time to leave a review - great to read that you were very happy with the service you received from Michael.
Thank you Junior!
I phoned expecting the normal disinterested voice. Instead Junior answered the phone! He was bright, engaging, professional and more than very helpful. He made the whole booking process easy. Likewise when my daughter and I arrived at Safestore in Birmingham. Everything was spotless and professional and we were welcomed as users of the service. I will definitely use Safestore again😎
June 29, 2024
Unprompted review
Reply from Safestore - Birmingham Central
Thanks for the positive feedback and top rating Simon, we will pass your feedback on to Junior and the store team. Enjoy the rest of your stay with us. If there's anything else we can help with, please don't hesitate to ask.
Stafestore storage units
It was so easy to set up and move items in. The price was really good too. Connor was fabulous. Really helpful and friendly. He made the process really quick and easy.
April 27, 2024
Unprompted review
Reply from Safestore - Birmingham Central
Many thanks for the top rating Anne - glad to hear you were happy with the service you received from Connor.
Good customer service
December 22, 2023
Unprompted review
Reply from Safestore - Birmingham Central
Glad we could help Mbachu, if there is anything we can do to help during your stay, please do not hesitate to ask.
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