Safestore - Bury Reviews 

13
TrustScore 4.5 out of 5

4.4

Crostons Road, BL8 1AF Bury, GB


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Rated 5 out of 5 stars

Fabulous experience renting this space. Had a great call with Megg prior to the moving day and she was so helpful and reassuring, I really felt they wanted their customers to have a seamless experi... See more

Company replied

Rated 5 out of 5 stars

Safestore were great from First contact with Megg to the end with Connor super friendly informative and professional . Would highly recommend and will be back next year when needed again. Thanks guys... See more

Company replied

Rated 5 out of 5 stars

Great customer service from Megg and Connor. Always a happy welcome and really helpful. Will definitely be using Safestore Bury again! Thanks for everything.

Company replied

Rated 5 out of 5 stars

conner and megan have been the must helpful with myself and even going as far as telling me about the area that i am not familiar with a property we are very interested in ,i cant fault conners patien... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.4

All reviews

(13)

1,784 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous experience renting this space

Fabulous experience renting this space. Had a great call with Megg prior to the moving day and she was so helpful and reassuring, I really felt they wanted their customers to have a seamless experience, which we did.
Moving day and again a friendly and helpful welcome at reception and a thorough orientation and explanation of the process by the team.
Stand out was the cleanliness of the place and the obvious security.
Highly recommend and will definitely use again when needed.

June 18, 2026
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Thank you so much, Andrea, for sharing your wonderful experience with us. We're delighted to hear that Megg and our team made your moving day smooth and reassuring. It's great to know you appreciated the cleanliness and security of our facility, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great customer service from Megg and…

Great customer service from Megg and Connor. Always a happy welcome and really helpful. Will definitely be using Safestore Bury again! Thanks for everything.

June 3, 2026
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Thanks Andy, we're so glad to hear Megg and Connor were helpful and provided a great service. We appreciate your positive feedback.

Rated 5 out of 5 stars

Fantastic service

Safestore were great from
First contact with Megg to the end with Connor super friendly informative and professional . Would highly recommend and will be back next year when needed again. Thanks guys.

May 28, 2026
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Thank you, Helen, for your wonderful feedback! We're delighted to hear that Megg and Connor provided you with friendly and professional service. We look forward to welcoming you back next year!

Rated 5 out of 5 stars

megan and conner

conner and megan have been the must helpful with myself and even going as far as telling me about the area that i am not familiar with a property we are very interested in ,i cant fault conners patience i must have drove him bonkers with me sending the an e.mail and not filled the form in .they are the must helpful pair on the other end of a telephone ,and have helped us evert step of the way ,and made things simple for me ,thank you conner and megan your simply the best and your company should be pleased that they have excellent staff working for them

April 15, 2026
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Thank you, Barbara, for your wonderful feedback! We're thrilled to hear that Conner and Megan have been so helpful and supportive during your experience with us. Your kind words mean a lot, and we're delighted to have such dedicated team members.

Rated 5 out of 5 stars

Excellent customer service

The customer service was excellent. There was a delay between the initial enquiry and being able to confirm the date. The staff were always helpful. I would like to mention Connor who was a star.

September 29, 2025
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Hi there Mary, we appreciate you taking the time to feedback - we're pleased Connor was able to help you with your storage needs.

Rated 5 out of 5 stars

Lady named Megg was so helpful.

Lady named Megg was so helpful as I wanted to send legal documents abroad by courier and found it impossible by phone as other organisations wanted me to have an account or didn't deliver to where I wanted.I spent 2 hours on the phone unable to speak to a human - very frustrating. I eventually phoned the local Safestore and the lady asked me to bring in the documents. It was all done without fuss and she was able to speak to my son abroad to answer any queries.

August 7, 2025
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

We're so glad to hear that you had such a positive experience. We appreciate you highlighting how helpful our team member was in assisting with your international legal documents. We aim to provide convenient solutions. Thank you for your feedback.

Rated 5 out of 5 stars

Great. Will definitely use again.

Everything was explained very clearly and there were no issues using the unit as and when we needed. The staff were great and efficient at the beginning and end of the time period. The only minor issue was i would've liked something in writing to say we had handed the fob back after no longer needing it, just for peace of mind to know I won’t be getting charged any further, this may come though after the month is up.

July 14, 2025
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Hi Nicola, many thanks for leaving us a review. We really do appreciate it. We've taken your feedback on board and will share it with the store team. If there's anything else we can help with, please don't hesitate to get in touch so we can answer any queries you may have. Many thanks.

Rated 5 out of 5 stars

All the staff are amazing at the Bury…

All the staff are amazing at the Bury store in Pilsworth always friendly and willing to help with any questions and queries definitely the best storage unit around safety wise too

March 15, 2025
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Many thanks for the feedback and top rating Laura - glad to hear you were happy with the service you received from the team.

Rated 1 out of 5 stars

Happy to Harass You

I went online to get a quote, planning ahead for the future. I was tired and stupidly didn't think to leave a fake phone number, I have been constantly harassed by phone and email and voicemail. When you block a number thye just get someone else to phone you. Beware, they'll never leave you alone. This was the Bury store in my case. Obviously when we do need storage Safestore won't be on our list of potential storage solutions. Been going on for weeks.

September 15, 2024
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Hi Joanne, we have received your feedback which has been passed to the store team so they can remove your details from our system immediately. Many thanks.

Rated 5 out of 5 stars

Jack at the Bury branch is a hero

Jack at the Bury branch of Safestore went absolutely above and beyond.

The delivery van was delayed and he pulled an absolute blinder to get it all unpacked within 40minutes before the store shut.

Thank you so much - we couldn't have done it without him.

I was so stressed and he absolutely saved the day. Thank you

August 21, 2024
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Thank you so much for your kind words. We’re thrilled to hear that Jack at our Bury branch made such a positive impact. It’s great to know that his efforts helped alleviate your stress and ensured everything went smoothly. We’ll be sure to pass along your gratitude to him. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

A very good company to store your…

A very good company to store your household items.
Staff are great and friendly.
I had no issues storing my stuff here.

May 12, 2022
Unprompted review
Safestore - Bury logo

Reply from Safestore - Bury

Glad JG could help Sue. If there is anything we can do to help, please do not hesitate to ask.

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