Safestore - CoventryReviews 

10
TrustScore 4.5 out of 5

4.4

Unit 1, Cyan Business Park | Jimmy Hill Way, CV2 4QP Coventry, GB


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Rated 5 out of 5 stars

We visited Safestore Coventry and were helped by Harrison and Rashida who were so helpful and really explained everything about the storage facility. They worked with us to get the best price for our... See more

Company replied

Rated 5 out of 5 stars

I spoke with Bilal, who was professional, friendly and very knowledgeable. He asked the right questions to establish my needs, discussed my options and really went the extra mile to tie down the renta... See more

Company replied

Rated 5 out of 5 stars

I am a delivery driver for UPS. I go into safestore (Coventry) most days. Monday to Friday. Miss Rash & her team are always very friendly, polite and very helpful to me, even helping me load my va... See more

Company replied

Rated 5 out of 5 stars

Coventry Safestore is a well maintained facility, Rashida and team do a fantastic job. Easy access on the A444. Easy to set up, reasonable rates. I've been to a few storage facilities and this is defi... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

  • Unit 1, Cyan Business Park | Jimmy Hill Way, CV2 4QP, Coventry, United Kingdom

  • 024 7665 1601

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.4

All reviews

(10)

1,639 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful people.

We visited Safestore Coventry and were helped by Harrison and Rashida who were so helpful and really explained everything about the storage facility. They worked with us to get the best price for our storage needs. Kevin.

October 22, 2025
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

HI Mr & Mrs Conlon, we're happy to hear that Harrison and Rashida were so helpful in explaining our storage facility and assisting you in finding the best price to meet your needs. Thank you for your positive feedback!

Rated 5 out of 5 stars

Review SafeStore Coventry

I spoke with Bilal, who was professional, friendly and very knowledgeable. He asked the right questions to establish my needs, discussed my options and really went the extra mile to tie down the rental requirements. SafeStore itself is a fresh efficient and secure business, which I believe is worth the tiny bit extra for peace of mind.

November 8, 2024
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Thanks for taking the time to feedback The Covenant - our customer service teams always strive to provide the best customer service so we're pleased to hear how Bilal was able to help.

Rated 5 out of 5 stars

The lady who served me and my mom

The lady who served me and my mom, Rashida, was super nice and kind and understanding of our situation. This storage olace is very nice and clean aswell!!

August 19, 2024
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Glad Rashida could help you Hamdi. If there is anything we can do to help during your stay, please do not hesitate to ask. Many thanks.

Rated 5 out of 5 stars

Excellent, friendly and genuinely exceptional service.

Rashida and Kerry were exceptionally helpful and polite, facilitating a last minute move into storage.
Exceeded my expectations and delivered a first class service and experience.
Have already recommended this service.

July 25, 2024
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Many thanks for the feedback and top rating Reid - glad to hear you were happy with the service you received from the Safestore Coventry team. Thank you for recommending us to others.

Rated 5 out of 5 stars

I am a delivery driver for UPS.

I am a delivery driver for UPS.
I go into safestore (Coventry) most days. Monday to Friday.
Miss Rash & her team are always very friendly, polite and very helpful to me, even helping me load my van with collections from Amazon customers on site…. A big thankyou from me Kevin…

July 12, 2024
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Many thanks for the feedback and top rating Kevin - glad to hear you were happy with the service you received from Rashida and co.

Rated 5 out of 5 stars

Coventry Safestore is a well maintained…

Coventry Safestore is a well maintained facility, Rashida and team do a fantastic job. Easy access on the A444. Easy to set up, reasonable rates. I've been to a few storage facilities and this is definitely a 5* rating.

July 8, 2024
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Hi there Andrea, glad to hear Rashida and co were able to help with your storage needs. We really do pride ourselves on giving excellent customer service and we appreciate your feedback.

Rated 1 out of 5 stars

Store Elsewhere!

This review applies to Safestore Coventry which, unfortunately, was the only place able to offer the size of unit at the time we needed it (for moving house)
Only after we’d booked it, and paid for it in advance, did we find on arriving with a Luton van full to the brim (first of 2 trips!) that our allocated storage unit was on the second floor and required a small and slow goods lift to access! Furthermore, once out of the lift our unit was along 2 corridors with a very tight dog-leg halfway along. The corridors aren’t wide enough anyway and the trolleys provided have a handle at either end so you’re limited with usable space - eg you can’t carry anything longer than the space between the handles!
The final straw was having to vacate early (house sale fell through) and because we didn’t give 14 days notice they charged us for an extra week - which actually became 8 days rather than 7!!
We will not be using or recommending them again

November 10, 2022
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

We have received your feedback AndyB - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so we can look into this for you. The colleague in store that I've spoken to doesn't have any record of this complaint, many thanks.

Rated 5 out of 5 stars

Great experience

Great experience, we were buying a home with a short time period so we didn’t want to commit to a long term storage, we didn’t have to pay a large fee upfront and we could pay weekly, once completed we also got a part refund for days we didn’t use! Will be using again if required.

August 4, 2022
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Many thanks Ryan for taking the time to share your positive experience. We'll pass on your great comments to the team.

Rated 2 out of 5 stars

Staff always polite at the coventry…

Staff always polite at the coventry branch, but how can they tie you in on a contract, then before it ends double the price of the unit ? my unit was £142 a month and yesterday in told its £368 a month. Total rip of. Google storage places and you will find much cheaper in coventry, or on the out skirts

November 16, 2021
Unprompted review
Safestore - Coventry logo

Reply from Safestore - Coventry

Hi there Justin, we have received your feedback and I was concerned to hear about your experience at our Coventry store. I’ve passed this on to the store manager to follow up with you regarding this matter. Many thanks.

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