Safestore - EdgwareReviews 

6
TrustScore 4 out of 5

4.2

47 High Street, HA8 7DD Edgware, GB


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Rated 5 out of 5 stars

Thank you to the lovely team at Edgware - Navoda, Daniel and Kenza in the Edgware branch - for their helpful, efficient and patient customer service. The Edgware premises is well-kept and has plenty o... See more

Company replied

Rated 4 out of 5 stars

I was in a desperate situation where I needed a safe and urgent place to store my charity items because my charity business partners had done me great harm and changed the lock on our premises so I wa... See more

Company replied

Rated 5 out of 5 stars

This was my initial contact with this company and I way looked after by Daniel who was very professional and well spoken. Daniel build up a rapport and have me an honest advice on the right suitabilit... See more

Company replied

Rated 5 out of 5 stars

Safestore Edgware branch - the units are clean and dry, customer service is excellent. It was a pleasure.

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

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4-star
3-star
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1-star

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4.2

All reviews

(6)

1,644 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service and Staff at Edgware

Thank you to the lovely team at Edgware - Navoda, Daniel and Kenza in the Edgware branch - for their helpful, efficient and patient customer service. The Edgware premises is well-kept and has plenty of parking.

June 24, 2026
Unprompted review
Safestore - Edgware logo

Reply from Safestore - Edgware

Hi Bellarina, we appreciate you sharing your feedback. Glad to hear that our team at Safestore Edgware provided helpful, efficient, and patient customer service, and that you found our premises well-kept with plenty of parking.

Rated 5 out of 5 stars

Safestore Edgware branch

Safestore Edgware branch - the units are clean and dry, customer service is excellent.
It was a pleasure.

February 5, 2026
Unprompted review
Safestore - Edgware logo

Reply from Safestore - Edgware

Hi Bev, we're happy to hear that you found our units clean and dry and that you enjoyed our customer service. Thank you for your positive feedback.

Rated 4 out of 5 stars

Received A Professional Service

I was in a desperate situation where I needed a safe and urgent place to store my charity items because my charity business partners had done me great harm and changed the lock on our premises so I was unable to offload the stock in our store. Safestore was able to put me up at short notice. They gave me peace of mind, assurance, empathy, kind, caring staff, especially the Manager Paul, Jack all very helpful, supportive. Paul sorted me out very quickly, he came through during my time of great distress and need. I settled in quickly and was able to offload our van full of stock. Very clean store, kind, helpful staff. Also thank you to Jermaine on the phone recently he was very helpful, understanding, supportive… as I’ve been going through a great deal of difficulties with my charity endeavours. I would recommend this store to anyone needing urgent space.

May 26, 2024
Unprompted review
Safestore - Edgware logo

Reply from Safestore - Edgware

Hi there Maxine, we appreciate you taking the time to feedback - we're pleased Paul was able to help you with your storage needs. Thank you for recommending us to others. We wish you the very best going forward.

Rated 5 out of 5 stars

This was my initial contact with this…

This was my initial contact with this company and I way looked after by Daniel who was very professional and well spoken. Daniel build up a rapport and have me an honest advice on the right suitability for my storage needs. Great job Daniel 5* for customer service and communication, keep it up 👍

July 26, 2023
Unprompted review
Safestore - Edgware logo

Reply from Safestore - Edgware

Thanks for the positive feedback and top rating Aria, we will pass your feedback on to Daniel. Enjoy the rest of your stay with us. If there's anything else we can help with, please don't hesitate to ask.

Rated 5 out of 5 stars

Proactive and Efficient

Proactive, diligent, supportive and professional especially Yash and Kinza

August 30, 2022
Unprompted review
Safestore - Edgware logo

Reply from Safestore - Edgware

Thanks Adetunji, glad to hear you were happy with the service you received from the team!

Rated 5 out of 5 stars

I can’t recommend Safestore

I can’t recommend Safestore, Edgware Branch highly enough. In particular Super Star Maria who went above and beyond to accommodate me and alleviate any concerns I had. Thank you so much for your patience.

November 29, 2021
Unprompted review
Safestore - Edgware logo

Reply from Safestore - Edgware

Thank you for taking the time to leave us such a positive review FA and for choosing to store with us. We really appreciate it.

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