Thank you to the lovely team at Edgware - Navoda, Daniel and Kenza in the Edgware branch - for their helpful, efficient and patient customer service. The Edgware premises is well-kept and has plenty o... See more
Company replied
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Thank you to the lovely team at Edgware - Navoda, Daniel and Kenza in the Edgware branch - for their helpful, efficient and patient customer service. The Edgware premises is well-kept and has plenty o... See more
Company replied
I was in a desperate situation where I needed a safe and urgent place to store my charity items because my charity business partners had done me great harm and changed the lock on our premises so I wa... See more
Company replied
This was my initial contact with this company and I way looked after by Daniel who was very professional and well spoken. Daniel build up a rapport and have me an honest advice on the right suitabilit... See more
Company replied
Safestore Edgware branch - the units are clean and dry, customer service is excellent. It was a pleasure.
Company replied
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
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47 High Street, HA8 7DD, Edgware, United Kingdom
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Thank you to the lovely team at Edgware - Navoda, Daniel and Kenza in the Edgware branch - for their helpful, efficient and patient customer service. The Edgware premises is well-kept and has plenty of parking.

Reply from Safestore - Edgware
Safestore Edgware branch - the units are clean and dry, customer service is excellent.
It was a pleasure.

Reply from Safestore - Edgware
I was in a desperate situation where I needed a safe and urgent place to store my charity items because my charity business partners had done me great harm and changed the lock on our premises so I was unable to offload the stock in our store. Safestore was able to put me up at short notice. They gave me peace of mind, assurance, empathy, kind, caring staff, especially the Manager Paul, Jack all very helpful, supportive. Paul sorted me out very quickly, he came through during my time of great distress and need. I settled in quickly and was able to offload our van full of stock. Very clean store, kind, helpful staff. Also thank you to Jermaine on the phone recently he was very helpful, understanding, supportive… as I’ve been going through a great deal of difficulties with my charity endeavours. I would recommend this store to anyone needing urgent space.

Reply from Safestore - Edgware
This was my initial contact with this company and I way looked after by Daniel who was very professional and well spoken. Daniel build up a rapport and have me an honest advice on the right suitability for my storage needs. Great job Daniel 5* for customer service and communication, keep it up 👍

Reply from Safestore - Edgware
Proactive, diligent, supportive and professional especially Yash and Kinza

Reply from Safestore - Edgware
I can’t recommend Safestore, Edgware Branch highly enough. In particular Super Star Maria who went above and beyond to accommodate me and alleviate any concerns I had. Thank you so much for your patience.

Reply from Safestore - Edgware
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