Safestore - Enfield Reviews 

4
TrustScore 3 out of 5

3.1

760 Great Cambridge Road, EN1 3RN Enfield, GB


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Rated 1 out of 5 stars

One of the worst not clear and unprofessional person ever . Mazd , is very arrogant , very unprofessional , and he does not tell customer clear Things . He was laughing on me while I was tryi... See more

Company replied

Rated 5 out of 5 stars

Simply excellent. Eugene and Lewis absolutely amazing service. I have used this store a couple of times now and their assistance is above and beyond. Thank you guys so much.

Company replied

Rated 1 out of 5 stars

Don’t listen to customers and communication is poor

Company replied

Rated 5 out of 5 stars

Just spoke to Danny, give that man a raise. very effective communicator and helped me understand everything very well.

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

  • 760 Great Cambridge Road, EN1 3RN, Enfield, United Kingdom

  • 020 8364 6560

3.1

Average

TrustScore 3 out of 5

4 reviews

5-star
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3.1

All reviews

(4)

1,755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t listen to customers and…

Don’t listen to customers and communication is poor

July 16, 2026
Unprompted review
Safestore - Enfield logo

Reply from Safestore - Enfield

Hi Paul, we have received your feedback and taken your comments on board. If you can email customerservice@safestore.co.uk with more details, we'd be happy to answer any queries you have.

Rated 5 out of 5 stars

Simply excellent

Simply excellent. Eugene and Lewis absolutely amazing service. I have used this store a couple of times now and their assistance is above and beyond. Thank you guys so much.

August 12, 2025
Unprompted review
Safestore - Enfield logo

Reply from Safestore - Enfield

Thanks for the great review Miz, we really do appreciate it. Please don't hesitate to ask if there is anything we can help you with.

Rated 5 out of 5 stars

Just spoke to Danny

Just spoke to Danny, give that man a raise. very effective communicator and helped me understand everything very well.

April 7, 2025
Unprompted review
Safestore - Enfield logo

Reply from Safestore - Enfield

Thank you so much Adam for leaving a review, we will pass this on to Danny. If there is anything we can do to help please don't hesitate to ask.

Rated 1 out of 5 stars

One of the worst not clear and…

One of the worst not clear and unprofessional person ever . Mazd , is very arrogant , very unprofessional , and he does not tell customer clear
Things .

He was laughing on me while I was trying to talk to him , and I was asking him information and he was answering : I don’t know ?

Why this guy get paid to serve customers in a very bad way ??

Usless

June 5, 2024
Unprompted review
Safestore - Enfield logo

Reply from Safestore - Enfield

Hi Francesco, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk.

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