Disappointed
Just looking to transfer my lock up for the last few months and went on line and good price Called the stored to double check and wow . they quoted me £ 13.00 per week more than on line .The rooms were slightly a different size the lady said .but tried to clarify what I required . But she couldn’t even tell me if she had that one available. Was to busy trying to get me to get the bigger unit.
Reply from Safestore - High Wycombe
Hi Jim, we have received your feedback which has been passed to the store team as you made an enquiry online for a room size which wasn’t available at the time. Our store team offered you the next size up to suit your needs – and this quote included StoreProtect, an agreement by us to accept an enhanced liability for loss or damage to your goods up to your stated Maximum Replacement Value. Please note that customers are also welcome to use their own insurance, providing the perils were matched. If you have any further queries, please don't hesitate to contact the store team or Customer Services at customerservice@safestore.co.uk. Many thanks.