Visited your Ipswich branch to arrange a parcel delivery by DHL and must say Devina was very very helpful. Thank you Davina .
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See what reviewers are saying
I use Safestore Ipswich on a semi-regular basis for it's DHL drop off to send my granddaughters their birthday and Christmas presents to Mexico. The staff are amazing! Their manager is a legend... See more
Company replied
Been there several times and very impressed with how friendly and professional the staff are , must give a special mention to Amanda who goes beyond the call of duty with her help
Company replied
Amanda has been amazing at the Ipswich site! I had to swap to a bigger unit and the change was very straight forward and so friendly and helpful. She even let me borrow a lock for a couple of days whi... See more
Company replied
Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
38 White House Road, IP1 5NX, Ipswich, United Kingdom
- 01473 742093
4.5
Excellent
14 reviews
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Visited your Ipswich branch to arrange…
Visited your Ipswich branch to arrange a parcel delivery by DHL and must say Devina was very very helpful. Thank you Davina .
May 11, 2026
Unprompted review
Reply from Safestore - Ipswich
HI Peter, great to hear that Devina provided such helpful service. Thank you for your kind words!
Excellent staff
Been there several times and very impressed with how friendly and professional the staff are , must give a special mention to Amanda who goes beyond the call of duty with her help
April 8, 2026
Unprompted review
Reply from Safestore - Ipswich
Hi Archie, we're happy to hear that our team's friendliness and professionalism impressed you! We appreciate you mentioning the exceptional assistance you received from Amanda.
Really friendly staff
Really friendly staff, I spoke to Amanda when I went in there. Nice place, really recommend
March 18, 2026
Unprompted review
Reply from Safestore - Ipswich
HI Jess, we're happy to hear that you enjoyed your experience and found our team to be friendly. Thank you for the positive feedback and recommendation!
Safestore Ipswich - A great experience every time!
I use Safestore Ipswich on a semi-regular basis for it's DHL drop off to send my granddaughters their birthday and Christmas presents to Mexico.
The staff are amazing! Their manager is a legend! He knows everything and is so helpful, calm and knowledgeable navigating the Mexican wishes and paperwork which is subject to change.
To be honest, they are all so polite and helpful, nothing is too much trouble and my parcel is on it's long journey in no time, a credit to the manager the way he organises his team and a credit to not only Safestore but to DHL.
I couldn't recommend them highly enough.
April 10, 2026
Unprompted review
Reply from Safestore - Ipswich
Hi Kim, we appreciate your kind words regarding our team's helpfulness with the complexities of international shipping. It's great to know we could make the process smooth for you. Thank you for your recommendation! Take care.
Amanda has been amazing at the Ipswich…
Amanda has been amazing at the Ipswich site! I had to swap to a bigger unit and the change was very straight forward and so friendly and helpful. She even let me borrow a lock for a couple of days whilst I moved everything and didn’t have to buy another lock. Highly recommended this lock up!
April 5, 2026
Unprompted review
Reply from Safestore - Ipswich
Thanks Katie, we're happy to hear that your experience at Safestore Ipswich site was so positive! We appreciate your kind words regarding the unit change and the assistance you received. Thank you for recommending us to others.
Start to finish Amanda and her team…
Start to finish Amanda and her team were so friendly and helpful , great people
March 30, 2026
Unprompted review
Reply from Safestore - Ipswich
Hi Sue, we're happy to hear that our team was so friendly and helpful! Thank you for your positive feedback.
A big thank you to Kevin
A big thank you to Kevin. He was extremely helpful & very friendly.
March 31, 2026
Unprompted review
Reply from Safestore - Ipswich
Thanks AD, we appreciate you taking the time to leave us a wonderful review! Great to hear that you had a positive experience.
Shout out to Kevin who was able to…
Shout out to Kevin who was able to answer my questions today & helped my find the right size storage for my needs. No hard sell just his knowledge & assistance.
Thanks a lot.
March 10, 2026
Unprompted review
Reply from Safestore - Ipswich
Thanks Greg, we appreciate you taking the time to leave us such a positive review! We're so glad to hear that Kevin was helpful in finding the right storage for your needs.
Reply from Safestore - Ipswich
Thank you Martin, great to hear you found our team in store and service to be excellent. Thanks for your positive feedback!
Been to the Ipswich one today in White…
Been to the Ipswich one today in White House it’s my 2nd visit and both times I’ve had the pleasure of meeting hanna she’s very friendly all ways got a smile on her face
February 23, 2025
Unprompted review
Reply from Safestore - Ipswich
Many thanks Neil for the feedback and top rating - glad to hear you were happy with the service you received from Hanna.
Really professional and friendly…
Really professional and friendly service. Staff always happy to help. Amanda there is great, so helpful and willing to go the extra mile. Great experience so far.
August 5, 2024
Unprompted review
Reply from Safestore - Ipswich
Hi Steph, great to hear the team were able to help you with your storage needs. Enjoy your stay with us.
1st time using safestore I would highly…
1st time using safestore I would highly recommend them to anyone, special thank you to Amanda that couldn’t of been more helpful.
Catherine
July 22, 2024
Unprompted review
Reply from Safestore - Ipswich
Thanks for the feedback and top rating Catherine. We appreciate the recommendation too! Thanks for choosing Safestore.
Excellent customer service - Ipswich Branch.
Excellent customer service - served by the manager - friendly, polite, helpful, professional, very knowledgeable about Safestore Services, I was using as a DHL drop off point. Sending a box to Mexico, Customs forms are a nightmare!
The manager couldn't have been more helpful, took all the stress out of the situation for me.
He is a credit to Safestore and a good agent for DHL!
March 24, 2024
Unprompted review
Reply from Safestore - Ipswich
Thank you Kim for your lovely comments, we will pass them on. We appreciate you taking the time to feedback. If there is anything we can do to help please don't hesitate to ask.
Very helpful
Every time I have visited the Ipswich store the staff have been very helpful. The place is clean and tidy with plenty of parking. What more could you ask for.
June 2, 2023
Unprompted review
Reply from Safestore - Ipswich
Thanks for taking the time to feedback Paul - we're pleased we were able to help you with your storage needs.
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