Great staff excellent customer service Thanks to Ben Steve and Leena
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I spoke with Leena at the Gallows Corner Store regarding temporary storage, she was very knowledgable and polite and gave me all the answers I needed. I will definitely be using her store when I need... See more
Company replied
Great Customer Service Team on the phone and afterwards, they give you all the details you need and all the help you require.
Company replied
Staff were very helpful and made my experience less stressful, loved storing here!
Company replied
Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
11 Bryant Avenue | Harold Wood, RM3 0AP, Romford, United Kingdom
- 01708 200368
4.3
Excellent
9 reviews
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Great reliable service
Great staff excellent customer service
Thanks to Ben Steve and Leena
June 4, 2026
Unprompted review
Reply from Safestore - Romford
Thanks Victoria, we're glad the Safestore Romford team provided excellent service. Thanks for your feedback.
Staff were very helpful and made my…
Staff were very helpful and made my experience less stressful, loved storing here!
October 3, 2025
Unprompted review
Reply from Safestore - Romford
Hi E H, glad the team helped make your storage experience less stressful. Thank you for storing with us, and for your kind review!
Really easy and just what I need
Really easy and just what I need. Good prices and helpful staff.
July 15, 2025
Unprompted review
Reply from Safestore - Romford
Thanks for your feedback Sue. If there is anything we can do to help during your stay, please do not hesitate to ask.
I spoke with Leena at the Gallows…
I spoke with Leena at the Gallows Corner
Store regarding temporary storage, she was very knowledgable and polite and gave me all the answers I needed. I will definitely be using her store when I need it. 5*customer service.
August 27, 2024
Unprompted review
Reply from Safestore - Romford
Hi Tracey, Many thanks for the 5-star rating! We look forward to welcoming you back when you need storage.
Great Customer Service
Great Customer Service Team on the phone and afterwards, they give you all the details you need and all the help you require.
July 24, 2024
Unprompted review
Reply from Safestore - Romford
Thanks for taking the time to feedback Jenner - we're pleased the team were able to help you with your storage needs.
Very helpful staff
Very helpful staff. We had no clue what we were doing but soon felt completely at ease.The guys guided us through everything and were so friendly. Safestore Romford is spotlessly clean, airy and with good sized storage. We're really happy with everything, and highly recommend them.
July 23, 2022
Unprompted review
Reply from Safestore - Romford
Thanks for such a great review Christel. It's great to hear that the store team were able to make your experience with self storage such a positive one. We appreciate the recommendation.
Brilliant Customer services received from Ben!
Excellent customer services received by manager Ben!
May 11, 2022
Unprompted review
Reply from Safestore - Romford
Hi there Friend of Ted, glad to hear you were happy with the service you received.
I have been a customer of your Romford…
I have been a customer of your Romford branch for many years.
I am happy to say in all those years your assistant manager Steve and his staff have always been very helpful and friendly.
February 7, 2022
Unprompted review
Reply from Safestore - Romford
Hi there Michael, we appreciate you taking the time to feedback - we're pleased the store team at Safestore Romford were able to help you out.
Service Above & Beyond
I had to park outside the Romford Safestore due to an emergency with my car. The tyre on my car had burst and Djamal came to the rescue of my wife and I, he insisted on removing and replacing the damaged tyre. Djamel’s kindness and support was fantastic and we were so very grateful for his help, he certainly went above and beyond his duty for us today.
Mr P. Adams
January 31, 2022
Unprompted review
Reply from Safestore - Romford
Hi Mr Adams, many thanks for taking the time to feed this back. Glad to hear Djamel was able to help - best wishes to you both.
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