The guys at the Southampton St Mary's branch are absolutely fantastic, it is impossible to overstate just how helpful and friendly they have been! Ana has been absolutely phenomenal with helping... See more
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Been using Safestore Southampton for years now and always happy with the storage unit and ease of accessibility. Always well lit, clean and cool with plenty of carry carts. The staff always happy to h... See more
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Excellent, friendly service. Safe location on St. Mary’s Road. Reasonable rates. We stored two very large suitcases for 2 months. The paperwork was quick and easy. 5 Stars!
Company replied
Used safe store for a year and a half, been a breeze with them. Team we’re so friendly and helpful and have always been patient with me, even when I recheck details multiple times to make sure I under... See more
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Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
100 Saint Mary's Road, SO14 0AL, Southampton, United Kingdom
- 023 8022 2189
3.9
Great
9 reviews
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Fantastic customer service
The guys at the Southampton St Mary's branch are absolutely fantastic, it is impossible to overstate just how helpful and friendly they have been!
Ana has been absolutely phenomenal with helping me find the right unit, getting me all set up, and also dealing with an IT issue I had at first really promptly. Her colleague who helped me on a different day was also brilliant. Big thanks to everyone!
I am very happy to be a customer of theirs for the next few months, and will not hesitate to recommend!
April 9, 2026
Unprompted review
Reply from Safestore - Southampton
Hi Guy, we're happy to hear that the team were so helpful and friendly! We appreciate your positive feedback regarding the assistance you received in finding the right unit and resolving your IT issue. We're glad you're happy with our service and would recommend us.
Excellent Service
Excellent, friendly service. Safe location on St. Mary’s Road. Reasonable rates. We stored two very large suitcases for 2 months. The paperwork was quick and easy. 5 Stars!
January 9, 2026
Unprompted review
Reply from Safestore - Southampton
Hi S, happy to hear that you found our service excellent and friendly! We appreciate your positive feedback regarding our safe location.
Syed was great
excellent customer service, helpful and friendly staff
October 1, 2025
Unprompted review
Reply from Safestore - Southampton
Hi Hussen, we appreciate your feedback and are happy to hear that you found our team so helpful.
Excellent Service
Used safe store for a year and a half, been a breeze with them. Team we’re so friendly and helpful and have always been patient with me, even when I recheck details multiple times to make sure I understand. Syed and his team really do help and provide excellent service.
September 24, 2025
Unprompted review
Reply from Safestore - Southampton
HI KeiKster, we appreciate your kind words and top rating! We're so glad to hear that our team provided excellent service and were patient and helpful during your storage experience with us.
We booked a storage unit with Safestore…
We booked a storage unit with Safestore in June to hold our belongings while we moved house. We went i to book and confirm the dates and the month before we were supposed to move in I received an email with different dates on the booking. When I called them they admitted that they had messed up the dates but I still had to pay the difference and charge for last minute changing my dates. The day which we were then moving our belongings in and out of storage the lift was not working which resulted in heavy boxes and furniture needing to be carried up and down flights of stairs. We were not the only people in the position as other customers were complaining they had rented vehicles and would now not get everything done in time due to the lift not working.
July 1, 2025
Unprompted review
Reply from Safestore - Southampton
Hi Amy, we have received your feedback which has been passed to the store team. If you have any further queries, please don't hesitate to contact our Customer Services team at customerservice@safestore.co.uk. Many thanks.
Met the Manager Syed and he was very…
Met the Manager Syed and he was very helpful and friendly and sympathetic to my circumstances. Got excellent service and was allocated a good space. Service on a Sunday felt like a normal working day service.
July 20, 2025
Unprompted review
Reply from Safestore - Southampton
Thanks Naboth, our people really do make the difference. Thank you for the 5 star review and for choosing to store with us.
dirty dusty units, their lift is often not working, rude staff (especially female member) AVOID
st.mays store near town BUT staff bad attitude, treat customers like a dirt especially female assistant yet expensive storage, go somewhere else
February 14, 2025
Unprompted review
Reply from Safestore - Southampton
Hi Thomas, thank you for your feedback. We're very sorry to hear about your experience, as it certainly does not reflect the standards we aim to uphold. We pride ourselves on delivering award-winning customer service, and it’s disappointing to learn that we’ve fallen short in this instance.
Please be assured that we will follow up with the store team. However, if you’d like to speak with us directly or share more details, you can contact our Customer Service team at customerservice@safestore.co.uk.
Long term customer, very happy with this storage solution
Been using Safestore Southampton for years now and always happy with the storage unit and ease of accessibility. Always well lit, clean and cool with plenty of carry carts. The staff always happy to help. Ample parking as well. I always look forward to visiting my unit as it feels like an adventure with the sliding doors and quiet corridors.
December 15, 2024
Unprompted review
Reply from Safestore - Southampton
Thank you so much Cyresian for the lovely comments about the team, we will pass them on to the Southampton team. Enjoy your stay with us and if there is anything we can do to help please don't hesitate to ask.
Really good customer service
Really good customer service. All the staff r really helpful the branch at my area this is the second time I m having storage with them and I have recommended to so many people
November 8, 2022
Unprompted review
Reply from Safestore - Southampton
Many thanks for the feedback and top rating Iram - glad to hear you were happy with the service you received.
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