Safestore - StanmoreReviews 

6
TrustScore 3.5 out of 5

3.3

2 Garland Road | Honeypot Lane, HA7 1NR Stanmore, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Safestore team at stanmore branch- Paul,Oscar &Terry are excellent. Always helpful.I get a phone call or text anytime I have a delivery and my packages are securely stored away until I am able... See more

Company replied

Rated 5 out of 5 stars

I would recommend Safestore in Stanmore to anyone. Dirie and Paul were very helpful and explained everything. Everywhere was clean and tidy. The added bonus was a special offer of 8 weeks at half pric... See more

Company replied

Rated 5 out of 5 stars

I visited Safestore Stanmore. I needed a room to store furniture whilst undertaking some home refurbishment works. I was welcomed by Junior (store manager). He was friendly and very helpful, he went... See more

Company replied

Rated 5 out of 5 stars

First time using pick up locker pick up point 5 minutes before closing I couldn’t find an e card (don’t even know what it is) Oscar kindly helped me thru process and helped locate this card I... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

Written by the company

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Written by the company

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Contact info

  • 2 Garland Road | Honeypot Lane, HA7 1NR, Stanmore, United Kingdom

  • 020 8951 4545

3.3

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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3.3

All reviews

(6)

1,644 reviews in the last 12 months

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Rated 1 out of 5 stars

Missing belongings

I have had several boxes of belongings go missing from safestore, I suspected one particular day.
I queried with safestore to examine their video footage and check for me,
They came back and told me that their video system was apparently not working on the day I questioned.

May 11, 2026
Unprompted review
Safestore - Stanmore logo

Reply from Safestore - Stanmore

HI Richard, we have received your feedback. We understand the concern raised regarding items you believe were missing following the removal of your belongings from the unit. After receiving your enquiry, the matter was reviewed and the relevant CCTV footage was requested for investigation. Unfortunately, during this process, a fault was identified with the recording system which resulted in a gap in the footage available for the period in question. This was communicated to you directly once the issue had been confirmed. While we appreciate this was frustrating and meant we were unable to provide the information you were seeking, the matter was investigated as thoroughly as possible based on the information and records available at the time. Kind regards.

Rated 5 out of 5 stars

Safestore Stanmore : Thank You Junior

I visited Safestore Stanmore. I needed a room to store furniture whilst undertaking some home refurbishment works. I was welcomed by Junior (store manager). He was friendly and very helpful, he went out of his way to find the right room ( I have a large sofa and needed double doors). We found the right room and he gave me a great price, we checked prices across all his suitable and available rooms to make sure this was the best. I felt valued and was reassured that my belonging would be well looked after during their stay. Thank you Junior and thank you Safestore

September 17, 2025
Unprompted review
Safestore - Stanmore logo

Reply from Safestore - Stanmore

Hi ST Middx, we're glad to hear that your experience at our Stanmore store was so positive. We appreciate you highlighting the assistance you received in finding the right storage solution for your needs and the reassurance you felt. Thank you for your feedback - we will pass this on to Junior.

Rated 5 out of 5 stars

The Safestore team at stanmore branch-…

The Safestore team at stanmore branch- Paul,Oscar &Terry are excellent.
Always helpful.I get a phone call or text anytime I have a delivery and my packages are securely stored away until I am able to call in to put away.
My account is kept on track with monthly emails and reminders and followed up with regular invoices so I can keep my records up to date.
I highly recommend Safestore stanmore as a safe and secure storage facility with great customer service.

August 4, 2025
Unprompted review
Safestore - Stanmore logo

Reply from Safestore - Stanmore

Thanks for taking the time to feedback Asheem - our store teams always strive to provide the best customer service so we're pleased to hear how Claire and the team were able to help you with your storage needs. We appreciate your recommendation.

Rated 5 out of 5 stars

First time using pick up locker pick up…

First time using pick up locker pick up point
5 minutes before closing
I couldn’t find an e card (don’t even know what it is)
Oscar kindly helped me thru process and helped locate this card
I think he may be due some overtime as he closed way over schedule
Thanks to him my customer then had the parts to fix there window on probably thr hottest day of the year
No sweat
Th#nks

June 22, 2025
Unprompted review
Safestore - Stanmore logo

Reply from Safestore - Stanmore

Hi Brian, we're happy to hear that you had a positive experience at Safestore Stanmore. We appreciate you sharing how Oscar assisted you with locating your e-card and retrieving your parts. Thank you for your feedback!

Rated 5 out of 5 stars

I would recommend Safestore in Stanmore…

I would recommend Safestore in Stanmore to anyone. Dirie and Paul were very helpful and explained everything. Everywhere was clean and tidy. The added bonus was a special offer of 8 weeks at half price and I could supply my own padlock. I have stored in the past with another company and was forced to buy their expensive padlock because of a complicated system of locks.

October 19, 2023
Unprompted review
Safestore - Stanmore logo

Reply from Safestore - Stanmore

Dirie and Paul were pleased to assist you, and we're grateful for your recommendation, as well as your feedback on the cleanliness and the special offer at Safestore Stanmore.

Rated 5 out of 5 stars

Thank you raj lovely tour in Stanmore…

Thank you raj lovely tour in Stanmore was a bit more expensive then the other branches nice clear explanation of benefits and explained the best size for me I did imagine I needed a bigger unit however raj understood my needs and offered a great deal thank you for all your help and professional advice

March 7, 2022
Unprompted review
Safestore - Stanmore logo

Reply from Safestore - Stanmore

Thanks Michelle for taking the time to leave us such a great review and to read that you were very happy with the service you received at Safestore Stanmore. Enjoy your stay!

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