Used the Sunderland units (Wessington Way) and have to say they were amazing. The staff were great and the units were ideal. Access was great and even though my unit was further away from the access p... See more
Company replied
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Just handed back my keys to my storage this Morning ,which I have had for several months. I can say from day one, it has been an excellent all round experience. The staff at the Sunderland storage fac... See more
Company replied
The staff are great very welcoming especially the young lad Mackenzie. He was very informative and pleasant.
Company replied
Used the Sunderland site which was safe , well maintained and easily accessible . The staff were approachable and so helpful in helping me get the best deal including Blue Light Discount . 😁 Highly... See more
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Company details
Written by the company
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Written by the company
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Contact info
Colima Avenue | Riverside, SR5 3XF, Sunderland, United Kingdom
- 0191 549 5402
4.3
Excellent
8 reviews
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easy access
The staff are great very welcoming especially the young lad Mackenzie. He was very informative and pleasant.
March 19, 2026
Unprompted review
Reply from Safestore - Sunderland
HI Rita, we appreciate you sharing your positive experience! We're happy to hear that you found our team welcoming and informative.
Used the Sunderland site which was safe…
Used the Sunderland site which was safe , well maintained and easily accessible . The staff were approachable and so helpful in helping me get the best deal including Blue Light Discount . 😁
Highly recommended .
October 2, 2025
Unprompted review
Reply from Safestore - Sunderland
Hi Donna, we're happy to hear that Safestore Sunderland was ideal for your storage needs and that our team was so helpful in finding the best deal for you. Thanks for the recommendation!
we have had a storage unit with…
we have had a storage unit with safestore for a few years now, we find them to be excellent. The unit is clean, dry and safe, the price is great, location very convenient with plenty of parking. The staff are exceptional and nothing is too much trouble.
August 6, 2025
Unprompted review
Reply from Safestore - Sunderland
We appreciate your long-term custom and are so glad to hear you've consistently had a great experience with our clean, secure unit, convenient location, and exceptional team. Thanks for the top rating!
Excellent 5 star…
Just handed back my keys to my storage this Morning ,which I have had for several months. I can say from day one, it has been an excellent all round experience. The staff at the Sunderland storage facility are great and a credit to Safestore, nothing was too much trouble a really friendly bunch of people. The 24 hour access was a great thing to have and it gives you peace of mind to know your possessions are are safe and secure. Overall a great all round customer experience that I would highly recommend.
March 15, 2025
Unprompted review
Reply from Safestore - Sunderland
Thanks D Allan,such lovely comments about the Safestore Sunderland team, we will pass them on to them. Enjoy your stay with us and if there is anything we can do to help please don't hesitate to ask. We appreciate the recommendation too.
Thank you to the warm and friendly…
Thank you to the warm and friendly staff at Safe store.
Very helpful and friendly.
Clean facilities.
February 13, 2025
Unprompted review
Reply from Safestore - Sunderland
Many thanks for the feedback Re-Valued CIC - glad to hear you were happy with the service you received in store.
Just got my new office
Just got my new office, and I'm pleased to have chosen safe store, excellent location, clean with nice view, great staff, and at a bargain price.
August 5, 2024
Unprompted review
Reply from Safestore - Sunderland
Thanks for the positive feedback Syed, if there's anything else we can help with, please don't hesitate to contact the Safestore team.
Great customer service
Daniel on customer service very knowledgable and provided me with all the information that I needed. Sent me the emails I needed straight away and was very helpful in the questions I had asked.
April 15, 2023
Unprompted review
Reply from Safestore - Sunderland
Hi there Emma, glad to hear you were happy with the service you received from Daniel.
Amazing Experience, unreal staff
Used the Sunderland units (Wessington Way) and have to say they were amazing. The staff were great and the units were ideal. Access was great and even though my unit was further away from the access points than I would have liked it was very easy to move the contents of my locker around. Would use again. Have to emphasise how good the staff were.
December 16, 2022
Unprompted review
Reply from Safestore - Sunderland
Thanks for taking the time to leave a review David, if there is anything else we can do to help, please don't hesitate to ask.
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