On first visit, Leah was welcoming, down-to-earth and very helpful, sorting everything out and helping me to find the perfect solution for my storage needs....she was cleaning on my first visit and fo... See more
Company replied
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On first visit, Leah was welcoming, down-to-earth and very helpful, sorting everything out and helping me to find the perfect solution for my storage needs....she was cleaning on my first visit and fo... See more
Company replied
Great facility in Winchester…. I have been a customer of SafeStore Winchester now for almost 12 months. The staff are always approachable, professional and extremely helpful. As my stay comes to... See more
Company replied
I came into Safestore Winchester in a proper fluster one Saturday morning. I needed to book a unit at Eastleigh that day. Leah was the most kind and helpful person. She took me under her wing and sort... See more
Company replied
The Winchester SafeStore team were great from start to finish. I can't fault them and I can recommend them to anyone looking for storage facilities in the local area. Thanks SafeStore.
Company replied
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
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20 Moorside Road, SO23 7RX, Winchester, United Kingdom
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On first visit, Leah was welcoming, down-to-earth and very helpful, sorting everything out and helping me to find the perfect solution for my storage needs....she was cleaning on my first visit and found her cleaning the entrance again on my second - the place is spotless! The storage areas are clean, well-looked after, the trolleys actually work which is super helpful and the access for loading and unloading is safe and secure. I would recommend to anyone seeking some peace of mind and storage for their goods for a short or longer time period.

Reply from Safestore - Winchester
I came into Safestore Winchester in a proper fluster one Saturday morning. I needed to book a unit at Eastleigh that day. Leah was the most kind and helpful person. She took me under her wing and sorted all of the paper work that I was struggling with. I cannot thank her enough for her kindness that day and since.

Reply from Safestore - Winchester
It's a friendly and very helpful service that they provide at this warehouse. No complaints whatsoever. Leah goes out of her way to accommodate our requests and special attention to deliveries and safeguarding. Highly recommended and appreciated.

Reply from Safestore - Winchester
Thank you so much to Leah at Safestore winchester, couldn't of helped any more than she did. Helped me when I was too stupid to check opening times. Nothing was too much. Thank you Leah

Reply from Safestore - Winchester
Incredible customer service from the lovely staff here, a big thank you to Leah, Oliver and James!! You are all a credit to Safestore.

Reply from Safestore - Winchester
The Winchester SafeStore team were great from start to finish. I can't fault them and I can recommend them to anyone looking for storage facilities in the local area. Thanks SafeStore.

Reply from Safestore - Winchester
Very nice & pleasant staff.
Very helpful , very pleased with services .

Reply from Safestore - Winchester
Great facility in Winchester….
I have been a customer of SafeStore Winchester now for almost 12 months. The staff are always approachable, professional and extremely helpful. As my stay comes to an end I would have no hesitation in recommending them to others and perhaps one day I will be back at the facility.
They don’t offer 24hr service like some others, but that means the facility is always manned for added piece of mind. Inside is always clean, tidy, and well maintained.

Reply from Safestore - Winchester
shocking service
agreed a payment date each month they tried to take before payment date and when i ring to speak all that was said is we are now adding charges for late payment etc
to top it off they have increased my monthly invoice by £40 with no reason behind this as a signed to a agreed rate there is limited access even tho at first they said out of hours access was possible
i would stay away from winchester safe store at all costs there’s more cost effective storage in the area with 24 hr access

Reply from Safestore - Winchester
After looking for a storage facility for some furniture, I decided Safestore Winchester was the most convenient place, plus it had been recommended to my mother.
Mark at Safestore was extremely helpful and reassuring and was able to provide me with all the information I needed including giving me a fantastic recommendation about a removal company to move the furniture to the storage container.
On arriving there with the removal company and furniture, everything ran so smoothly and Mark showed me to the container and liaised with the removal company about placing the things into the container.
What could have been a very stressful morning turned into a very easy experience.
Thank you Mark.

Reply from Safestore - Winchester
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