Salary Finance Reviews 

24,348
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,807 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service easy to use, highlighting the straightforward application process and rapid access to funds. Many people praised the quick payment delivery, often receiving money in their accounts within minutes or a short timeframe. Reviewers frequently described the service as a lifesaver, providing essential financial support for unexpected expenses or bridging gaps before payday. The customer service received high acclaim, with staff consistently described as friendly, helpful, and supportive throughout the process. People appreciated the transparent and affordable repayment options, often highlighting the convenience of automatic deductions from wages. Overall, consumers found the company to be reliable and efficient, offering a valuable solution for managing finances.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the ease, efficiency, and speed of the... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy, simple, and... See more

Payment

Users describe positive interactions with payment, highlighting the ease and speed of the application process... See more

Value for money

Reviewers express high satisfaction with the value for money, often describing the service as a lifesaver for... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, compassion, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lifesaver, especially that last 10 days before payday 🤣, so easy and convenient should I need quick access to cash but don't want to go through applications for loans or use credit cards. The App is... See more

Rated 5 out of 5 stars

I couldn’t be happier with the service I received here. Every single person was friendly, helpful, and went above and beyond to make sure everything was exactly right for me. Nothing was too much trou... See more

Rated 5 out of 5 stars

So simple to use. And, such a swift response. Whether through the app or through the employers portal (identical as far as I can see) this is really simple and straight forward and with insignifica... See more

Rated 5 out of 5 stars

I didn’t know this service existed, what a great way to deal with any unexpected expenses where you are running out of money before you run out of month! Quick and easy to use - payment within 1 WD.


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Savings Bank
  4. Software Company

Written by the company

Finances have a huge impact on our health, our happiness, our home life, and our work life. Salary Finance aims to help working people move out of debt and into savings. // Salary Finance Inc (NMLS #1750487)


Contact info

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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No recent history of asking for reviews

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4.9

All reviews

(24,348)

4,595 reviews in the last 12 months

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Rated 5 out of 5 stars

Really easy to use

Really easy to use. Has a slight issue with my application and customer support were very quick to assist and resolve the issue. Would recommend.

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive Investigation and Severe Breach of Care Toward an Customer With Learning Difficutlies

Salary Finance’s final response letter is a complete cover-up. They tried to justify keeping an unwanted loan active by pointing out other loans on my HSBC bank statement. What they failed to mention is that HSBC has already formally admitted to the Financial Ombudsman Service (FOS) that those other loans were wrongly issued to me due to my documented lack of mental capacity and learning difficutlies. Whether HSBC lied to Salary Finance or Salary Finance simply failed to check the facts, both firms have completely violated the FCA Consumer Duty and the Equality Act 2010 [Equality Act 2010]. Salary Finance explicitly promised to freeze my account, but their broken automated systems bombarded me with a fake £135 debt and a Letter of Default anyway. This relentless harassment triggered a major physical and mental medical crisis where I stopped eating properly [CRG6050]. They tried to brush off this severe health damage by dumping an unwanted £70 into my bank account without my consent and will be escalating this systemic negligence directly to the Financial Ombudsman Service for a full compensation review [Vento bands presidential guidance April 2026 addendum, FOS Framework]. To make matters worse, their staff were told several times that these harassment reminders were still hitting my phone, yet they did absolutely nothing to fix their broken systems and let the automated emails carry on anyway [CRG6050]

To make matters worse, when I filled out an official service review through email, Salary Finance flatly stated they would no longer communicate with me unless I provided new evidence. This is a complete lie to cover up their own failures. I have already provided them with the definitive evidence they requested: an email sent within the strict legal timeframe back in October explicitly asking for the loans to be retracted due to my lack of mental capacity under the Mental Capacity Act 2005. They have completely ignored this vital evidence, shut down my communication, and blocked an customer with learning difficulties simply because they do not want to answer for their own systemic negligence [Equality Act 2010].

In their own Final Response Letter, Salary Finance explicitly admitted in black and white that their system was completely at fault for breaking their promises and sending me the unlawful default letters. Yet, despite writing down a formal confession of their guilt, they have refused to take a single ounce of real accountability for the severe physical and mental trauma their actions caused me. To the pint i could have died because of them because it drove me to a mental crisis because of their actions. They know their negligence caused a vulnerable customer to stop eating properly and trigger a profound medical crisis, but they think they can buy their way out of a major regulatory breach with a standard, insulting £70 gesture. I completely reject their lack of accountability and will let the Financial Ombudsman Service dictate the real legal penalty [FOS Framework].

Salary Finance needs to realize that trying to hide behind an insulting £70 gesture will cost them dearly. The moment I submit their formal written confessions to the Financial Ombudsman Service, they will be hit with an automatic, mandatory £750 case fee just for being investigated [FOS Framework]. It doesn't matter if they try to argue or if they win; the system charges them that £750 fee instantly the second the case opens, which completely wipes out any money they think they are saving by ignoring me [FOS Framework].

A manager or senior manager needs to get in touch with me vis email Immediately.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Really quick and efficient

Really quick and efficient, my salary arrives with if 30 minutes of submitting for an advance, have had to use their customer service previously and it was great efficient communication. Thank you for your help salary finance team !

Dominic Hall

August 7, 2026
Unprompted review

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