Salary Finance Reviews 

24,846
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 4,799 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the digital loan application process is extremely quick, simple, and exceptionally helpful during unexpected personal financial emergencies. People deeply appreciate the convenient repayment structure where installment deductions happen automatically directly through their monthly salary without any added financial stress. However, some people mentioned that reaching customer support can be quite difficult and overall company communication clearly needs significant improvement. A few reviewers also noted occasional website errors and minor technical hurdles when trying to successfully complete their loan applications online smoothly.

What people talk about most

Service

Customers had positive experiences with service, highlighting the remarkably fast loan approvals and... See more

User experience

Users describe positive interactions with user experience, highlighting the application process as fast,... See more

Payment

Consumers find payment to be exceptionally fast and convenient, noting that funds often reach their accounts... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting some of the best interest rates and... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt responses from real... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use app/website, quick simple questions with excellent payment plan explanation. With Salary Finance this doesn't effect your credit score with better interest rates than high street banks.... See more

Rated 5 out of 5 stars

Salary finance are easily the most professional lenders . They are very quick and help out staff that need top up loans very fast , iam extremely pleased being a customer of Salary finance and high... See more

Rated 5 out of 5 stars

Salary Finance has been a god send when I've needed extra funds I have used the salary advance a number of times and only paying £1.69 on top of what I've had advanced is not noticeable. It is extreme... See more

Rated 5 out of 5 stars

Every touch point with this company has been fantastic. The staff and customer service is second to none. Easy to use and understand. Reliable, consistent service. I have used for a top up when my fat... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Savings Bank
  4. Software Company

Written by the company

Finances have a huge impact on our health, our happiness, our home life, and our work life. Salary Finance aims to help working people move out of debt and into savings. // Salary Finance Inc (NMLS #1750487)


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

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No recent history of asking for reviews

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4.9

All reviews

(24,846)

4,725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple to use

Simple to use, quick response, the choice to have it taken out of wage or direct debit help keeps to stress down.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Advance

Its a very quick and easy process to get an advance when an emergency or unexpected bill arrives....
Its easy to understand ...
It tells you when itl be paid back..
No shocks or surprises...
The service is straight forward..

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use app

Easy to use app, very clear on how to navigate. Extremely useful and clear information for all users, quick payments when wanting advance.

September 22, 2026
Unprompted review
Rated 1 out of 5 stars

Save yourself don’t use this company

Took out a salary finance loan , ran into some financial difficulties arranged a payment plan so that I can continue to pay my loan in good faith , it was the biggest struggle getting the payment plan set up , I was messed around for days , the amount was wrong , nothing worked , finally it got set up and the payments have been going out for about 5 months now

I get an email saying I’ve missed a payment when there was no payment missed , a mark has been placed on my credit file now as a missed payment ! Salary finance don’t respond to customers , the direct debit is active and has been active the whole time , all I want is a final response so I can go to the ombudsman about this place , you are not going to get away with ruining peoples lives and their credit scores cause of a mistake YOU made then refuse to respond to customers !!

it’s honestly a disgrace and I should never have turned to this place for help

September 16, 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi,

Thank you for sharing further details with us. Your case is now being looked into by our team.

We take concerns about credit file reporting and payment plans extremely seriously, and someone will be in touch with you directly as soon as we have an update.

Salary Finance Team

Rated 5 out of 5 stars

Advance salary always there when you need it!

The process is very easy and the money arrives quickly, once the account is set up re applying is straightforward.

I have been using salary advance for a few years now and never had an issue, you always know what you are repaying and since it comes out of salary there is no chance of missing a payment! It has been a great help to make those end of months easier and a lot cheaper than a bank overdraft too .

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use and so helpful when coming to the end of the month for emergencies. Great employer benefit would definitely recommend.
Jo Gannon

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

I've never seen a helping account that…

I've never seen a helping account that can assist me 24/7 - 365. No bank can match that. So helpful that I don't think of my bank anymore. It's my family favourite account in times of difficulty financially. Thanks ever so much.

September 21, 2026
Unprompted review

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