SK:N Reviews 

9,710
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 787 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making interactions comfortable and reassuring. Many highlight the excellent service, noting thorough explanations and outstanding after-care. People are thrilled with their treatment results, often reporting significant improvements and increased confidence from the high-quality services. However, some customers experienced dissatisfaction with specific practitioner conduct, mentioning issues like incorrect treatment procedures or inadequate application of services. A few also found the overall clinic experience disappointing due to poor communication and significant appointment delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, knowledge, and... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the quality... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness and attentiveness of... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with treatments for acne... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend skin Jubilee Street Brighton enough I had an appointment with Dr. Hosur who was absolutely amazing he is incredibly knowledgeable friendly and walked me through the entire procedure... See more

Company replied

Rated 5 out of 5 stars

I have really enjoyed my experience so far with lovely Paige at Leicester skin clinic. She has carefully guided me through the process of chemical peels including what to expect, before and after care... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service in the Norwich Skin clinic. Been wanting laser hair removal for years and was worried about pain. But everyone reassured me and everything was well explained. Still havin... See more

Company replied

Rated 5 out of 5 stars

I just had my cyst removed today and wow they made me feel so comfortable, spoke me through every step to make sure I knew every detail to reassure me. When the procedure was in process, it was done w... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Cosmetics Store
  3. Private Hospital

Written by the company

SK:N is the country's leading skin clinic offering more highly medically trained staff than any other chain of clinics. We also pride ourselves on having the most regulated treatment approach in a meticulously clinical environment - nationwide. No one offers more specialised skin treatments, from mole excisions to anti-ageing injectables, tattoo removals to facial resurfacing, or uses more advanced technology to do so.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(9,710)

763 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lindzi at Exeter is amazing

I've had a fantastic experience with Lindzi at the Exeter clinic. From my consultation to my appointments for facial and full body laser, Lindzi has made me feel completely at ease, informed and confident. She has an incredibly warm and friendly approach, but she is highly professional and knowledgeable. I have seen many specialists over the years for hair removal and I have not met anyone as honest and sincere as Lindzi. During the treatments she is encouraging and patient and makes the experience comfortable and stress free. I cannot recommend her enough and I am excited to continue my hair removal journey with Lindzi.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Praise for Skin Chester

Over the last couple of years, I have used Skin Chester on a number of occasions. They have successfully removed a mole and also identified one that required medical attention for which I am very grateful. Recently I had a Hydrofacial which I highly recommend and has made visible difference to my skin and had a number of melia removed leaving my face clear. Staff have all been knowledgeable, friendly and very professional.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Lindzi in Exeter was fab

Lindzi in Exeter was fab, very confident and put you at ease, chatty and personable and definitely loves what she does! she explained everything and i felt very safe in her hands

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Shambles

Booked 3x skin consultations at Harley Street. The 3 of us were seen by 2 different consultants. The first one was seen by a very friendly consultant who advised a hydrafacial prior to our holiday, advising a week before. No paperwork was provided. The other two were seen by a not so friendly, abrupt consultant who also advised hydrafacials and other treatments. Paperwork was provided. Following all 3, we agreed to book in the hydrafacials, giving the date we would be on holiday in a hot country. We were advised that 5 days before the holiday was a good time, so we went ahead and booked for the two of us and the third booked hers for a later date as she would be travelling until later. When the two of us attended our hydrafacial appointments, and mentioned upcoming holiday, we were told that a minimum of 2 weeks before or after a holiday is required. In fact a hydrafacial wasn't advised in the current London heat and its best to wait until late September onwards. So why then were the appointments scheduled?! We had lost income due to cancelling work for the afternoon (self employed) and also the cost of train travel for one of us and petrol and parking for the other. What an absolute shambles of a service!! Otherwise the staf were generally friendly and welcoming, we left deflated and frustrated. A refund for the deposit was advised but not processed. Additionally, talking to different consultants, gives you differing advice - where is the consistency, the protocols, guidelines?? Also our initial appointment was rescheduled SEVEN times including 4x on the day 'due to consultant calling in sick'. The reschedule isn't discussed, its an email informing you 'thank you for rescheduling your appointment'. When we were booking the hydrafacial appointments and couldn't get times together, they simply shifted another client over. On the day of this appointment, they rescheduled FOUR times, again saying consultant called in sick. This only stopped once i called in to say no more changes as its affecting our time out of work. We were then told, they'd put a note not to shift us again. Then we had our scheduled appointments - seen a few mins late whcih is minor, but then all the above happened. I had really high hopes for Sk:n, especially Harley Street.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mole check - appt made by Katrina

My appointment was made by Katrina for a mole check. They currently have a brilliant offer on mole checks, and I left feeling reassured.
Katrina is polite, helpful and informative.
The clinic location is brilliant as it is just off the main street therefore private and welcoming.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I saw Simona back in 2021 and had a 6 week course of treatment for my acne it worked wonders completely cleared up. I’ve come back now after a fair few years as started to have a flare up. Simona is great very informative.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Consultation with Milisa was great

Consultation with Milisa was great. She was attentive and friendly, made me feel comfortable and answered all my questions.
I have had laser with Sk:n for years and it’s the only laser hair removal that has actually worked! (I have tried two others and gone back to Sk:n). It is medical grade and they keep track of your progress.

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

I availed for a 4-session hair removal

I availed for a 4-session hair removal. The price is cheaper compared to other clinics in Southampton.

July 16, 2026
Unprompted review
SK:N logo

Reply from SK:N

Your positive review means a lot to us! Thank you for trusting us with your skincare needs.

Rated 5 out of 5 stars

Loved the Haywards Heath branch for a calm experience!

Fabulous experience! Would highly highly recommend Rachel at the Haywards Heath branch. She was very considerate and listened to my concerns. This was my first time doing this particular treatment so naturally I was anxious but she reassured me and helped me through the procedure calmly and considerately. Would definitely recommend the branch overall and Rachel's expertise.

July 16, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you for sharing your kind words! We’re delighted to know that you had such a positive experience with Rachel. We strive to offer the best in aesthetic and dermatology care, and your feedback encourages us to keep doing what we love. Can’t wait to see you again!

Rated 5 out of 5 stars

Friendly and efficient

Oprah was wonderful - reassuring, answering all my questions. Laser hair removal can feel a bit intimidating but the quality equipment and chatting made the time pass quickly. I would recommend it.

July 15, 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with Oprah! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

Rated 5 out of 5 stars

I have really enjoyed my experience so…

I have really enjoyed my experience so far with lovely Paige at Leicester skin clinic. She has carefully guided me through the process of chemical peels including what to expect, before and after care. I have had 3 chemical peels so far and I am very content with the results. I will be going for another 3 treatments to improve my skin further. Many thanks to the staff.

July 11, 2026
Unprompted review
SK:N logo

Reply from SK:N

Thank you so much for the wonderful review! We're thrilled to hear that your experience with Paige was exceptional. Our team is dedicated to providing the best care and results, and we truly appreciate your trust in us. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

I had some amazing advice on skincare…

I had some amazing advice on skincare from Paige Moore at the Leicester clinic. I am very happy with my new products and the customer service I received. Super helpful, she is a credit to SK:N, I would highly recommend!

June 26, 2026
Unprompted review
SK:N logo

Reply from SK:N

We’re so happy to hear that you had a fantastic experience with Paige! Your feedback means a lot to us, and we’re honoured to be part of your skincare journey. If you ever need any more treatments or advice, don’t hesitate to reach out!

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