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We are an international retailer of fashion and lifestyle. Experience our exclusive repertoire in our Copenhagen stores and online.
Strandvejen 169A, 2900, Hellerup, Denmark
4.4
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent customer service! Hermes as my national post messed up my order but STRØM send me a new parcel although it wasn’t their fault. Very nice communication with Charly, I will definitely order again :)
Plus the quality is really great!
This was one of the best bar experiences I’ve ever had. The service was out of this world. Nice people, nice hosts. Fantastic experience
I recently experienced outstanding customer service from Lærke, Karoline, and Hannes. As a customer from the Netherlands, I’ve always loved the incredibly stylish clothing and consistently inspiring styling from STRØM. After a minor issue with my last online order, their swift and professional handling of the situation only strengthened my confidence in continuing to shop with them.
Reply from STRØM
Hi Allie
Thank you so much for your kind words. We truly appreciate you taking the time to write to us here. We're always happy to help in any way we can.
We hope to assist you again in the future.
Have a lovely day.
Lærke/STRØM
Will spam your email account with useless stuff but can't get your Adress on the parcel right. Been waiting 3 weeks now, probably won't get my stuff for another 2 or 3 weeks as my parcel is on its way back. Cannot recommend sorry
Reply from STRØM
Hi Tom,
We are sorry to hear about your bad experience. We wish to provide our customers with the best customer service possible, so we were somewhat surprised to read your review.
We have checked our orders and email list, and your email have not been listed in our records. We are very sorry not to be at any help, but we believe you are mistaking us with another brand.
If the order has been made in an other name, or other email, please let us now by mail kundeservice@stromstore.dk
We will try our best then to figure out a solution for you.
I hope you are having a great day,
The best,
Team STRØM
Det er en fornøjelse at handle hos Strøm i Hellerup, tak for super god service.
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