I called from the UK and ordered 3 bottles of champagne to be delivered the following day. Everything was super easy and the bottles arrived exactly as agreed. Happy recipient, happy customer!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recommended Fast and Easy The amount of info was very good. The booking process easy and fast. Delivery also very fast ( PostNord home delivery). Packaging was good. Price was super.
Alt fint 👌 ingenting at klage over… bortset fra at vinen forsvinder lidt for hurtigt
Great wine at a competitive price with fast delivery and good customer service
Company details
Written by the company
Hos Supervin arbejder vi under mottoet ”Vin i øjenhøjde” – og det er præcis det, vi står for. Vi har siden 2012 udviklet os til at blive en af Danmarks førende online vinhandler og driver samtidig to af landets største vinbutikker i Hjørring og Aalborg. Supervin har hovedsæde i Hjørring, hvor vi beskæftiger over 65 engagerede medarbejdere i administration, butik og vores moderne logistikcenter. Herfra sender vi vin ud til kunder i hele Danmark – og fra 1. september 2025 også til Sverige via Supervin.se, som er næste skridt mod vores vision om at blive Skandinaviens førende vinforretning. Vi samarbejder med et stort internationalt netværk af producenter og leverandører, hvilket gør os i stand til at importere vin fra hele verden til skarpe priser. Sammen med vores søsterselskab Novin, der handler engros til detailkæder og Horeca-segmentet, har vi en stærk indkøbskraft, som sikrer både kvalitet og prisfordele – fordele, vi giver direkte videre til vores kunder. Flere gange om ugen lancerer vi eksklusive tilbud på kvalitetsvine til særdeles attraktive priser, ofte kombineret med vores populære pris- og smagsgarantier. Vores butikker afspejler vores passion for vin. I Hjørring finder du 650 m² butik med Danmarks største udvalg af alkoholfri vine, en 1.000 m² vinkælder og hyggelige smagelokaler til både private og virksomheder. I Aalborg åbnede vi i februar 2025 Danmarks største vinbutik på 850 m² med 44 vine i smageanlæg, så du kan udforske vinverdenen i dit eget tempo. Vi er stolte af at være en vinforretning, der kombinerer købmandskab, kvalitet og personlig service. Hos Supervin taler vi til folk i øjenhøjde – uden snobberi, men med stor viden, passion og et glimt i øjet.
Høj kvalitet til landets skarpeste priser
Written by the company
- Vin i øjenhøjde – hver gang
- Hos Supervin møder du ægte købmandskab, personlig service og vine udvalgt med passion. Vi holder, hvad vi lover – og giver dig kvalitet, tryghed og gode priser i alle led.
Supervins Unikke Smagegaranti
Husk at hos Supervin får du med længder markedets bedste smagegaranti.
Det er pengene tilbage for ALLE flasker hvis blot du ikke synes om vinen. Ikke noget med gavekort, tilgodebevis eller ombytning. Det er PENGENE tilbage - så meget tror vi på vores vin. Vores kunder skal føle sig godt behandlet.
Det betyder du skal være velkommen til at smage på vinen og lave din egen vurdering.
Bestil en kasse med 6 flasker. Få leveret direkte til døren. Du åbner en flaske og smager på vinen. Er det ikke noget for dig får du pengene tilbage for ALLE 6 flasker og vi klarer alt det praktiske.
Du skal blot stille de resterende 5 flasker ud hvor du modtog dem, sammen med den returlabel du selv skal printe (den får du af os). 🙂Vi sender en fragtmand ud på din adresse for at afhente vinen. Supervin betaler returfragten. 🙂🚚
Du kan fange os på telefon 98 92 18 53 - eller info@supervin.dk - hvis du ønsker vinene sendt retur til os.
Contact info
Skagensvej 201, 9800, Hjørring, Denmark
- 98921853
- info@supervin.dk
- www.supervin.dk
Se vores mest solgte vine
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
I called from the UK and ordered 3 bottles of champagne to be delivered the following day. Everything was super easy and the bottles arrived exactly as agreed. Happy recipient, happy customer!
April 7, 2026
Great wine at a competitive price with…
Great wine at a competitive price with fast delivery and good customer service
April 2, 2026
Super hurtig levering og super pris
March 30, 2026
Alt fint 👌 ingenting at klage over……
Alt fint 👌 ingenting at klage over… bortset fra at vinen forsvinder lidt for hurtigt
February 28, 2026
Pris- levering - value for money
Super effektiv leveringshastighed - pris stærke og løbende slagtilbud med høj value for money !!
October 30, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This is not OK
This is not OK. I ordered a wine from supervin that got lost and i waited more than 2 weeks, but on the website its about 2-5 delivery days.
When i texted them they only offered to credit back 85kr for the wine, the wine cost 140 dollar, but the whole thing was that it was a gift that got delayed and the gift never got home right in time. A for that I think the should offer something better
November 26, 2025
Unprompted review
Reply from Supervin
Hej Alexis
Tak for din anmeldelse.
Jeg er ikke enige i den udlægning du kommer med i denne anmeldelse.
Du bestiller en fl. vin til levering i Sverige, den bliver desværre skadet under transporten og derfor skal vi afsende en ny her fra, jeg underretter dig om at vi sender nyt og tilbyder at kreditere 85 SEK tilbage til din konto da flasker er kommet på Black Fridaytilbud og den ny pris er billigere end det du har købt til.
Du afslår og ønsker ikke at vi afsender igen da du skal bruge flasken til en gave og det bliver for sent med levering nummer to.
Derfor aftaler vi at jeg kreditere ordren og sender din betaling på 1389,95 SEK retur til din konto, dette sker samme dag.
Det er muligt at der kan være sket misforståelse i forhold til Dansk og Svensk og i så fald kan jeg kun beklage.
Har du spørgsmål så er vi altid klar til at modtage en henvendelse fra dig, vi er på telefon 98921853 og info@supervin.dk
God dag.
Mvh. Lars Ziegler Pedersen
Kundeservicechef
Supervin
Hi Alexis
Thank you for your review.
I do not agree with the interpretation you make in this review.
You order a bottle of wine for delivery in Sweden, it is unfortunately damaged during transport and therefore we have to send a new one from here,
I inform you that we are sending a new one and offer to credit 85 SEK back to your account as bottles have come on Black Friday offers and the new price is cheaper than what you bought for.
You refuse and do not want us to ship again, as you need the bottle for a gift and it will be too late with delivery number two.
Therefore, we agree that I credit the order and send your payment of 1389,95 SEK back to your account, this happens the same day.
It is possible that there may have been a misunderstanding in relation to Danish and Swedish, and in that case I can only apologize.
If you have any questions, we are always ready to receive an inquiry from you, we are on the phone 98921853 and info@supervin.dk
Have a nice day. Regards:
Lars Ziegler Pedersen
Customer Service Manager
Supervin
Very good company with a amazing…
Very good company with a amazing options of wine and 👍🏾 delivery company wich deliver your orders in barely 2 days
November 1, 2025
Super god service og god vin
May 30, 2024
no problems
May 6, 2024
Super service
May 1, 2024
Super vin til lavpris
February 7, 2024
Great service
January 18, 2024
Alt er super
December 23, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.