TC Harrison Group Reviews 

12,997
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and patient, ensuring that every interaction remains pleasant from start to finish. Consumers often highlight the smooth purchasing process, noting that representatives provide thorough explanations and give helpful guidance without applying any high-pressure sales tactics. Buyers are consistently pleased with the quality of their new vehicles and the attentive follow-up calls received after purchase to address any questions. However, some customers also noted occasional issues concerning vehicle preparation and condition upon collection, such as cleaning oversights or unexpected damages.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are professional, helpful,... See more

Service

Consumers find service to be positive, highlighting professional and efficient interactions with staff... See more

Product

Customers had positive experiences with product, expressing satisfaction with their new vehicles and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing experiences as extremely professional,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We was looked after and treated absolutely fantastic by the second hand car salesman Tony Mahan at your derby depot, so easy to deal with, he knew everything that we wanted to know and more, he put... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Malcolm, as always. He takes time to explain things fully, I am really pleased with my new Puma despite not wanting to part with my much loved Fiesta. The team at TCH a... See more

Company replied

Rated 5 out of 5 stars

Ethan couldn't have been more helpful. He was attentive without being pushy and very patient with us as we navigated our way around our fist purchase of an electric car. His knowledge enabled us to fe... See more

Company replied

Rated 5 out of 5 stars

We have been using TC Harrison for years now and Malcolm Williams has always looked after us, he always listens to what we want and by now can even guess! We’ve always been happy with our cars but the... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Inspection Station
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

TC Harrison Group was founded in 1931 by Thomas 'Cuth' Harrison and has since grown into one of the country's largest family owned dealer groups. With family values and excellent customer service at the heart of our business, we aim to delivery an exceptional experience for each and every visitor. Every year we assist thousands of Ford, Omoda, Jaecoo and KGM owners and new customers in finding, purchasing and maintaining their preferred vehicle. Visit us to choose a brand new or approved used Ford car or commercial vehicle. We can also offer you tailored finance and servicing deals with any model. Throughout your ownership of a TC Harrison supplied vehicle, you'll be supported by our accident repair, maintenance and MOT services, with genuine Ford parts and accessories available to fit your model perfectly. As well as our main Ford dealership at Pride Park in Derby, we have showrooms, parts centres and servicing centres in five other locations. You can contact us in Huntingdon, Spalding, Burton, as well as our multi-franchise site at Peterborough housing Ford, Ford Transit Centre, Omoda and Jaecoo all on one site. You can also visit us at our newly refurbished KGM dealership located in Spalding. TC Harrison is celebrating 95 years in the motoring industry in 2026, and we're continuing to go from strength to strength. Our comprehensive knowledge of vehicle sales, parts and servicing is combined with the warm and friendly service provided by each member of our team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(12,997)

1,312 reviews in the last 12 months

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Rated 5 out of 5 stars

New Ford Puma Gen-E

A massive thank you to Paul Jolly and his colleague Ben Stocker at T.C. Harrison Ford in Huntingdon for sorting me out with my new Ford Puma Gen-E.

From start to finish, both Paul and Ben were incredibly helpful, friendly and professional. They made the whole process straightforward and stress-free, keeping me informed and making sure everything was sorted for me.

Nothing was too much trouble, and I really appreciate the time and effort they put in to make the whole experience such a positive one. I’m absolutely delighted with my new Puma Gen-E!

Would definitely recommend Paul, Ben and the team at T.C. Harrison Ford Huntingdon to anyone looking for a new car.

Thanks again, guys — fantastic service!

August 14, 2026
Rated 2 out of 5 stars

Approached the dealership with a view…

Approached the dealership with a view to becoming a returning customer. Walked in and unfortunately no one seemed particularly interested in helping. I wasn’t given what I was looking for or made to feel that my business was valued. Disappointing experience, so I’ve decided to take my business elsewhere.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

From viewing to handover

From viewing to handover, Brian was brilliant in supporting us with our new car. The car itself not only offered us every feature we wanted but really competitively priced! Highly recommend TC Harrison and absolutely ask for Brian!!

August 2, 2026
Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful the car a Ford Puma which I purchased was in excellent condition and they gave me a good trade in for my Hyundia car, I have been back for information about the new car always been helpful.

August 14, 2026
Rated 5 out of 5 stars

Recent purchase of a 1 year old Ford Puma

I had a fantastic experience purchasing my car. The salesman really listened to what I was looking for and took the time to understand my requirements, without making me feel rushed or pressured. He then selected the perfect car for me, and I couldn’t be happier with it. The whole experience was friendly, professional and personal. I would definitely recommend this dealer to anyone looking for a great car and excellent customer service.

August 14, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your kind review! We're so glad to hear you had a fantastic experience and found the perfect car. We really appreciate your recommendation and your feedback on our friendly, professional service. Thank you for choosing TC Harrison! 🚗

Rated 5 out of 5 stars

Great service friendly staff good…

Great service friendly staff good knowledge of cars and not rude when you ask questions

August 12, 2026
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Reply from TC Harrison Group

Thank you for your great feedback! We're glad to hear you received friendly service and felt comfortable asking questions. We really appreciate your support. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

I have been guided by Phill and he…

I have been guided by Phill and he sorted everything at one place.

August 19, 2026
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Reply from TC Harrison Group

Thank you for your feedback! We're glad Phill was able to guide you through the process and make everything easy by sorting it all in one place. We really appreciate your kind words. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your review! We're glad to hear you received excellent communication throughout your experience with us. We really appreciate your feedback and support. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Thank you

Martyn was genuinely helpful and attentive, taking the time to understand what I needed without making me feel rushed. His communication was clear and consistent throughout the process, and he guided me without being pushy, which made buying my new car feel comfortable and stress‑free. He also followed up on the after-sales promises for which I am appreciative.

August 15, 2026
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Reply from TC Harrison Group

Thank you for your kind feedback! We're glad Martyn made the process easy and stress-free with his helpful approach and great communication. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Excellent customer service Martin was…

Excellent customer service Martin was extremely professional and explained anything I was unsure of answered any questions I had, I was well taken care of. This is my second car from Ford and I will definitely be going back . Other dealerships should look to ford for extremely professional service, excellent service,friendly and efficient service, always takes good care of customer and very respectable. Thank you ford for another excellent service I received.

August 17, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your wonderful feedback! We're glad Martin provided professional, friendly service and made sure all your questions were answered. We truly appreciate your loyalty and look forward to helping you again in the future. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Wonderful experience from start to…

Wonderful experience from start to finish, no hard sell, salesman was very professional, knowledgeable and helpful, he helped us all the way through our purchase, nothing was too much trouble, would recommend to friends and family

August 16, 2026
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Reply from TC Harrison Group

Thank you for your kind feedback! We're glad you had a wonderful experience and found our team professional, knowledgeable, and helpful throughout. Thank you for choosing TC Harrison!

Rated 4 out of 5 stars

Very welcoming

Very welcoming, offered refreshments, sales person very pleasant and helpful. Answered any queries

August 20, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your kind feedback! We're glad you found our team welcoming, helpful, and able to answer all your queries. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Great business to deal with

Friendly, efficient, professional and thorough.

Manager Dan Quince responded quickly to my calls and Maria did a very thorough handover.

August 15, 2026
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Reply from TC Harrison Group

Thank you for your kind feedback! We're glad to hear you found our team friendly, efficient, and professional. It's great to know Dan and Maria provided excellent support throughout. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Mobility Scheme

So quick and easy. Everything was organised and Maria was able answer any questions that I had. Really impressed with the service and absolutely love the car!

August 9, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your great feedback! We're glad Maria made everything quick and easy and was able to answer all your questions. Enjoy your new car, and thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Car purchase

Dan the salesman made me feel valued, and he was very helpful

August 9, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your kind feedback! We're glad Dan made you feel valued and provided such helpful service throughout your experience. Thank you for choosing TC Harrison!

Rated 4 out of 5 stars

Great customer service

August 14, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your great feedback! We're glad you received excellent customer service and appreciate your support. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

New car

Andy was very helpful, he went through everything clearly, answered any questions I had.

August 14, 2026
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your kind feedback! We're glad Andy was so helpful, explained everything clearly, and answered all your questions. Thank you for choosing TC Harrison!

Rated 5 out of 5 stars

Definitely recommend

I had a great experience with T.C. Harrison and would definitely recommend. The process of buying a new car was made quick and easy and I was kept up to date throughout the whole process.
All staff was kind and friendly, and a big thank you to Ethan who made everything go smoothly, answering any questions or issues I had along the way.
Thank you!! 🌟

August 7, 2026
Unprompted review
TC Harrison Group logo

Reply from TC Harrison Group

Thank you for your wonderful feedback! We're delighted to hear you had a great experience and that Ethan helped make the process quick, easy, and stress-free. Enjoy your new car, and thank you for choosing TC Harrison!

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