First time visiting and left really disappointed! Ordered food and waited 1 hour before going back to the bar and asking where it was. We was told they where having issues with the till sending the... See more
Company replied
Location
Switch locationRigby Road, FY1 Blackpool, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We loved our visit - the bowling is brilliant and. There is loads more such as escape rooms , karaoke , arcade and soft play too . We came on on a Tuesday night and it was excellent value for money b... See more
Company replied
The bowling and the fun was great and so was the price but the only moan I had was the staff are very slow! We waited at a packed bar with only 1 man working and 3/4 other staff just stood there talki... See more
Company replied
This is my 2nd visit to the Tenpin Blackpool. My kids absolutely love the soft play and we always finish our trip off with a few games on the arcade. The whole place is clean and tidy and all the staf... See more
Company replied
Company details
Written by the company
Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.
Contact info
Rigby Road, FY1, Blackpool, England, United Kingdom
3.8
Great
135 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible experience paid nearly £50 for…
Terrible experience paid nearly £50 for food took over 50 minutes to come despite asking how long the food will be staff had no clue what there doing apart from one lady who was practically running the place on her own when food arrived it was smaller then a kids meal even though it was nearly £8 for a adult burger they tried to chuck my toddler out the play room even though they said he was free wouldn’t go again and wouldn’t recommend staff was clueless to how to work the tills
July 29, 2026
Reply from Tenpin - Blackpool
Hi Jenna, thank you for taking the time to review Tenpin Blackpool. We're sorry to hear that your recent visit was not as enjoyable as we'd have hoped, and that there had been an issue with the food order and service. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Blackpool' and we can pass this on to be looked into. Best wishes - Adelaide
The burger meals I thought were small…
The burger meals I thought were small portions even for children whilst we booked adults.
July 29, 2026
Reply from Tenpin - Blackpool
Hi Jonathan, thank you for the 4* review for Tenpin Blackpool! We really appreciate your feedback about the food portions and will pass this on for future improvements. We hope to see you again soon! Best wishes - Adelaide
Really disappointed in the customer…
Really disappointed in the customer services at the Blackpool ten pin. Me and my partner purchased 2 games of bowling with three kids and asked at the desk the best deals for a family of five. The girl who served us didn't mentioned the offer that about kids eat free if you buy 2 games of bowling on a Monday after we just purchased 2 games. I complained to the manager there who again told me they don't have to tell you about offers . Just thought this was really rude . We would have spent the day there spending more money but felt this was disappointing Customer service. Would have been nice to be told about offers which every place does. Definitely wouldn't recommend this place. Levels in Preston is a superior place to this one.
July 27, 2026
Unprompted review
Reply from Tenpin - Blackpool
Hi Lisa, thank you very much for taking the time to leave a review of Tenpin Blackpool! We are very sorry to hear of your recent experience and disappointment! Your feedback is very important to us as this helps us to make improvements where needed so please be assured all will be shared with the appropriate team! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back again soon! Best wishes - Mel
Had a laser tag party
Had a laser tag party; staff unorganised; payed for 12 ice creams that never been given; party child never received his birthday bag with t shirt , pin etc as promised on website so very disaponted; i had to ask for drinks to come as they forgot about them; they also forgot to bring 2 meals at the table for guests..
July 22, 2026
Reply from Tenpin - Blackpool
Hi Nicoleta, thank you for leaving a review of Tenpin Blackpool! We are very sorry to hear that your party booking was not as enjoyable as we would have liked due to some items missing and delays in receiving your food and drink! We pride ourselves on excellent customer service and so we are very disappointment to see this! Please be assured all of your feedback will be shared with the appropriate team and in the meantime to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Blackpool' Best wishes - Mel
The great service team was very helpful.
July 22, 2026
Reply from Tenpin - Blackpool
Hi Christopher, thank you for rating Tenpin Blackpool 5*! We're so happy to hear that you enjoyed the service from our team. We will be sure to pass your comments on. We can't wait to see you back again soon! Best wishes, Jade
Very friendly helpful staff
Very friendly helpful staff. First time visiting but will be back
July 22, 2026
Reply from Tenpin - Blackpool
Hi Derek, thank you so much for this amazing 5* review of Tenpin Blackpool! We are delighted that you received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Great experience
Great experience
Smooth and great service
Glad your in Blackpool
Will be visiting every week from now on
My 9 year old is hooked
July 22, 2026
Reply from Tenpin - Blackpool
Hi Martin, what a wonderful 5* review of Tenpin Blackpool! We are really pleased to hear you love our new venue and always receive excellent customer service! We are also so happy your 9yr old loves to visit and we really hope to welcome you back again soon for some more bowling fun! Best wishes - Mel
Reply from Tenpin - Blackpool
Hi Charles, thank you for the amazing 5* review for Tenpin Blackpool! We're so pleased to hear that you enjoyed the service from our team, and we look forward to welcoming you back again soon! Best wishes - Adelaide
Extremely helpful and friendly staff who where only to happy to help me due to my disability
Extremely helpful and friendly staff
Who whent out of there way to help me
As I have a disability
July 14, 2026
Reply from Tenpin - Blackpool
Hi Rocky, thank you so much for the 5* rating of Tenpin Blackpool. We are so pleased to hear that our team went above and beyond to assist you and made your visit enjoyable. We truly appreciate your kind words and look forward to welcoming you back again soon!
Take care,
Kirsty
Food was awful
The staff were standing around not very helpful. The food was stone cold when it arrived. Bowling was fun just don’t order the food
July 22, 2026
Reply from Tenpin - Blackpool
Hi Nic, thank you for taking the time to leave a review of Tenpin Blackpool. We're pleased to hear you had a fun bowling experience but felt that the food did not meet expectations. We're sorry for any disappointment this caused. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvement.
Take care,
Kirsty
Reply from Tenpin - Blackpool
Hi Michelle, thank you for the 4* review for Tenpin Blackpool! It's lovely to hear that you enjoyed the venue and the service from our team. We're sorry to hear that you didn't enjoy the food and we will ensure your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Blackpool
Hello Dom,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are delighted to hear that you enjoyed our newest venue. We are thrilled to hear that you found lots to do at the venue. We hope to welcome you back again soon. All the best ~ Laura
Enjoyable
Enjoyable
The atmosphere is relaxed and enjoyable
They have made good use of a large building
Nice clean and modern
My only criticism would be that there are not enough seats beside the bowling lanes and you have to share bowls with the lane next to you
Booking was easy and pain free
July 14, 2026
Reply from Tenpin - Blackpool
Hello Mr Neil Thompson
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We're delighted to hear you found our atmosphere relaxed and enjoyable, and that you appreciated the clean, modern space. We've noted your comments regarding seating and sharing bowls and will consider this feedback. All the best ~ Laura
Fabulous new venue
Fabulous new venue, so many activities to choose from, always clean and helpful staff. Highly recommend 🥰
July 22, 2026
Reply from Tenpin - Blackpool
Hello Natalie,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are so pleased to hear you enjoyed our new venue, the variety of activities, and found our staff helpful and the venue clean. We hope to welcome you back again very soon!
Only second time visiting tenpin.we…
Only second time visiting tenpin.we were there to celebrate our daughters birthday she absolutely loved it. The staff we friendly and helpful. We will definately visiting again.
July 19, 2026
Reply from Tenpin - Blackpool
Hello Melaine,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are so pleased to hear that your daughter absolutely loved celebrating her birthday with us and that our team was friendly and helpful. We can't wait to welcome you back again soon! All the best ~ Laura
Reply from Tenpin - Blackpool
Hi Linda, thank you very much for the lovely 5* review of Tenpin Blackpool! We are so pleased to hear you found the venue clean, team friendly and soft play area great and we very much hope to welcome you back again soon! Best wishes - Mel
This is my 2nd visit to the Tenpin…
This is my 2nd visit to the Tenpin Blackpool. My kids absolutely love the soft play and we always finish our trip off with a few games on the arcade. The whole place is clean and tidy and all the staff are helpful and are always willing to help. The coffee is pretty good aswell.
July 14, 2026
Reply from Tenpin - Blackpool
Hi Phil, thank you for the 5* rating of Tenpin Blackpool. We're thrilled to hear you had a great second time visiting and that the children enjoyed the facilities. We hope to see you again soon for another fun time!
Take care,
Kirsty
I went to ten pin with 2 friends we…
I went on 16/7/26 with 2 friends we had a good time there i was in wheelchair temporary issue was treated well to its nice place big spacious may i thank the staff for there help to .
July 16, 2026
Unprompted review
Reply from Tenpin - Blackpool
Hi Kerry, thank you for the lovely 5* review for Tenpin Blackpool! We're so pleased to hear that you had a good visit with your friends and that our team were able to help. We look forward to welcoming you back again soon! Best wishes - Adelaide
Had a fabulous time
Had a fabulous time, we went to celebrate my daughters 15th birthday. Great night
July 14, 2026
Reply from Tenpin - Blackpool
Hi Maria, thank you for the 5* rating of Tenpin Blackpool. We're thrilled to hear you had a fantastic time celebrating your daughters 15th birthday. We hope she had a great day and we look forward to welcoming you back again!
Take care,
Kirsty
the manger there is not supposed to be…
the manger there is not supposed to be a manger they way he talks to people is unacceptable and we order drinks from the bar and payed for them but the worked walked off then came back then i asked can we have our drinks and she was trying to to say we had them but we i didnt move from the bar and there names are scott and alisha so be careful in blackpool tenpin
July 14, 2026
Reply from Tenpin - Blackpool
Hi John, thank you for taking the time to leave a review of Tenpin Blackpool. We're sorry to hear about your recent experience. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.