Great new layout. Much better than before. It definitely needed it. Shame the food has had a rise in price and not a rise in food quality. Cheap food sold to you at a high price, minimal pizza... See more
Company replied
Location
Switch location3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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bowling itself was really fun and the arcade is amazing. Only issue was the drinks i had at the bar. I ordered a couple drinks and the first cocktail, the server (who was so lovely) didn’t know how to... See more
Company replied
Went for a few hours to do some bowling and play in the arcades. We were told that if we wanted anything to eat/drink while bowling, to use the QR code on the lanes. Somehow took 25 minutes from order... See more
Company replied
A great few hours of bowling for our staff to celebrate 100 years! The Tenpin team were very accommodating in setting up the lanes with our teams before we arrived.
Company replied
Company details
Written by the company
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Contact info
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, United Kingdom
- 0333 034 6100
4.0
Great
201 reviews
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Food was really good
Food was really good, the atmosphere felt so much better from the recent refresh and Sunday bowling is really great value.
April 21, 2026
Reply from Tenpin - Exeter
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had an amazing time at our Tenpin in Exeter. We are pleased to hear that you also enjoy the packages we have available during the week. We do hope to see you again very soon! Many Thanks - Kimberley
Some improvements to be had.
The facilities here are really good. Such a shame that the food and beverages services were so poor. Ordered from the QR code on our table, 40 mins later we were still waiting for 2 drinks. We had to go up to the bar which was about 20 people deep and only 2 staff serving. Other people were also complaining.
The building was very busy, not enough staff to accommodate the need.
If they can sort this bit out then its definitely worth a trip out.
April 15, 2026
Reply from Tenpin - Exeter
Hi there, thank you for you 3* review of Tenpin Exeter! We are so pleased you enjoyed our facilities on your visit. However, we are very sorry to hear that there was an issue with the service! Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, we hope you will still visit us again soon in the future! Best wishes, Jade
Great atmosphere
Great atmosphere, staff very friendly and professional. We had amazing time.
Definitely will book again .
Thank you
April 15, 2026
Reply from Tenpin - Exeter
Hi Luljeta, thank you for the amazing 5* rating of Tenpin Exeter. We're happy you had an amazing time with us. It's great to hear that you found our atmosphere and staff to be friendly and professional. We look forward to your return!
Take care,
Kirsty
I booked burger and bowling in the…
I booked burger and bowling in the Easter holidays. There was only one member of bar staff on duty, one member on the check out desk and no other staff to be seen. The game of bowling was finished before I got served at the bar for the drinks. I then had to spend more money to entertain the children while we waited for their burger which took an extra hour to arrive.
April 15, 2026
Reply from Tenpin - Exeter
Hi, thank you for taking the time to leave a review of Tenpin Exeter. We're sorry to hear that there was delays in your meals arriving and that you had finished your game before this came out. Your feedback is important to us and we will ensure this is passed on to the correct team for future improvements. We do hope to welcome you back again for a much better experience.
Take care,
Kirsty
(Exeter) Loved all of the new additions…
(Exeter) Loved all of the new additions to the venue!
But unfortunately there were a complete lack of staff, only 1 of 3 we encountered was happy to assist us! Food was basic at best, so overpriced!!
We tried to book a £10 Thursday deal however the website showed as fully booked the time of the offer being active, we went ahead and booked the slot half an hour before, was more than double to price & during our “hour” bowling, all adjacent lanes were empty? Nor did we have the whole hour because we were running around trying to find someone to pop the side barriers up for us.
April 21, 2026
Reply from Tenpin - Exeter
Hello Milly,
Thank you for taking the time to rate Tenpin Exeter 3 stars. We appreciate you highlighting the new additions. We're sorry to hear about the staffing issues and that the food's value didn't meet expectations. We'll look into the Thursday deal booking issue and the lane setup experience. Thank you for your feedback. All the best ~ Laura
Place had been done up well
Place had been done up well , but it’s very expensive to have two games of bowling for £56 pounds for a family 3
Some of the staff where quite rude and where more interested in holding hands and flirting with each other begin the till.
April 21, 2026
Reply from Tenpin - Exeter
Hi there
We appreciate your feedback. We're sorry the pricing didn't meet your expectations and that the team's behaviour impacted your visit. We'll address this to improve our guest experience. If you would like to discuss your visit, please email customer.feedback@tenpin.co.uk with the details, using the subject "Review - Exeter" and someone will reach out to you. Best wishes - Clare
Food and drinks took 45 mins to arrive
Food and drinks took 45 mins to arrive, When arrived the pizza was burnt.
Table and floor had ketchup smeared on it.
However reception staff were great.
Free parking which was a bonus
April 21, 2026
Reply from Tenpin - Exeter
Hi Wayne
We appreciate your feedback. We're sorry your food and drinks took so long and that the pizza was burnt. We'll address the cleanliness issues and are glad you found the reception staff great and parking free. Best wishes - Clare
Reply from Tenpin - Exeter
Hello Felicity,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We appreciate you sharing your feedback and are so glad that you enjoyed the soft play and arcade games. Thank you for the four-star rating! We hope that your next visit is a 5 star experience. All the best ~ Laura
It gets very hot!
Karaoke room stifling & air con broken
1 meal came out without chips & had to chase
Flight kept falling off one of our darts for the darts game wasting time
Parking is confusing & expensive
Food was delicious & service fairly quick and staff were friendly and helpful
April 19, 2026
Reply from Tenpin - Exeter
Hello Sharon,
Thank you for taking the time to rate Tenpin Exeter 3 stars. We appreciate you taking the time to share your experience. We're sorry the karaoke room was uncomfortable, the meal was incomplete, the darts were faulty, and parking was difficult. We're glad you enjoyed the food and found our team helpful. We'll address your concerns. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Half term family bowling
It was a great experience but for 7 of us SERIOUS MONEY ….. I didn’t think this was value for my £96 plus refreshments and the arcade, probably another £40! For this expenditure of my hard won pension I would have expected enthusiastic friendly service. Didn’t happen.
April 17, 2026
Reply from Tenpin - Exeter
Hello JayneBriars,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We appreciate you sharing your experience. We're sorry the cost for your group wasn't the value you expected, especially regarding the service. We offer great deals and offer throughout the week which makes attending our venue accessible to every budget. Thank you for your feedback and we hope to welcome you back again soon. All the best ~ Laura
Reply from Tenpin - Exeter
Hi Roxanne,
Thank you for your fantastic 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- steph
Interactive darts
Interactive darts was good fun although a little pricey at £10 for two people for 30 minutes. My 8 year old boy loved it and got 2 bullseyes!
April 9, 2026
Reply from Tenpin - Exeter
Hi Will, thank you for the 4* rating of Tenpin Exeter. We're thrilled to hear you had a fun time, but felt the pricing was higher than expected. Great job on the bullseyes! Hope to see you again soon!
Take care,
Kirsty
My grandchildren loved every moment
My grandchildren loved every moment. So much for them to do.
Staff very helpful and polite.
April 15, 2026
Reply from Tenpin - Exeter
Hi, thank you for the amazing 5* rating and review of Tenpin Exeter. We're so pleased to heat that your grandchildren has a wonderful time and that there were lots for them to do. We appreciate your kind words and we look forward to seeing you again!
Take care,
Kirsty
Originally Family of nine split into…
Originally Family of nine split into two the wall in between us so we had to go back and asked for it to be changed and food was slow to come out
April 15, 2026
Reply from Tenpin - Exeter
Hi Hayley
We regret that your large family's seating arrangements required adjustment and that the food service was slow. We appreciate your feedback and will review how we can improve. Best wishes - Clare
Prices are ridiculously high
Prices are ridiculously high, the staff couldn't cope with the volume of customers and the food was burnt
April 15, 2026
Reply from Tenpin - Exeter
Hi Fiona
We appreciate you taking the time to share your experience. We're sorry that our prices were not satisfactory, the service was slow, and the food was overcooked. We will address these issues. Best wishes - Clare
Reply from Tenpin - Exeter
Hello Mark,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We appreciate you rating us! We're glad you had a very good experience and hope to see you again soon for more fun. All the best ~ Laura
Good fun!
A good experience with our granddaughter - lots of fun, easy to organise, staff friendly and helpful l.
April 15, 2026
Reply from Tenpin - Exeter
Hello James,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We appreciate your fantastic review! We're happy to hear you had a good experience with your granddaughter and found our team helpful. We look forward to seeing you again! All the best ~ Laura
Good
Willing to host a party of 7 at short notice and for a decent price. Amazing experience
April 15, 2026
Reply from Tenpin - Exeter
Hello Daniel,
Thank you for taking the time to rate Tenpin Exeter5 stars. We're happy to hear that you had an amazing experience with us! We appreciate you choosing us to host your party on short notice, and we thank you for the positive feedback. All the best ~ Laura
Lovely to see the refurbishment…
Lovely to see the refurbishment completed and a great venue now for families and young people. We went on a very busy Easter holiday Tuesday and had a great time.
April 15, 2026
Reply from Tenpin - Exeter
Hello Joanne,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We're delighted you enjoyed the refurbishment and that it's a great venue for families and young people. We're happy you had a great time during your busy Easter holiday visit! Thanks for your review and we hope to welcome you back again soon. All the best ~ Laura
Bowling was great but the food was…
Bowling was great but the food was awful we were sick after eating the food
April 15, 2026
Reply from Tenpin - Exeter
Hello Keira,
Thank you for taking the time to rate Tenpin Exeter 1 star. We appreciate you rating us. We're sorry the food was unsatisfactory and made you unwell. We'll pass this to the venue to improve food quality. We hope to welcome you back again and that your next visit is a 5 star experience. All the best ~ Laura
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