Staff helpful, and efficient however at times when it was busy more staff to assist would have been better. Toilets soiled by lunch time, (unsupervised children) perhaps have an hourly check in or r... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Staff helpful, and efficient however at times when it was busy more staff to assist would have been better. Toilets soiled by lunch time, (unsupervised children) perhaps have an hourly check in or r... See more
Company replied
Excellent! Really great experience. Booked online and ordered the pizza sharer. Pizza wasn't great, but it was fine - hardly any cheese. The bowling itself is brilliant! Highly recommend
Company replied
Bowling was good and very reasonable however the experience was let down with waiting for food at the end. We were there in a group and had all put our orders in at roughly the same time. Some were l... See more
Company replied
First time visiting here and was absolutely brilliant. Really affordable prices and literally half the price of other establishments. Drink and slush prices were decent, arcade was good and toilets... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Tenpin - Falkirk
Staff helpful, and efficient however at times when it was busy more staff to assist would have been better.
Toilets soiled by lunch time, (unsupervised children) perhaps have an hourly check in or request accompany children?

Reply from Tenpin - Falkirk
Excellent!
Really great experience. Booked online and ordered the pizza sharer. Pizza wasn't great, but it was fine - hardly any cheese. The bowling itself is brilliant! Highly recommend

Reply from Tenpin - Falkirk

Reply from Tenpin - Falkirk
Helpful staff, but needed to remind them repeatedly about stuff. Overall great party at laser tag, all kids had good fun... The staff kindly offered a free bowling game to one kid, who got overstimulated and overwhelmed at laser tag. Many thanks for that. Only negative was the food, not that good..

Reply from Tenpin - Falkirk

Reply from Tenpin - Falkirk
This is our first choice for bowling. Good prices, great service and the arcade is always a win with the kids. Remember to sign your car in on arrival or you'll get a fine.

Reply from Tenpin - Falkirk
Bowling was good and very reasonable however the experience was let down with waiting for food at the end. We were there in a group and had all put our orders in at roughly the same time. Some were left waiting over half an hour for food once the first few of us had had our food arrive and were finnished.
I have also found the consistant pestering via email to leave a review very annoying.

Reply from Tenpin - Falkirk
Easy to book, fast and efficient check in. Food was a bit slow coming out but it was very busy so that was understandable.

Reply from Tenpin - Falkirk

Reply from Tenpin - Falkirk
The staff were really helpful when I needed help and made our visit enjoyable.

Reply from Tenpin - Falkirk
Fun Laser Tag experience with helpful and friendly staff on hand to assist. Would definitely recommend 👍🏻

Reply from Tenpin - Falkirk

Reply from Tenpin - Falkirk
A great night out for the family. Excellent service from bar staff food was cheap and cheerful. We loved the bowling followed by a few games of pool and a shot in the arcade games. We will be back!

Reply from Tenpin - Falkirk
Although busy was attended to quickly and with a smile

Reply from Tenpin - Falkirk
Staff members are very friendly and helpful. Had a great experience bowling

Reply from Tenpin - Falkirk
Seeing my granddaughter enjoying the thing she likes most .

Reply from Tenpin - Falkirk
First time visiting here and was absolutely brilliant. Really affordable prices and literally half the price of other establishments. Drink and slush prices were decent, arcade was good and toilets and venue were spotless, will absolutely be back.
Only thing I would feed back as a suggestion is pleaseee get rid of the parking company in the car park. They have sent me a ticket, even though I filled in my information and are known chancers.

Reply from Tenpin - Falkirk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.