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Tenpin - Warrington Reviews 232

TrustScore 4 out of 5

4.1

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Had a great experience here with my son and his friends. They did 2 games of bowling and the arcades and had a blast. Dropped one star due to a very rude staff member who slammed a tub of ice cream do... See more

Company replied

Rated 3 out of 5 stars

Place looks good after its refit. Ordered food as soon as we got our lane, the food arrived as we’d almost finished our second game of bowling so around 50 mins later, and it was cold, chance the lowe... See more

Company replied

Rated 4 out of 5 stars

Enjoyed the actual bowling but very disappointed you ran out of milk and couldn't serve coffee. Poor management to run out of such an important item.

Company replied

Rated 5 out of 5 stars

It was a great experience for me an my little boy. He loved the game which was easy enough to access and the arcade. Amazing new soft play which I will be bringing my daughter back to

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

232 reviews

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1-star

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Rated 5 out of 5 stars

It was a great experience for me an my…

It was a great experience for me an my little boy. He loved the game which was easy enough to access and the arcade. Amazing new soft play which I will be bringing my daughter back to

June 3, 2026
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Reply from Tenpin - Warrington

Hi Nicole, thank you for the wonderful 5* review for Tenpin Warrington! We're so glad to hear that you enjoyed your visit with your son and that you had a great experience. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Excellent bowling

Excellent bowling, good value and friendly staff

June 3, 2026
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Reply from Tenpin - Warrington

Hello Dhill,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you enjoyed your bowling experience with our friendly staff and found it to be good value. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Easy to book

Easy to book
Enjoyed bowling
Awesome food service

May 29, 2026
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Reply from Tenpin - Warrington

Hello Rafal,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're so glad you enjoyed your visit! We appreciate your kind words. We hope to welcome you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Tenpin at Winwick Warrington was…

Tenpin at Winwick Warrington was amazing my daughter got autism n she loved it so much

June 3, 2026
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Reply from Tenpin - Warrington

Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you and your daughter had a great time at our location. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Enjoyed the actual bowling but very…

Enjoyed the actual bowling but very disappointed you ran out of milk and couldn't serve coffee. Poor management to run out of such an important item.

June 3, 2026
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Reply from Tenpin - Warrington

Hi Bernard, thank you for taking the time to review Tenpin Warrington! We're pleased that you enjoyed the bowling, but we are sorry that we were unable to serve coffee during your visit and for any disappointment caused. We will ensure your feedback is passed on for future improvements. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Excellent bowling

Excellent bowling, staff very helpful, we all had a great time.!

May 27, 2026
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Reply from Tenpin - Warrington

Hi Lynn,

Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

The variety in activities to do is…

The variety in activities to do is brilliant caters for all ages from children to adults

June 3, 2026
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Reply from Tenpin - Warrington

Hi Steph,

Thank you for your fantastic 5* review at Tenpin Warrington! It's great to hear you've had such a lovely time on your recent visit to us and found that there was a wide selection of activities for everyone. We hope to welcome you back again very soon! Best wishes- Steph

Rated 3 out of 5 stars

Place looks good after its refit

Place looks good after its refit. Ordered food as soon as we got our lane, the food arrived as we’d almost finished our second game of bowling so around 50 mins later, and it was cold, chance the lower score

June 3, 2026
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Reply from Tenpin - Warrington

Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Warrington. We are pleased to hear that you like the new look! However, we are extremely sorry to hear that you found our food cold. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great place to visit with lots of…

Great place to visit with lots of activities

May 27, 2026
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Reply from Tenpin - Warrington

Hello Gary, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Warrington. We do hope to see you again very soon! Many Thanks - Kimberley

Rated 5 out of 5 stars

Good

Good. Night out

May 27, 2026
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Reply from Tenpin - Warrington

Hi there. Thank you for rating Tenpin Warrington 5*! We're so happy you had a good night out and we can't wait to welcome you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Children’s party

Very obliging and helpful staff. Very well organised. Good experience.

May 20, 2026
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Reply from Tenpin - Warrington

Hi Pat, thank you so much for rating Tenpin Warrington 5*! We really appreciate this kind feedback regarding staff and we're so glad you had a good experience. We hope to welcome you again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Tenpin Warrington

As always all staff members go out of their way to make sure that you are enjoying yourselves and that goes for all

May 20, 2026
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Reply from Tenpin - Warrington

Hi Francis, thank you for rating Tenpin Warrington 5*! We're thrilled to receive this lovely feedback regarding staff and we will be sure to pass these comments on. We hope to welcome you again soon! Best wishes, Jade

Rated 5 out of 5 stars

Fab team party!

The boys from the team had a fab time - good was enjoyed. And a special thanks to Natasha who works there that went above and beyond.

May 20, 2026
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Reply from Tenpin - Warrington

Hi Nichola,

Thank you for your fantastic 5* review at Tenpin Warrington! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Was great only thing food took 40 mins…

Was great only thing food took 40 mins to come.all staff was very help full

May 20, 2026
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Reply from Tenpin - Warrington

Hello Phillip, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you had a great time at our Tenpin in Warrington. However, we are disappointed to hear that you had to wait a long time for your meal. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Staff were friendly and polite

Staff were friendly and polite

May 20, 2026
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Reply from Tenpin - Warrington

Hello Jodie, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you found our team friendly throughout your stay. We would love to hear how we could gain that extra star from you. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars

Had a great experience here with my son and his friends.

Had a great experience here with my son and his friends. They did 2 games of bowling and the arcades and had a blast. Dropped one star due to a very rude staff member who slammed a tub of ice cream down in front of us and rolled her eyes when she realised she'd forgotten a spoon. By the time she finally came back with the spoon (a good 5 minutes later) the ice cream had already been eaten to which we received more rudeness and attitude from the employee. The parent did go and speak to a staff member about this and was promised a voucher of some sort for the children but it never arrived.

May 15, 2026
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Reply from Tenpin - Warrington

Hello Claire, Thank you for taking your time to leave us a 4* review for our Tenpin in Warrington. We are pleased to hear that you had a great time with us. However, we are disappointed to hear about the service that you received. We will pass your comments onto our team. If you would like us to look into this further, please do reach out to us via customer.feedback@tenpin.co.uk. We do hope to see you again soon. Many Thanks - Kimberley

Rated 2 out of 5 stars
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Reply from Tenpin - Warrington

Hi Yameen, thank you for taking the time to leave a review of Tenpin Warrington! We are sorry your visit was not as enjoyable as we would have liked! We do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Absolutely brilliant place since the…

Absolutely brilliant place since the renovation, it has EVERYTHING you need. Me and my 3 kids had a blast.

April 15, 2026
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Reply from Tenpin - Warrington

Hi Bazz, thank you for the 5* review for Tenpin Warrington! We're thrilled to hear that you enjoyed the renovations and that you had a great visit with your family. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

I go bowling nearly every week with my…

I go bowling nearly every week with my work friends.
The staff are very helpful.
The atmosphere is great for a fun evening or day time get together.

May 13, 2026
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Reply from Tenpin - Warrington

Hi Amanda, thank you for the lovely 5* review for Tenpin Warrington! We're so glad to hear that you enjoy visiting with your friends and that our team provide a helpful service. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great choice of activities

Great choice of activities, bought our grandchildren to soft play and impressed with it. Toilets were clean

May 13, 2026
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Reply from Tenpin - Warrington

Hello Mrs Elaine Snape,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you were impressed with the soft play and that your grandchildren enjoyed the activities. We're also happy the toilets were clean. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

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