TRC Electronics Reviews 

683
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quality and functionality of the products, which often met their specific needs and expectations. Customers consistently highlight the exceptional customer service, noting helpful representatives who provided assistance, answered questions thoroughly, and even offered support for installation. The ordering process is described as easy and efficient, with many appreciating the prompt and reasonably priced shipping, often receiving their items faster than anticipated. Reviewers also found the pricing to be fair and competitive, especially for hard-to-find or specialty items, making their purchases a great value. However, some customers experienced issues with delivery, including items being shipped to the wrong address or not arriving at all, leading to frustration. A few other people also felt that the customer service could be improved, citing instances where orders were not cancelled as requested or where special pricing offered was higher than online rates. Additionally, some reviewers reported receiving defective products, such as batteries that did not hold a charge, or expressed dissatisfaction with an item they wished to return.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the quality, functionality,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick shipping,... See more

Order

People report positive experiences with the ordering process, finding it easy and user-friendly, with many... See more

Price

Reviewers highlight positive aspects of price, with many finding the prices to be right, great, and very... See more

Customer service

Users describe positive interactions with customer service, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm a huge novice in terms a creating my own electronics. TRC sold me a PSU that seems well made, easy to tune, snd worked right away. And silly me, I even connected the positive and negative in rever... See more

Company replied

Rated 5 out of 5 stars

The ac/dc converter that I ordered from TRC is for an older model scoreboard control panel. I couldn’t find it anywhere except eBay and the prices were ridiculous. Then I came across the TRC site. I... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer service. I received a follow-up call regarding a purchase we made. TRC wanted to make sure we received and indeed ordered the correct part. I inadvertently ordered an incorrect pa... See more

Company replied

Rated 5 out of 5 stars

I needed to order fire alarm batteries over the internet for the non-profit for which I work. I explained that the batteries had to arrive within 2 days for the Fire company to install them. The rep... See more

Company replied


Company details

  1. Electronics Wholesaler
  2. Battery Wholesaler
  3. Electronic Engineer
  4. Electronic Parts Supplier
  5. Electronics Company

Written by the company

Cost effective and reliable LED drivers, AC/DC power supplies and DC/DC converters ready to ship today from our USA stocking headquarters. Our technical sales team will help guide you through your power supply application.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

683 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(683)

236 reviews in the last 12 months

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Rated 5 out of 5 stars

PSU was as described and shipping was…

PSU was as described and shipping was fast.

June 8, 2026
TRC Electronics logo

Reply from TRC Electronics

We're glad the power supply met your expectations and arrived quickly. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Battery replacement

Great description for the battery with dimensions. Extremely fast shipping! A++

June 1, 2026
TRC Electronics logo

Reply from TRC Electronics

Thank you for the A++ rating! We work hard to ensure accurate product details and fast delivery, so it's great to hear both hit the mark. We appreciate your business!

Rated 5 out of 5 stars

Fast reliable order delivery

Parts shipped immediately and showed up correct👍

June 8, 2026
TRC Electronics logo

Reply from TRC Electronics

That's exactly what we aim for! Thanks for the thumbs up and we look forward to serving you again.

Rated 5 out of 5 stars

Product was spot on and shipping speed…

Product was spot on and shipping speed was acceptable. Will shop there again.

June 1, 2026
TRC Electronics logo

Reply from TRC Electronics

Great to hear the product hit the mark, and we hope to earn a "fast" on shipping next time! Thanks for the kind words — we look forward to your next order.

Rated 5 out of 5 stars

Excellent Customer Service

Purchased several components, customer service is excellent!

May 25, 2026
TRC Electronics logo

Reply from TRC Electronics

Thank you for the 5 star review! We're glad we could help and appreciate your business.

Rated 5 out of 5 stars

Product worked perfectly.

Product worked perfectly.

May 25, 2026
TRC Electronics logo

Reply from TRC Electronics

Thank you for your review! We're glad to hear the product worked perfectly and met your expectations. We appreciate your business and look forward to supporting you again in the future

Rated 5 out of 5 stars

Excellent

Excellent - quick shipping or well packages products. Products (power supplies) are as expected - no dings & working.

June 1, 2026
TRC Electronics logo

Reply from TRC Electronics

We're happy to hear your order arrived quickly, was well packaged, and that the power supplies arrived in perfect condition and are performing as expected. We appreciate your business and look forward to serving you again!

Rated 3 out of 5 stars

Return was costly and the person could…

Return was costly and the person could have probably sold me a compatible battery, but couldn’t be bothered or wasn’t set up to do so.

May 25, 2026
TRC Electronics logo

Reply from TRC Electronics

Thank you for your feedback. We're sorry the return process did not meet your expectations. Unfortunately, the compatible battery needed was not a product we had available to offer as an alternative. We understand the frustration and appreciate you sharing your experience, as it helps us continue improving our service and support.

Rated 5 out of 5 stars

Easy to order and install

Easy to order and install. The price was right and delivery was good.

June 1, 2026
TRC Electronics logo

Reply from TRC Electronics

We're pleased to hear the ordering process was easy, installation went smoothly, and that you found the pricing and delivery met your expectations. We appreciate your business and look forward to serving you again.

Rated 1 out of 5 stars
TRC Electronics logo

Reply from TRC Electronics

We're sorry to hear you have not received your order. According to UPS tracking, the package was marked as delivered and left in your apartment complex locker. We would like to help investigate this further and make sure you receive the support you need.

We have attempted to reach you by phone but have been unable to connect. Please call us at 888-612-9514 and one of our ordering specialists will be happy to assist you in reviewing the delivery details and next steps.

Rated 1 out of 5 stars

I placed an order for an item

I placed an order for an item. Then 1 and a half hours later, I tried to cancel it, and was told I couldn’t because the order was already processed. That’s terrible customer service. I had to pay for an item I didn’t even need. If the order had already been shipped, or I tried to cancel a couple of days later, I would be more understanding. But to not cancel the order after an hour??? I will never purchase anything from you again.

May 18, 2026
TRC Electronics logo

Reply from TRC Electronics

We’re sorry to hear about your frustration, German. Because orders are processed very quickly through our system, we’re sometimes unable to cancel them once fulfillment has begun, even within a short timeframe. However, our team did offer the option to return the item for a refund so you would not be stuck with a product you no longer needed.
We understand the situation was disappointing and appreciate your feedback, as it helps us continue improving our service and communication.

Rated 5 out of 5 stars

Right part

Right part, right on time. Thank you!

May 25, 2026
TRC Electronics logo

Reply from TRC Electronics

Thank you, Joshua! We’re glad the correct part arrived right when you needed it. We appreciate you choosing TRC Electronics and thank you for your support!

Rated 5 out of 5 stars
TRC Electronics logo

Reply from TRC Electronics

Thank you for your feedback! We’re glad to hear the battery is working great and meeting your needs. We appreciate you choosing TRC Electronics and look forward to serving you again in the future!

Rated 5 out of 5 stars

Part was exactly what we needed

Part was exactly what we needed. Shipped quick

May 18, 2026
TRC Electronics logo

Reply from TRC Electronics

Thank you, David! We’re glad the part was exactly what you needed and that it arrived quickly. We appreciate you choosing TRC Electronics and look forward to helping with your future orders.

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