VELTUFF® Real Workwear Reviews 

427
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality and durability of the products, finding them excellent for workwear and general use. Many also appreciate the ease of ordering and the prompt delivery service, with some receiving their items quickly and on time. However, some customers also noted significant issues with product sizing, reporting that garments were often too small or inconsistent with standard measurements. Additionally, several people experienced problems with delivery, including delays, lost parcels, or receiving incorrect items. A strong concern for many is the return policy, with reviewers mentioning having to pay for returns and difficulties getting refunds for faulty products.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many reporting significant issues. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, praising items like workwear, jackets, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers experiencing quick and... See more

Order

Clients share ambiguous opinions on order experiences, with some praising the ease of ordering and quick... See more

Return policy

Reviewers highlight negative aspects of the return policy, primarily the requirement to pay for returns, even... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered 3 things but only 2 arrived.. my emails said all 3 things had arrived and are ready to collect. I emailed and was told the 3rd item is pending dispatch but wasn't given a reason why this was... See more

Rated 2 out of 5 stars

First order for sweatshirts ok, quality good for general use. Second order also for sweatshirts (but another colour and size) not good at all. Sent sweatshirts of the desired size and colour but... See more

Rated 5 out of 5 stars

A great all round service. Delivered within 3 days of ordering. The quality of the winter work coat is exceptional .Already used in heavy rain and kept me dry throughout the night shift. Will use the... See more

Rated 5 out of 5 stars

Just opened my order right now and tired on the clothing. I ordered the Comfort Profile Cargo Trousers which fit okay, I got the regular size instead of the short size which was a bit too long for m... See more


Company details

  1. Safety and Work Wear Store
  2. Embroidery Service
  3. Men's Clothing Store
  4. Protective Clothing Supplier
  5. Shoe Store
  6. Work Clothes Store

Written by the company

For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.


Contact info

3.1

Average

TrustScore 3 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(427)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

quaility items BUT !

CON'S
Ordered seven polo shirts and 3 jackets . Delivery was supposed to be by DHL and when tracking parcel it showed out for delivery and returned to depot . Checked again next day and showing as still in DHL warehouse .Drove the five miles to DHL to see whats going on and turned out Velstuff had put my name as delivery address .
Contacted velstuff who part refunded £6.95 as I had to go and collect.

PRO'S
Quaility of the items is very good and embroidery is spot on would order again but they need to sort out their admin !!

PRO's

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

I can’t really review the shoes as I…

I can’t really review the shoes as I still haven’t received them yet DHL has failed two day in a row to deliver them. Really disappointed with your courier service. Can someone find out what is going on as i paid £7 for the delivery and still waiting for my order.I had to miss two days of my work to wait for the delivery window.

July 29, 2026
Unprompted review
Rated 1 out of 5 stars

Dont order from them

Dont order from them, please. It is a nightmare. Firstly be aware you have to pay for returns for any items firstly, even if they are nothing like they are listed. The sizing is absolutely awful, I brought a bulk order for a few people and all of the sizing for all of the garments was awful, even same size items some were too big some were to small and some items had massive long arms, there is no consistency to sizing, so then when you return them you have to pay for it. Also, they will just select what to refund you, I had them reject a refund as one item was not in a sealed packet when it was not sent in a sealed packet. Just be really mindful because it cost me alot of time and money to return stuff that was sized not for a normal human of that size abd be aware the sizes on their website are not correct, we even tried clothing that was sizes up from our normal in the order and they still were too small.

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Slow delivery / small sizing

Slow delivery, garment way too small. Requested refund - then had to pay to send back - still not had my money back. Won’t use again. Found a proper workwear supplier locally who are miles better than this shower. Rubbish.

July 7, 2026
Unprompted review
Rated 3 out of 5 stars

I buy Veltuff because I like the…

I buy Veltuff because I like the quality and durability I like these shorts but my only criticism is that the reflective fabric around the legs is not stretchy material, so they feel tighter around the legs than the rest of the garment

June 23, 2026
Rated 1 out of 5 stars

Veltuff

This company, I'm sure, intends to be professional but you are only as good as your weakest link! In this case, and usually when dealing with Veltuff, the delivery company Evri have let me down and failed to deliver on time with another feeble excuse. I will shop elsewhere in future with some one who used a professional delivery company!

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a jacket and had to wait 6…

I ordered a jacket and had to wait 6 days for delivery, which was already frustrating.
When the parcel finally arrived, the company sent me the wrong jacket.
I immediately contacted customer service and requested a return, but I have still not received any useful information or updates about my return request. The lack of communication has made the situation even more frustrating.
I expected better service and a quicker resolution. Sending the wrong item is one thing, but leaving customers without updates is unacceptable.
I would not recommend this company based on my experience.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

Wow orderd the hybrid trousers size 30…

Wow orderd the hybrid trousers size 30 ,,arrived today opened the parcel to a pair of pants with dust dirt on the legs,
No tags on them thought try them on omg who ever is sizing these trousers they wouldn't fit a kid ,,skin tight not even stretchy even if I orderd two sizes up dont think they would fit , ime in shock ,,look for a return you have pay to return them wow ,let's just say ile give them to the charity shop ,lesson learned never again purchase from here sizing is so misleading and miles off from there sizing chart worst workpants ive ever tryed stick to what I know mascot workpants

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great item at a good price.

Great item at a good price.
I was dubious about ordering from this company after I’d seen mixed reviews. However, they had the item I wanted so gave them a try and I’m glad I did.
My jacket arrived after a few days and I’m impressed with the quality and fit. Would definitely order from them again.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

One of the best companies I’ve ordered…

One of the best companies I’ve ordered from regarding communication and customer service. Products were excellent and delivered personally on time as we had a tight deadline.
Would highly recommend.
Thank you to the Northampton staff.

April 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look