So grateful to have Isaac Chambers as my Private Client Manager, he 100% understands where I am in this market and what casks will interest me. Isaac always comes with well founded and rounded advi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a fantastic company for all your whiskey needs, especially Isaac. He is a very wise person who knows a lot about the market and really does do his best to help with what ever you need, he has... See more
Company replied
I never thought I can invest in whisky however, having spoken to Isaac Chambers couple of times I got my first barrel. I was impressed by his knowledge and expertise, most importantly I felt he is sin... See more
Company replied
Your team members are knowledgeable about your product industry, markets and trends. They take the time to discuss personal goals, interests and concerns and help us choose the investments that best... See more
Company details
Written by the company
Decant Index, formerly Whisky Partners, is a UK-based whisky and rum cask investment marketplace operated by Decant Group Ltd. Active since 2020 and based at 105 Piccadilly, London, it helps members buy, hold and sell casks stored in HMRC-bonded warehouses, with portfolio management and asset-protection insurance.
Contact info
105 Piccadilly, Mayfair, W1J 7NJ, London, United Kingdom
- 0330 818 8559
- members@decantindex.com
- decantindex.com
4.8
Excellent
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent Service
June 29, 2026
A Trusted Company for investment in both rum and whisky
I invested in both rum and whisky with Decant Index and have found their approach very professional, and educational. Having recently requested to sell one of my barrels I was offered a fair price and was paid within the agreed period. My contact throughout the last 3 years has been Matt Hudson, who I have found to be readily available to discuss my investment and extremely polite.
July 2, 2026
Unprompted review
Working with Nathan.
Working with Nathan.. he is absolutely the best.
He is very knowledgeable and not pushy. Goes over everything with you and gives his input if you were to ask.
June 29, 2026
Simple and straightforward process
Simple and straightforward process. Hopefully decent tax free returns in future.
June 29, 2026
Buying = great service
Buying = great service
Selling = you ain’t selling any time soon.
June 1, 2026
Unprompted review
No real push from Sales personnel
No real push from Sales personnel. If you show an interest in something you like then they will go all out to assist you on your journey. The Company deals in excellent stock of varying value to suit your pocket needs. The app is fantastic which educates you on all of their stock and also what rare barrels become available prior to the general public offering.
June 5, 2026
Effortless purchase
From reading the review on my latest purchase to actually purchasing it was effortless due to the fantastic staff you have working for you a special shout out to Daniel Blunden.
June 4, 2026
Fantastic all round.
The level of knowledge of the sales exec, the feedback and the ease of purchase.
June 3, 2026
Had a great tour of the warehouse and…
Had a great tour of the warehouse and learned a lot .
June 10, 2026
Excellent service
Excellent service, as per usual.
Superb product.
From start to finish, it's what legends are made of.
June 2, 2026
Excellent detailed service
June 8, 2026
A Great Approach to Investment. After 3+ years of investment with this…
After 3+ years of investment with this organisation I can only say that it has been an excellent experience, and one which is improving with progressive improvements in their technology, whilst not detracting from their personal approach and advice.
Their Private Client Manager is a great way to keep up to date and their regular contact is always welcome.
June 8, 2026
Unprompted review
I think this is a great company.
I think this is a great company! They look after you and offer some really good deals. Also I get very well looked after by Joe Gibson who i went up to the Auchentoshan distillery with over a year ago and had a great time. 🥃 I have several Casks from different distilleries and would highly recommend an investment with this company. Cheers!! 🥂
June 10, 2026
Unprompted review
Great customer service
June 2, 2026
Very proffesional Top notchand precise in what…
Very proffesional and precise in what they say and do with instant emails, phone conversations and information.
June 3, 2026
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