YESSS Electrical Reviews 

1,105
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with orders and inquiries. Many people highlight the efficient service, finding products easily and appreciating the reliable, prompt delivery of items. The ordering process is often described as straightforward, with a good selection of products available. However, some customers also noted issues with delivery, including items not being received or significant delays. Reviewers mentioned waiting longer than expected for orders, sometimes due to parts availability or problems with courier communication and tracking.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt delivery... See more

Product

Customers generally report positive experiences with the products, often highlighting their quality and... See more

Order

Users describe positive interactions with order, highlighting the ease of online ordering and the... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick, efficient, and smooth... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

I intially gave YESSS a poor review due to no delivery. Realised soon after it was their courier that was letting them down. Marie at the Normanton branch went out of her way to resolve this and arran... See more

Company replied

Rated 5 out of 5 stars

I recently opened an account with YESSS, Electrical and also ordered a HIKMICRO carrying pouch.Ihave to say having trawled the Internet for this item ,without much success I found YESSS, How very pl... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,105)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very kind and helpful smiley staff

Very kind and helpful smiley staff. Had a problem with part of order and they went above and beyond to rectify it which I find is becoming rare these days.

July 13, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Nottingham branch, Pete!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great information, excellent product.

July 15, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Steve!

Rated 1 out of 5 stars

yess said there were 10 in stock in birmingham and i ordered on the Yess

yess said there were 10 in stock in Birmingham and i ordered on the Yess website but hey linked me to the birkenhead branch because it is the closest to me delivery address and birkenhead branch are stating there are none in stock and i am still waiting for delivery 11 days after ordering even though they state 1-2 days delivery and the yes website states "10 in stock available for delivery"
A representative from birkenhead stated "The delivery information would be correct if we had the items in stock to deliver.
But as we have had to source these from the supplier, the delivery has taken longer unfortunately."
and
"To clarify the stock query again: the website shows total stock across the Yesss group, not stock held at each individual branch. Birkenhead had none in stock, which is why this had to be ordered in from our supplier, MK."
This is all a scam and mis advertising

July 21, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review.

We're sorry to hear about the delay and understand the frustration this has caused. This isn't the standard of service we aim to deliver, and we'll be following this up with the branch directly.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Good!

Good seller, fast delivery, order exactly as described

July 14, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback, Sean!

Rated 2 out of 5 stars

4 days to source a bag of crimps

4 days to source a bag of crimps, store staff who are clueless and/or rude. The woman in the Newport IOW branch has just been bloody rude my wife, awful experience.

July 19, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Outstanding service

From the initial call to ask for advice down to the prompt delivery, the service was outstanding. I would not hesitate in recommending them to DIY and professionals.

July 9, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, Andy!

Rated 5 out of 5 stars

Excellent service!

Direct email to people at the branch who respond with custom quotes. Ordered online for cut to length cable not available at many places. Another email from branch to say when it will be available and a call from branch when it arrived (ordered to collect from branch). Couldn’t ask for more.

July 10, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Harlow branch, Pete!

Rated 5 out of 5 stars

Aberdeen

excellent service, always helpful

July 7, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Aberdeen branch!

Rated 5 out of 5 stars

Spot on

Had exactly what I wanted and service and delivery very prompt.

July 6, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback!

Rated 5 out of 5 stars

Very smooth process

Very smooth process, both online and in store.

July 4, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Winchester branch, Peter!

Rated 1 out of 5 stars

Company employs poor drivers

At Birdlip on the A417 one of their drivers almost forced us off the road, van reg number FJ 73 RUW
I wouldn't trust a company that employs such poor and ill bannered drivers.

July 8, 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

We're sorry to hear about your experience with one of our drivers. Please could you email enquiries@yesss.co.uk with your contact details, and a member of the team will be in touch.

Please accept our sincere apologies.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Easy to order and next day delivery

Easy to order and next day delivery, what more can you ask for, also good range of product.

June 26, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, Stuart!

Rated 5 out of 5 stars

Brilliant company to deal with

Straight forward transaction, great price, fast delivery, heater is as described, extremely happy, will definitely use yess electrical again for future purchases.

June 29, 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback!

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