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Company details

  1. Telecommunications Service Provider

Written by the company

Outdated, unreliable and badly supported phone systems cost businesses time and money. With a hosted phone system from Zen Systems, that's custom-built for your business on our ultra-resilient cloud platform, your company will save money, and your people will have the time and tools they need to succeed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
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Rated 5 out of 5 stars

I have run a small business in…

I have run a small business in Oxfordshire for over 30 years.
In this time I have used a few Telecoms providers from BT to another well known VOIP provider with mixed results on service, performance, customer service and price. I have been with Zen Systems for a month now and compared to anyone else I have previously used they are like a breath of fresh air!
James, Dean and the team have been great getting this excellent 'feature rich' system up and running and I would highly recommend them to anyone thinking of changing and worrying about the hassle it's worth it!

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Brooks Mayfield Accountants

We had problems with BT and were recommended to Zen Systems for our digital phone upgrade. James and his team have helped us implement 3CX and we are very pleased with the new system. It is very user-friendly - which we need! Their customer support is very helpful and resolve any issues quickly. We would highly recommend Zen Systems to any business. Thanks guys

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable 3CX service provider

As a 3CX customer with a different service provider we were previously encountering very slow response times to issues raised, and an inability to correctly handle them when there were finally responded to.

This experience prompted me to switch to Zen Systems who demonstrated very clearly their expertise with 3CX. James Howard-Dobson and his team were extremely helpful in migrating us from our previous provider, responding with grace to challenges encountered along the way. I'm pleased to report that our service is now running very smoothly.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

We moved from BT to Zen Systems for our…

We moved from BT to Zen Systems for our Telecoms and it's been fantastic. They helped us implement 3CX. The call quality is excellent and the system is incredibly user-friendly. Their customer support is always prompt and helpful, ensuring any issues are resolved quickly.Highly recommend Zen Systems for any business looking for a reliable telecom solution!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great team and support!

We have trusted Zen with our IT support for the last 8 years and have always found the team to be very willing and able to support on all our IT and telecom needs. We have had a number of office moves, system upgrades and rather challenging internal database integration issues, all worked through by the Zen team. Particular thanks to Dean, always happy to help and calm in a crisis. A superstar!

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

A Fantastic Service Provider

We’ve been using Zen Systems now for over 4 years and honestly can’t fault the service we’ve received. Their staff are knowledgeable and a pleasure to work with. They make reliable and insightful recommendations to help us improve our operational efficiency and it’s been money well spent.

January 20, 2022
Unprompted review

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