01TravelTest Reviews 

156
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This company is an absolute scam, never sends you a test kit and doesn't reply to any of your emails, and doesn't answer your phone calls. Their scam is to take your money off your credit card and wai... See more

Rated 5 out of 5 stars

I have used NL clinic multiple times for all my PCR testing for travelling abroad. During the pandemic i still had to travel for work and NL clinic assisted me and also scheduled me in last minute to... See more

Rated 4 out of 5 stars

Update:we are changing our review to 4 stars, as we finally received the codes - however we could have done without the last minute stress. Hopefully you will look into making the service sleeker... See more

Rated 5 out of 5 stars

Booked my fit to fly test with nlclinic was very pleased with there service from start to finish. Starting from the general enquiry question I had on the fone with them before i booked even to... See more

Company details

  1. Medical Center

Written by the company

The All-in-One Covid-19 Test Company. Despatched and Returned directly to our Laboratory. All testing in-house focusing with quick testing on time.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

156 reviews

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No recent history of asking for reviews

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2.6

All reviews

(156)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

We did not received the day 2Covid test…

We did not received the day 2Covid test kits on time. Nobody answers telephones.

October 20, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Dear Mr Sak. Please could you get in contact to info@01traveltest.com and we would be more than happy to resolve your issue.

Rated 5 out of 5 stars

Needed a day 2 test for my business…

Needed a day 2 test for my business travels and I was so surprised with the excellent service and that was provided to me. Thank you for being great providers!

October 20, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Thank you Jeremy.

Rated 1 out of 5 stars

Why are the advertised 2 day arrival…

Why are the advertised 2 day arrival test at 19.99 not in stock but the higher priced rapid test in stock. if its not available it should not be advertised. Misleading and inaccurate.

October 19, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Hi Kevin. I can assure you we do sell lots of our standard priced kits every day, however they do sell out very quickly. We have to control the amount of stock of these kits so we can ensure our customers all receive a good service and make sure our laboratory does not get overrun.

Please could you reconsider this review, we do not think 1 star is fair.

Rated 3 out of 5 stars

It was late and I received two

It was late and i couldn’t contact the company nor track my package simce the tracking system didn’t seem to accept my reference number. It arrived today but I received two tests instead of one. I only ordered one. The day 2 test.
Update: I have received another one today. So I ordered one and got three.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great service :)

Great service! Spoke to someone on the phone who was really helpful and explained everything clearly. I will definitely be using this service again.

October 13, 2021
Unprompted review
Rated 1 out of 5 stars

01traveltest - seems to be a SCAM!

Before leaving Brussels by Eurostar on October 11, 2021, I have purchased the 2nd Day Test Plan #RKCHT2015701-2.

I am scheduled to fly tomorrow afternoon. Waiting in my Hotel since morning for arrival of the Kit. It's 1343 hrs local time, still No Text, No Call and No Kit! Moreover, the website doesn't have a Telephone number!

Now it seems to be a SCAM to me!

October 13, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Good Afternoon Syed.

We do apologise for the inconvenience caused. We can see on this occasion the shipping First line of your address didn't get manifested causing your shipment to be delayed.

We take full responsibility for your test not being delivered and will refund your payment Immediately.

Thank you for choosing 01TravelTest and we will ensure this doesn't happen in future.

Thank you.

Rated 5 out of 5 stars

Haven’t received my PCR..

I have received it thanks 🙏

October 13, 2021
Unprompted review
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Reply from 01TravelTest

Good Afternoon Loukas ,

Thank you for the 5star , I'm so happy we could resolve your situation.

I can see your kit has been delivered today, And was dispatched on the 12th.

We are Government testing provider and we don't scam anyone that purchases a test through us. Please see our reviews.

Thank you Jason

Rated 1 out of 5 stars

Tests impossible to get

13/10/21: Gov.uk search results and webpage mention tests from 19.99£ but these have been out of stock for ages! I have been refreshing every hour the whole night from midnight to 8 AM since it advertises new £19.99 day 2 tests released every day at 8 AM. Not even for a split second did the "Out of stock" button turn back to "Buy", same for the 24,99£ day 2 and 8 package. Very disappointed, I feel like I've wasted my time.

14/10/21 EDIT: It is now 8:05. Have tried again and again this morning, at 6, 7 and 8 AM. Have these low-cost tests been out of stock for 2 days then? Saying you sold some yesterday seems strange seeing how the "Out of stock" status hasn't moved in 36h. Even for limited number concert tickets I haven't had this much trouble.

October 13, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Hello Julie,
Yesterday we sold around 30-40 of these tests at the price of £19.99. Unfortunately once they are out of stock, they are out of stock for the rest of the day. I do apologise that you have not been able to get this offer but they are very limited!
We hope you have a wonderful day and are able to grab these limited test!

Rated 5 out of 5 stars

I have used NL clinic multiple times…

I have used NL clinic multiple times for all my PCR testing for travelling abroad. During the pandemic i still had to travel for work and NL clinic assisted me and also scheduled me in last minute to accommodate my plans. I will continue to use them and highly recommend them to everyone both for PCR's to leave the UK. Anti-gen kits for returning and also Day 2,5 and 8 tests. Many thanks to the team at NL!

October 12, 2021
Unprompted review
Rated 4 out of 5 stars

I booked a Day 2 test and did not…

REVIEW SCORE ADJUSTED

I booked a Day 2 test and the passenger locator form did not accept the code at first. I was thoroughly annoyed and posted a negative review here, to which I got a quick reply and it got sorted quickly afterwards, hence the adjusted rating.

October 12, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Hi Kim

If you email our customer support team or provide me with your order number I can look into this for you and provide you with your code.

Email info@01traveltest.com

Rated 5 out of 5 stars

Booked my fit to fly test with nlclinic…

Booked my fit to fly test with nlclinic was very pleased with there service from start to finish.

Starting from the general enquiry question I had on the fone with them before i booked even to my test day was very impressed with the way i was treated from moment i walked in to the clinic.

Staff was very friendly and helpful Made me feel very comfortable before having my test done. Received my results a few hours later as stated.

Overall grate experience 6 stars not 5 many thanks again Mr ozan :)

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

I struggled to find a good company with…

I struggled to find a good company with a clear website to ensure me I would receive a good service. I went ahead with these guys and I was glad I did. Quick response, confirmation emails, clear instructions and competitive prices. I have used them on two separate occasions and now i do recommend to friends and family. On my second visit they fitted me in on short notice when I visited one of their clinics in north London and had a pleasant and friendly experience. I would say I had a great overall experience with this company.

October 11, 2021
Unprompted review
Rated 1 out of 5 stars

False advertising and uncontactable

Advertises new £19.99 day 2 tests released every day at 8am - I was there waiting and refreshing the page and none appeared. Fake advertising to appear higher in the gov.uk search results.

October 11, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Good Afternoon Libby.

I apologise for this but we do offer the test's at 8.00am , they do sell out extremely quick , as a gesture of good will we would be happy to provide you with a kit at the above cost plus the postage cost. This is total £24.99.
If you could kindly email info@01traveltest.com with your details I will have one of my representatives create you a booking I.D and dispatch your kit. Option 2 is to order a day 2 kit at normal price and i will refund the difference.

Thank you

Rated 1 out of 5 stars

Just as all the other test providers

Just as all the other test providers, they quote a price on the gov website and a completely different price on their website. The government is complicit in allowing this farce to continue.

October 9, 2021
Unprompted review
01TravelTest logo

Reply from 01TravelTest

Good Evening Alex ,

We offer the test for £3.99 for pre booked appointments , We have calendar system for bookings allowing for 5 per day. We have sold over 1000 tests at £3.99 and booked until January.

As a good will gesture and one off we can offer you the test at this rate and squeeze you into our Camden clinic. If you could kindly email info@01traveltest.com with your details I will have one of my representatives create you a booking I.D.

Thank you

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