1001ersatzteile Reviews 1,687

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Appliance Store

Information provided by various external sources

1001Ersatzteile ist eine Seite, die zu der Unternehmensgruppe Spareka, dem Marktführer für Ersatzteile und Garagentorsender im Internet mit mehr als 200 000 Kunden in Europa, gehört. Wählen Sie 1001Ersatzteile und wir garantieren für eine sichere Zahlungsabwicklung durch unsere Partnerbank BNP Paribas. Sie können auch per PayPal oder Banküberweisung zahlen. Wählen Sie 1001Ersatzteile und profitieren Sie von unserer riesigen Auswahl aus über 10 Millionen Ersatzteilen für Elektrogeräte, lieferbar innerhalb von 72h.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Goods never received, it took 4 months to get reimbursed

I first posted a review saying that it is a complete scam, but after that and threatening the company to pursue legal action, I finally got reimbursed.

I ordered in May, got a confirmation email but never received the goods. I tried several times to ask for reimbursement, but nothing happened execpt receiving a vague aknoledgement of receipt. I tried to call the hotline indicated on the website but it indicates that the number doesn't exist. as said above, only after pushing the company, I got reimbursed (and even that took weeks...).

May 16, 2023
Unprompted review
Rated 2 out of 5 stars

The item arrived perfectly fine however…

The item arrived perfectly fine however I needed to return it as it was unfortunately the wrong one. When going through the return options I could return and pay the shipping myself for a refund to the payment method or return with a pre-paid shipping label for account credit only. I wanted the proper refund but when selecting this option the company never provided the details to be able to complete the return.

February 19, 2022
Show reviews in all languages. (1,687 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look