10 Federal Reviews 

Typical storage unit BS... make it EXTREMELY difficult to pay and then threaten and lock your stuff when you are hours late.

This particular company does not allow payment via cash, check, mailed, etc. Only credit card autopay.

But the facility is clean, dry, and well lit. i just hope the security is enough (seems like gate is left wide open... very often). Hopefully the cameras work.

Horrible system for managing autopay! We will be moving out of the facility ASAP!

BEWARE!!!! This storage unit company will charge you for the damage done to your storage unit when CRIMINALS break into it and steal everything you own. They have no office, no one to complain to, unless you wait 45 minutes on the phone and even then, they’re absolutely indifferent to their own lack of security or the consequences it has on their customers. How low can you be?! Charging a person $762 for damage when they lost everything in the unit! Especially when 14 other units were broken into! I can’t wait to see their reviews of your greedy crap company!

Ammy was such a delight to work with and has an adorable and upbeat personality! She knew the answers to all of our questions and got us signed up for the storage units we need. Simple dimple steps to complete and it was painless! Thank you Ammy for your excellent customer service skills and knowledge of the product you're selling! Keep up the great work!

Pretty good experience. Only trouble I had was with the touch screen. The curser was off about an inch. I had to do a lot of retyping in order to hit the right keys adding a good 15/20 minutes to my set up time.

Moving cross country is always very stressful but 10 Federal made the storage process so easy. Hi did it all on line showed up and everything was exactly as they said. Thank you.

My code didn't work. Was stuck with my moving truck and helpers. No call back. Had to pay moving truck for another day, because customer service wasn't available till the next day. Also had to pay for storage one additional day because I couldn't access it the day I moved.

Great service, easy process definately the future of no contact storage.

Rented this unit because they advertise a military discount, but when you complete the process it doesn't give you the discount.

Very impressive. Everything is as advertised. Good communication.

I reserved my unit remotely anticipating putting item in the unit when I came into town on the weekend. When I arrived at the site, there were three other customers waiting. The keypad wasn’t working and the kiosk was unresponsive. On of the waiters said he had been trying to get in for three days. This is an unacceptable service level. I have cancelled my rental and won’t be back.

Although this was a new experience where the facility is unmanned, I was still able to get what I needed. The live reps over the phone were awesome at getting the job done and being sure I had what I needed. The were polite and patient. And when I encountered a problem with the unit they stayed on the line until resolved. Sure better experience from the last place I had. I’d recommend 10 Federal to anyone any day.
Thanks 10Federal.

Called around. Found best rate here. Handled everything online. Self service was confident fast and solved my storage issues immediately. Found uphill entrance after circling around several times.

Everything was good just phone reception was bad need better phone system

Easy process. Online process has some bugs as it relates to not having vehicle storage. Will not let you complete online check in without filling out the for on vehicle make model year and vin. I just put in bogus information of multiple 1’s and it accepted it and let me complete application and move in.

Easy, available and efficient

Excellent service, great rates and fantastic facility! I have no worries about leaving my belongings in Admiral’s care.

Got a 30 day notice to get RV out since they decided to build storage units on RV sites. Now several renters are scrambling because of the short notice. Bad business practice.

I forget to mention how our RV's paint was ruined when 10Federal decided to paint the storage units and put plastic over the RV with painter's tape, which didn't fully come off and when it did, left glue marks and striped the decals. We were never notified that they were going to do this - just came by and saw the RV covered - no explanation.