111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics Reviews 776

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being warm, welcoming, and highly knowledgeable, with many highlighting their professionalism and genuine care. The service is frequently described as impeccable, with people appreciating the thorough consultations, clear explanations, and effective treatments that often yield impressive results. The overall user experience is noted as excellent, making customers feel comfortable and at ease from the moment they arrive. However, some customers also noted issues with customer service, particularly concerning communication and resolution of side effects. A few individuals reported dissatisfaction with how their concerns were addressed, mentioning instances of dismissiveness or a lack of apology regarding unexpected outcomes from treatments.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the friendly,... See more

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise specific products... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report positive experiences,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experiences... See more

Based on these reviews

Rated 5 out of 5 stars

The staff are warm and welcoming. They really deliver above and beyond what’s expected. Lourdes helped me greatly before my treatment even started. Sofia has always been patient and informative. Her... See more

Company replied

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world! His professionalism and his staff are top notch! His non- invasive treatments are the latest in technology and I love the Po... See more

Company replied

Rated 5 out of 5 stars

Simply impeccable service and treatments. From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level. Wait until you meet... See more

Company replied

Rated 5 out of 5 stars

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experi... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Facial Spa
  3. Laser Hair Removal Service
  4. Plastic Surgeon
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

111 Harley St., a centre of aesthetic excellence within London’s premiere medical district. Founded by globally-renowned Plastic Surgeon, Dr Yannis Alexandrides MD FACS, 111 Harley St. fuses medical expertise, innovative technologies and advanced procedures for lasting, life-changing enhancements. Our ethos is to achieve your goals using the most innovative and advanced methods possible, facilitated through the bespoke, comprehensive programs we create for each patient. Whether you want to rejuvenate, refresh or preserve your appearance, our highly qualified team are on-hand to deliver an experience that is easy, enjoyable – and most importantly – efficacious. Our most in demand non-surgical treatments include Botox and Dermal Fillers, to smooth out and fill in lines and wrinkles, whilst Lip Filler remains our most popular method to create fuller, plumper lips. 111 Harley St. is one of the few clinics to offer Thermage FLX, the latest advancement for targeted skin tightening on the face, neck and body. From a surgical standpoint, we are renowned for giving our patients natural-looking results and transformations with our innovative Facelifts, Rhinoplasty and Breast Enlargement procedures and our minimally invasive VASER Liposuction. This is in partly due to our exceptional pre and post-surgical protocols to help accelerate healing and recovery. Our clinics are located in the prestigious Harley Street Medical Area located near London's Regent's Park with clinics on both Harley Street and Devonshire Place. We proudly combine technologically advanced surgical and non-surgical procedures and treatments to achieve the very best results for our patients. Established in 2001 by Dr Yannis Alexandrides (an American & European board certified facial plastic reconstructive surgeon) who founded the practice based on the following principle that; physicians meet the highest level of medical standards and patients receive exceptional medical expertise. Dr Yannis is also the founder of surgically inspired skincare brand, 111SKIN and the innovative 111CRYO/HEAT. We aim to treat patients holistically, taking care to understand their lifestyle, goals and concerns. Our mission is to achieve the best possible results, protecting patient safety and ensuring a quick recovery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

776 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Dr Ivy is amazing. She is extremely knowledgeable and the results after her treatments are magical. Both my mother and I had treatments with her and we couldn’t be happier. And she is such a nice, lovely and genuine person as well. + all the staff are very nice and welcoming.
Highly recommended.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

111 Skin review Anna

I saw Anna today and she was really insightful to what my skins problem areas were. Anna also let me know what the best products to use are to target pigmentation and redness. The technology used to show the skins problem areas is so interesting to look at. I’d really recommend people go for this kind of consultation to understand their skin better and target the areas in most urgent need of care. I’m going to try the vitamin C which I’m buying today and then in the future I’m going to book a peel with Anna.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

This was a top professional experience, all my questions was answered and most importantly for me, no hard selling!

March 3, 2026
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review, we're so pleased to hear of your positive experience. Our aim is to always ensure our patients are educated and able to make informed decisions about their treatments. We hope to welcome you back to the clinic again very soon.

Rated 5 out of 5 stars

Professional service

Professional service, Claudia was very knowledgeable too.

February 6, 2026
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us a review. We hope to see you at 111 Harley St. soon for your next appointment.

Rated 5 out of 5 stars

I had a consultation with Anna in…

I had a consultation with Anna in January. She was fantastic and very knowledgeable. I can't wait to start my treatments.

January 30, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking time to leave us your review, we look forward to seeing you for your treatments.

Rated 5 out of 5 stars

Had my first injectable experience

Had my first injectable experience, Dr Ivy went over and beyond for me, I absolutely love my results from 111glass skin treatment!

January 16, 2026
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking time to leave this review following your treatment with Dr Ivy, Oluchi. We hope to welcome you back to the clinic soon.

Rated 5 out of 5 stars

Just had the best facials with Jamy at…

Just had the best facials with Jamy at 111Skin. Beautiful clinic, great treatment and friendly staff. Left feeling informed and refreshed.

January 20, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave a review for Jamy following your facial. Look forward to welcoming you back to 111 Harley St. soon.

Rated 5 out of 5 stars

Regenerative Facial

I paid my first visit to Harley Street for a regenerative facial and was extremely impressed. The therapist was very thorough, and the whole experience was incredibly relaxing. My skin looks great, and I’m looking forward to my next visit.

January 10, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us a review Jess. We hope to see you at the clinic again soon.

Rated 5 out of 5 stars

Would never go anywhere else I love…

Would never go anywhere else I love Yannis

January 7, 2026
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your five star review Perdita - it's wonderful to hear this kind of feedback from our patients. We look forward to seeing you again soon, as always.

Rated 5 out of 5 stars

New UltraClear laser treatment

I had the new UltraClear laser treatment at the clinic and from the appointment booking to the aftercare I was really well looked after. The whole team were friendly, professional and informative, customising my treatment for my lifestyle and desired outcome - the treatment itself was relatively comfortable and just 4 days in and my skin has almost completely healed. I’m super happy with the results and would definitely recommend the 111 clinic!

January 6, 2026
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review Kate - wonderful to hear this positive feedback following your UltraClear treatment at 111 Harley St. and we're so happy you love your results. We hope to see you again very soon.

Rated 5 out of 5 stars

The Glow-Up My Skin Needed!

I had the UltraClear laser at 111 Harley Street and my experience was fantastic from start to finish. The clinic is in a beautiful location, and the whole team made me feel instantly comfortable, informed, and well looked after.

We began with a consultation and a high-tech skin analysis, which was really helpful to understand what was happening at different layers of my skin and what we should be targeting. Based on my goals of improving skin texture, fine lines, clogged pores, and overall skin quality, UltraClear was recommended as the best option.

After applying numbing cream and allowing time for it to fully set, we moved on to the treatment. The procedure itself was very quick, under 30 minutes, and Sofia was absolutely lovely. She made me feel calm and at ease throughout. The pain level was completely manageable, around a 3 out of 10 overall and maybe a 5 out of 10 in more sensitive areas.

My skin already feels tighter, and I am excited to see the results over the next few days and weeks. I was given clear aftercare guidance and felt very supported throughout the entire experience. I would highly recommend 111 Harley Street to anyone looking for a high-quality, non-surgical treatment to give their skin that extra boost.

January 8, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us this detailed review, Susy. Feedback like this is so important to prospective patients looking to make a decision about their own treatments. We're so pleased to hear your skin is already feeling tighter.

Rated 5 out of 5 stars

Very Impressed!

From the moment I stepped in the surgery I was made to feel very welcome. The team at 111 are exceptional and full of knowledge. Emma, Anna & Sophia made me feel very at ease as it was my first experience with this type of treatment. I went through a thorough consultation including advice for my skin and what aftercare needed to be followed through for best results. I’m a couple of days into my recovery and it’s going really well. I would highly recommend 111 to my clients, colleagues & friends.

January 5, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your five star review Andrew. We're so pleased to hear you were made so welcome and that you'd recommend 111 Harley St. We hope to see you again very soon.

Rated 5 out of 5 stars

Excellent service and advice

Had a 3rd skin peeling treatment with Sofia today — excellent service! My skin looks brighter already. She also gave me clear, helpful advice on my skin's progress and aftercare. Highly recommend! Will be back.

January 7, 2026
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review Sa. We're so happy to hear of the excellent service you received from our Aesthetician, Sofia. We look forward to welcoming you back to 111 Harley St. for your next treatment.

Rated 5 out of 5 stars

Had an amazing consultation with it…

Had an amazing consultation with it Anna today, the skin scanner was a real treat! Can’t wait for my ultra clear treatment

December 23, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us a review, the skin scanner is such a wonderful tool and allows us to select the treatments that will be most effective for your skin. We look forward to welcoming you back for your UltraClear treatment very soon.

Rated 5 out of 5 stars

Really great experience

Really great experience! I have 5 sessions of potenza and the improvement is obvious. I would recommend!

December 19, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking the time to leave us a review Lin. So pleased to hear you have had a great experience with your Potenza RF Microneedling treatments. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Simply impeccable service and…

Simply impeccable service and treatments.
From the moment you walk into 111 Harley Street you feel like you are in the right place and Dr Alexandridis is just on another level.
Wait until you meet him and you'll see why I am saying this. You will walk in understandably apprehensive and you will walk out with a smile on your face, male or female... trust me, It will be a beautiful smile.
Mauro Perucchetti

December 12, 2025
111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics logo

Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review Mauro. We're so happy to hear you had such a positive experience with Dr Yannis. We hope to see you again at 111 Harley St. soon.

Rated 5 out of 5 stars

Dr.Yannis Alexandridis is by far the…

Dr.Yannis Alexandridis is by far the best Plastic surgeon in the world!
His professionalism and his staff are top notch!
His non- invasive treatments are the latest in technology and I love the Potenza exosomes treatment👌
Plus Yannis has a beautiful Zen aura and so easy to talk to. Thank you Yannis, Lorena & Mauro Perucchetti

December 12, 2025
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your wonderful review Lorena and Mauro. We're so pleased you loved Poteza with Exosomes. We look forward to welcoming you back to the clinic.

Rated 5 out of 5 stars

I had my first Dermapen session with…

I had my first Dermapen session with Sofia today. She was very kind, professional and knowledgeable and made me feel very comfortable. Would 100% recommend :)

November 19, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for your review following your treatment with our Aesthetician, Sofia. We're so pleased to hear you'd recommend us.

Rated 5 out of 5 stars

It was the best procedure for me

It was the best procedure for me. I am so happy with the results!

November 6, 2025
Unprompted review
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Reply from 111 Harley St. - Dr Yannis Plastic Surgery & Aesthetics

Thank you for taking time to share this review. We're pleased to hear the recommended procedure was the best choice for you. Hope to welcome you back to 111 Harley St. very soon.

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