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Rated 5 out of 5 stars

We had the unfortune that the gas valve emissions of our Worcester boiler were diagnosed too high and the boiler had to be replaced: The question of a valve repair was answered by two renowned Edi... See more

Rated 5 out of 5 stars

We were so impressed by Matt (Channing) from FixMyBoiler. Our gas was turned off after a leak leaving us with no hot water, heating or oven, so we were pretty desperate and really grateful that Matt... See more

Rated 4 out of 5 stars

Recently replaced my old boiler as it was on its last legs. Both guys were arrived early enough to carry & got on with the work, Installed my new boiler with little disruption. Even with though the... See more

Rated 5 out of 5 stars

-Installed new boiler in bathroom. -ADEY Filter and System clean. -EPH Remote Programmable room thermostat installed -Cleared all rubbish. -Removed current boilers and flue that passed through... See more

Company details

  1. Gas Engineer

Information provided by various external sources

123 Heat was created with the sole intention to provide a quick and easy process to replace and upgrade your current boiler with minimum hassle. We aim to fit your new boiler the next working day or on a date that suits you best.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Very grateful for all your help!

Very grateful for all your help! We had a new boiler installed on the 29th December. Helpful, straight forward, I used the 0% finance option which was also a brilliant deal as I only had to pay a 10% deposit. Engineers arrived on time, completed the work in roughly 4 hours, talked us through the new system before they left to help us understand the new thermostat. Thank you very much!

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

Just had my new boiler installed. Changed a few rad valves aswell. Arrived on time, very polite, well mannered and professional. Got the job done efficiently with no problems. I would highly recommend. Absolute 5 Star service !!!

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Had a new boiler installed on Friday

Had a new boiler installed on Friday. Contacted the company on Wednesday and everything was organised quickly. Engineer arrive at 8am Friday morning, installed a Viessmann boiler which the company recommended as a middle of the range (price and reliable). Very happy with the service, I will recommend to family and friends!

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - I have around 30 properties and have been using 123 Heating for some time. James and his team offer a fantastic service. i could not be happier.
A touch of class!!!

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

123heat replaced my boiler after my one become to expensive to repair. Come with a 7 year warranty installed next day and was able to spread the cost. Couldn’t fault them. Excellent service

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer

My boiler kept dropping pressure James came round and resolved the problem straight away. Very happy with his work he is a friendly, reliable, professional guy. Will definitely use again and would recommend to anyone.

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely Team

Lovely Team! Extremely happy with the service, 5 stars from me. I spoke to a lady called Becky on Monday and had my new boiler installed by an engineer of Tuesday. They done exactly as they said they were going to. I was sent a quote within 30 minutes which I checked and accepted, I had to pay a £500 deposit. The boiler was installed the following day and then I called to pay the remaining balance over the phone. Very happy with the service, easy and straight forward.

The only thing I will say is that I didn't realise I could have paid the remaining balance over 12 months, if this had been mentioned on the phone I probably would have opted for this finance plan.

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

Hot water issue

My boiler wasn't heating the water properly for about a week. It would go hot and cold constantly when ever I had a shower. Found 123 heat online and booked an appointment. I had a call from a engineer straight away to confirm my booking. The following day James the engine turned up on time as agreed and fixed the boiler within 45 minutes. Was very happy with the service and price. I would definitely use them again and recommend them to friends and family.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Just had a Worcester Bosch combi…

Just had a Worcester Bosch combi installed in my loft. The engineer was friendly, efficient and made a fantastic job of all the pipe work and he took all the rubbish away with him too.
I would highly recommend 123 Heat.

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. British Gas condemned my boiler and said it was beyond economical repair. I searched online and found 123 Heat. Website is easy to use and explains everything you need to know, I filled in the contact page after picking a boiler and I received a phone call within 5 minutes. Within half an hour I had a new boiler organised to be fitted the following day. Engineer arrived at 8am, polite, fitted the new boiler and cleared all rubbish. He also explained everything I needed to know about the boiler and controls before he left. I would highly recommend using this company.

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

New combi boiler and three radiators…

New combi boiler and three radiators fitted. High standard of work carried out, disposed of all rubbish and left the place clean and tidy.
Polite, courteous and professional throughout. Highly recommended.

June 19, 2020
Unprompted review

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