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123BigBags Reviews 

6,266
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Ordered 2 rubble chute bags, bags didn't last 1 hour before splitting, nothing particularly sharp going down the chute or anyoverloading. For £100 waste of time and money. Fast delivery is the... See more

Company replied

Rated 5 out of 5 stars

Wow! I have to say, EasyChute, what a solution! Great product! I used from 1st and 2nd floor. It made things very efficient, especially as there was only 2 people on site. Yes there are other products... See more

Company replied

Rated 5 out of 5 stars

Love these bags, we were purchasing on amazon through 123BigBags but unable to get them so we went direct, quick delivery and good price for the bags as the quality is superb. Our warehouse staff muc... See more

Rated 5 out of 5 stars

Excellent product, easy to use and assemble, great for difficult places to access. Used to get rid of rubble, heavy and large mason stones bricks. The product is robust and will last for future projec... See more

Company details

  1. Waste Management Service
  2. also in
  3. Construction and Maintenance Office
  4. Landscaping Supply Store
  5. Packaging Supply Store

Written by the company

123BigBags has been the trusted specialist in big bags and waste bags since 2015. As one of the first dedicated webshops in this market, we have built a strong reputation for reliability, speed, and quality. At 123BigBags, you can easily order big bags, asbestos bags, container liners, Easy Chutes, rubble bags, mineral wool bags, firewood bags, jute bags, and fully personalized big bags — all in one place. We help businesses and professionals dispose of waste quickly and recycle responsibly. Our customers include waste processors, contractors, roofers, and landscapers who rely on efficient solutions for construction and demolition waste. Whether you need single bags or full pallets of 300+ units, 123BigBags delivers exactly what you need. With distribution centers in the Netherlands and the United Kingdom, we guarantee fast and dependable shipping. Order before 3:00 PM and your order ships the same business day. With more than 6,000 positive reviews, 123BigBags is one of the most trusted suppliers online. And we stand behind our promise: if your bags don’t arrive on time, simply refuse the shipment and receive a 100% refund. Plus, with our 60-day return guarantee, 123BigBags is the most flexible bag specialist in Europe. Choose 123BigBags — Making it easy to create a cleaner world


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(6,266)

410 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The order was delivered to the wrong…

The order was delivered to the wrong location. We have not been able to recover it. I have e-mailed twice over the last 3 days asking what you will do to resolve this and have had no response

April 1, 2025
123BigBags logo

Reply from 123BigBags

Hi Damian,
Thank you for your feedback, and we're truly sorry for the inconvenience caused by the delivery issue.
Please be assured that we’re committed to resolving this for you as quickly as possible.
123Bigbags Team

Rated 5 out of 5 stars

Good product

Good product, wrong bag sent in human error to being with but thay were very helpful and sent the correct ones out promptly

March 11, 2025
Rated 5 out of 5 stars

Simple !

Simplicity is paramount for ongoing customer retention - I found ordering from 123BigBags fitted the bill entirely. Speedy delivery & superb products. Thanks

February 20, 2025
Rated 1 out of 5 stars

Order was delivered too late

Order was not delivered on the promised date.
Only expedited when I rang up
Product was too late for the intended project

February 25, 2025
123BigBags logo

Reply from 123BigBags

Thank you for your feedback. We apologize for the delay in your order. We understand the inconvenience this caused, especially with your project timeline. Your comments are appreciated, and we will work to improve our delivery process in the future.
123Bigbags Team

Rated 1 out of 5 stars

Never received items

Never received items, couldn’t contact dpd, or 123 bags , no phone number for either

January 30, 2025
123BigBags logo

Reply from 123BigBags

Hello Peter,
Thank you for your feedback. We understand your frustration and we apologize for the inconvenience. Our team will contact you to find a suitable solution.
The 123BigBags team

Rated 5 out of 5 stars

Great customer service

Through no fault of their own, DPD delivered our parcel to the wrong address. 123BigBags customer service was great and quickly responsive through email at dealing with our issue and sent out a new parcel, at what I believe must have been their expense straight away

January 21, 2025

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