123cards.com Reviews 1,514

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of cards, noting their innovative, beautiful, and often humorous designs. Many appreciate the ease of use, the ability to customize cards with personal messages, images, music, and effects, and the convenience of scheduling deliveries. The service is frequently described as reliable and efficient, making it a valuable tool for staying connected with friends and family, especially for those with mobility challenges or who need to send last-minute greetings. However, some people were dissatisfied with the subscription model, particularly regarding unexpected charges after trials or issues with specific card features like personalized song lyrics. A few other people also felt that the customer service was not up to par.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting the great selection of cards for every occasion... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, navigation, and... See more

Service

Consumers find service to be positive, with many praising its efficiency and reliability. Reviewers highlight... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers expressed frustration with unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more

Company replied

Rated 5 out of 5 stars

I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more

Company replied

Rated 5 out of 5 stars

123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more

Company replied


Company details

Written by the company

A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great interface

Great interface, good address book found it easy to use

December 10, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Alan,

That's great to hear! Thank you for the 5‑star review for using our site and services.

We hope to see you back soon.

Warm regards,
Kris

Rated 5 out of 5 stars

Great timing and opportunity for the…

Great timing and opportunity for the most appropriate gift and timely delivery

December 5, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Joshua,

Thank you for the 5-star review! We're delighted to hear that you enjoyed our accurate delivery, and we hope your recipient loved their card.

Thank you for choosing our services, and we hope to see you on site again soon!

Warm regards,
Kris

Rated 5 out of 5 stars

GREAT WAY OF KEEPING IN TOUCH

123cards have a great range of cards and their system is very easy to use and very efficient

December 3, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Peter,

Thank you for the kind words! That is just what we aim for, and we are so happy to hear you enjoy our cards and system.

We hope to welcome you back next time you'd like to connect with friends and family with a special greeting.

Best wishes,
Julie

Rated 5 out of 5 stars

Lovely E-card

Cheered up our daughter who is working away at Christmas.

December 1, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Carolyn,

Thank you so much for letting us know. We’re delighted to hear that the card helped you keep the connection with your daughter and brighten her Christmas while she’s away.

Creating moments like these is exactly why we do what we do, and we’ll be here and ready to help you make your next greeting just as special.

Warm wishes,
Julie

Rated 5 out of 5 stars

Lovely cards

Lovely cards, that you can put your own message to the recipient on, plus
you save on postage.

November 29, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Susan,

Thank you for the 5 star-review! We are so happy to hear that you enjoy our cards.

We look forward to welcoming you back the next time you'd like to send a special card - stamp & stress-free :)

Warm regards,
Julie

Rated 4 out of 5 stars

love your site and glad to be a member

love your site and glad to be a member, makes sending a greeting at any time worthwhile, thanks

November 27, 2025
Unprompted review
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Reply from 123cards.com

Dear Laurence,

Thank you too! That is amazing to hear! We love having you as part of the 123cards community as well!

We look forward to seeing you back on site.

Warm wishes,
Julie

Rated 5 out of 5 stars

Such a nice lineup of birthday cards.

Such a nice lineup of birthday cards.

Keep up the good work.

November 28, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Sallie,

Thank you! We're very happy to hear that you like our birthday cards. We love making new cards, so hope you will enjoy the future additions as well.

We look forward to seeing you back at 123cards.com for the next celebration.

Best wishes,
Julie

Rated 5 out of 5 stars

Very useful and very easy to use. Would definitely recommend.

There's a wide range of e-cards, which are easy to access and watch before choosing the one most suitable for each recipient, so anyone receiving them feels special. Very easy to put in the info for who they are to go to and any additional messages to send with them and, once received, everyone has said they were easy to open and enjoy. The service has been a Godsend to me when I've been unable to get out to send a physical card due to ongoing serious health issues.

November 27, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Patricia,

Thank you for sharing your experience with us. We are grateful for your amazing feedback and happy that you are part of the 123cards family.

It means a lot to us to know that our services have made a difference for you during a difficult time, and that we are able to help you stay connected with your loved ones and spread joy to those receiving your cards.

Wishing you all the best for your recovery.

Warm regards,
Kris

Rated 5 out of 5 stars

OMG, Awesome!

Honestly, I was hesitant at first, but I'm now liking the 123Card system. It is much more convenient to use compared to sending cards physically. The more I use it, the more I realize it's a keeper! My current price plan is acceptable and fits in my budget; I hope it remains affordable. I'm able to create memories and produce smiles.

November 25, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Pat,

That is absolutely amazing to hear! We couldn’t agree more — ecards are the way to go, and we’re thrilled to be your go-to!

Helping you spark smiles and share moments with the people you care about is our main goal, and we’re so glad to hear that we’re hitting the mark for you.

Thank you for using 123cards! We look forward to being part of creating more memories along the way.

Warm wishes,
Julie

Rated 5 out of 5 stars

I enjoy sending your cards

I enjoy sending your cards. I may need to send a card quickly or can date for the future. So convenient and cute.

November 25, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Lynn,

Thank you for your lovely review. We’re so glad to hear that you enjoy sending our cards — whether it’s a quick hello or something planned ahead.

We look forward to helping you send many more greetings whenever the moment calls for it.

Warm regards,
Julie

Rated 5 out of 5 stars

Reliable

123 cards.You will never be let down.They tell you exactly every move.Literally.from you choosing the card.You can look at anytime.The arrival.and this bit I so love It's almost feels as though you are in the same room. Birthday card bring opened now.Such a lovely touch.
Many Thanks .

November 21, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Babs,

Thank you so much for this wonderful review. It means a lot to hear how much you enjoy sending cards with us and following each step along the way. Creating that special moment of connection between you and your recipient is exactly what we aim for,

Thank you again for letting us be part of your celebrations!

Warm regards,
Julie

Rated 5 out of 5 stars

Easy peasy!

A great way to send your greetings if you are not a card person or always forget to buy one from the store. 123 greetings also reminds you when life gets so busy. The selection is awesome and makes you feel better when your loved ones know you care.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

I’m grateful for 123cards on different…

I’m grateful for 123cards on different and nice ecards that are available to send free.
Thank you

November 21, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Sabina,

Thank you! We’re truly grateful that you’re part of our community too.

We hope to see you back on our site again soon.

Warm regards,
Kris

Rated 5 out of 5 stars

The ease

The ease, convenience, & prompt delivery was amazing, but the addition of the 123 family keeping me informed of when the delivery was made & when the recipient actually reads the card! Thanks for making a tedious task FUN!

November 20, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear MaryEllen,

Thank you for the amazing review!

We’re so happy to hear that you’re having fun and enjoying sending our cards. Knowing that the notifications add to the positive experience makes our work all worthwhile.

We hope to see you back on site soon.

Warm regards,
Kris

Rated 1 out of 5 stars

This card went very well

This card went very well, but since I sent cards for 11/10/2025 and 11/17/2025 which were not delivered? Why?

November 9, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Wayne,

I'm glad to see that you’ve already been in contact with our customer service, and that you’re back on track sending cards again. Our support team is always happy to help, and the fastest way to reach us is through our Help Center or by email.

I’d like to offer a quick clarification. All the cards you’ve sent through 123cards have been successfully delivered. In the rare case that a card cannot be delivered, it is automatically saved as a draft, and we notify the sender right away.

As confirmed in your conversation with our support team, the two cards you mentioned were actually sent through a different website, not 123cards.

To avoid any confusion going forward, I would recommend bookmarking this link to our website: www.123cards.com

Thank you for using our site and services. If we can be of further assistance, please don’t hesitate to reach out.

Best wishes,
Julie

Rated 5 out of 5 stars

I have sent this card toʻ friend of…

I have sent this card toʻ friend of mine in Poland and she was really impressed - I don't think your company operates there or maybe nobody sent one of your card to her before.

October 28, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Ewa,

It's great to hear that the card was able to impress your friend in Poland. Our ecards can be delivered to just about anywhere in the world - making it easy to stay connected with people you care about whether near or far.

Thank you for using 123cards!

Warm wishes,
Julie

Rated 5 out of 5 stars

I can’t afford much these days and I…

I can’t afford much these days and I just wanted to send my daughter a free heartfelt birthday card. What I found was perfect 😍!!!

November 17, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Theresa,

Thank you for the 5 stars! It's wonderful to hear that you found the perfect card, and we hope your daughter enjoyed it.

We look forward to seeing you back on 123cards.com the next time a special occasion requires a special greeting.

Best wishes,
Julie

Rated 5 out of 5 stars

Ease of use

Ease of use. Fun cards.

November 11, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Christine,

Thank you! That is great to hear.

We hope to see you back on 123cards.com soon.

Best wishes,
Julie

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