123cards.com Reviews 1,514

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of cards, noting their innovative, beautiful, and often humorous designs. Many appreciate the ease of use, the ability to customize cards with personal messages, images, music, and effects, and the convenience of scheduling deliveries. The service is frequently described as reliable and efficient, making it a valuable tool for staying connected with friends and family, especially for those with mobility challenges or who need to send last-minute greetings. However, some people were dissatisfied with the subscription model, particularly regarding unexpected charges after trials or issues with specific card features like personalized song lyrics. A few other people also felt that the customer service was not up to par.

What people talk about most

Product

Reviewers express satisfaction with the product, highlighting the great selection of cards for every occasion... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, navigation, and... See more

Service

Consumers find service to be positive, with many praising its efficiency and reliability. Reviewers highlight... See more

Subscription

Customers had ambiguous experiences with subscription. Many reviewers expressed frustration with unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a user before hoping to use the cards to keep in touch with folks but did not maintain my intent. This time I wanted my lover and best friend to know how I feel in this multi-dimensional sh... See more

Company replied

Rated 5 out of 5 stars

I have never had such great communications when dealing with a company. Not only were they able to sort our problem, but were very quick in doing so, made us feel like valued customers rather than a... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my credit card being able to complete my subscription. However, Kris responded very quickly to my email and did a super great job of getting me through this ….several emails later... See more

Company replied

Rated 5 out of 5 stars

123cards make my experience great in so many ways. First of all their e-cards are innovative, beautiful, funny, tasteful, and a great selection! Also, many cards are so thoughtful like for special oc... See more

Company replied


Company details

Written by the company

A quality selection of birthday eCards and other greeting cards to suit any occasion. Send an instant eCard to your friends and family with 123cards.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thank you for this Service


Thank you for this Service. I have enjoyed the developments, additions and revisions you have made and I congratulate you for your work. You have helped us to enjoy friendships and communications.
Thank you.
Have a blessed Christmas.
Samuel

December 23, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Samuel,

Thank you for being with us so many year. We really appreciate it!

If you ever need anything, we are only an email away. Wishing you and yours a wonderful Christmas.
Sasha
123cards.com

Rated 5 out of 5 stars

There was such a nice variety to select…

There was such a nice variety to select from.

December 23, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Linda,

Thank you for taking the time to write a review. We are so happy that you enjoyed the variety of cards we offer. We work hard to make our cards interesting and for all sorts of occasions and preferences. Thank you for using 123cards.

Wishing you and yours Merry Christmas!
Sasha, 123cards

Rated 5 out of 5 stars

I like that I was able to send a gift card too!

I like that I was able to send a gift card along with my customized card. I feel more secure knowing that the gift card will actually work when the recipient uses it.

December 22, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Laura,

Thank you for taking the time to leave a review! Indeed, we are please to offer our customers in the US, Canada and the UK the option to add gift cards along with their ecards - just in case one wants to add a little something extra. :-)

Thank you so much for using our site!

Best wishes,
Sasha

Rated 1 out of 5 stars

Great customer service

 so I goofed and did not properly cancel my subscription after the trial and was charged. I contacted the company explained my situation and they were fantastic and very promptly refunded my credit card.… Nice.!

December 23, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Jewels,

Thank you for taking the time to share your experience with us. We’re really glad you reached out, and happy we could resolve the subscription issue quickly for you.

We truly appreciate your feedback and your kind words about our customer service - it means a lot.

Wishing you and your loved ones a Merry Christmas and a Happy New Year!

Sasha
123cards.com

Rated 4 out of 5 stars

Lovely Christmas card

The Christmas card was lovely, I will be happy to use this site again.

December 22, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Hi,

We are very happy that you enjoyed the Christmas card and will be delighted to see you back again.

Thank you for using 123cards!

Best wishes,
Julie

Rated 4 out of 5 stars

Efficiency

Efficiency
Previously the receiver could reply to a card I would like that to be restored.
Also I would like to request to send an e card as I require without paying a yearly subscription.
Thanks
Frances Jeawon

December 23, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Frances,

The recipient can always reply to a card. The Free cards in the Thank you category are clearly marked. The recipient can find the free cards at the bottom of the category.

It is also possible to send ecards without a subscription. Once your subscription runs out, you are welcome to give it a go.

Thank you for using 123cards!

Don't hesitate to reach out to our customer support if you have any questions. We are here to help.

Best wishes,
Sasha

Rated 5 out of 5 stars

Christmas

Such a lot of different styles to choose from, you could even choose a different tune and add a background. I chose snowflakes which were very effective.
Ease if ordering and the fact I could send a one off card was brilliant.
Price was also very good.

December 22, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Helen,

Thank you for your warm words! We are happy to hear that you enjoyed our Christmas card selection. And of course we are happy to offer the flexibility of pay as you go so that one can send a card without a subscription any time.

Thank you for using our site!
Best wishes,
Sasha

Rated 3 out of 5 stars

Very slow sendinbg a card.

It took 3 days for my card and gift card to go through.

December 19, 2025
Unprompted review
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Reply from 123cards.com

Dear Joanne,

Thank you for your review. When choosing the option to send an e-card straight away, it’s delivered instantly.

Cards can also be scheduled ahead by selecting a future delivery date. We always deliver cards exactly as ordered.

I’m glad you reached out to our customer support team and that we could help clear things up. If you have any remaining questions or need help at any time, you’re always very welcome to get back in touch with us.

Kind regards,
Julie
123cards

Rated 5 out of 5 stars

Easy to use with great variety

Easy to use with a great variety of themes and images. It would be good to be to import phone numbers easily for texting cards.

December 22, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Richard,

Thank you so much for the 5-star review. We're delighted that you enjoy our card selection and the ease of use.

Regarding the import of phone numbers, it is actually already possible to do so. In your "Address Book," you'll see the option to import a CSV file - this way you'll be able to import your contact numbers as well in one easy go.

If we can be of any assistance, just reach out to our customer support. We'll only be happy to hear from you.

Best wishes,
Julie

Rated 5 out of 5 stars

Excellent selection of cards

Their selection of greeting cards is superb and the process of selecting and sending them is very easy.

December 22, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Donald,

Thank you for sharing such kind words about our ecards. We’re so happy to know that you enjoy them and the easy sending.

Your feedback means a lot to us!

Warm regards,
Kris

Rated 3 out of 5 stars

I like many of the cards you provide

I like many of the cards you provide. There is a good variety of different kinds of cards. However, it was not clear to me how to send free ecards. I don't think I send enough ecards to pay for a subscription. I also do not know how the billing happens. Once I provide my billing information do I continue to be billed?

December 20, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Glenda,

Thank you for taking the time to share your feedback. We’re glad to hear you enjoy the variety of cards we offer, and we also hope you enjoyed our gift of free delivery for your Premium card.

To clarify: a subscription is not required to send our ecards. We offer free basic cards that can always be sent at no cost, as well as Premium cards, which can be sent either with a one-time payment or as part of a cost-effective membership.

For Christmas, examples of cards that can be sent for free include Magic Christmas, Santa’s Workshop, and Wishing on a Star — just to name a few. Free basic cards can be identified by their smaller size, the presence of ads, and their placement at the bottom of each card category. Cards shown at the top are our most popular designs and belong to the Premium selection.

If you wish to send our Premium cards, you are welcome to use the pay-as-you-go option or choose a membership to send as many Premium cards as you'd like without a charge per card. We have both monthly, quarterly and annual plans - so it's possible to choose whichever duration that suits your card needs the best.

When choosing a membership plan, the billing and renewal details are always shown before checkout and confirmed by email afterward. Memberships do renew automatically to ensure uninterrupted service, but automatic renewal can be turned off at any time so the plan simply ends after the chosen period.

If you’d like help finding the best option for you, our support team is always happy to assist via the Help Center or email.

Warm regards,
Julie

Rated 5 out of 5 stars

There are a lot of choices and they are…

There are a lot of choices and they are easy to view before purchasing. I have a grandson who has nonverbal autism. This allows him to enjoy cards.

December 21, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Janet,

We’re so touched to hear that your grandson enjoys our cards - being able to help create those special moments is exactly why we do what we do.

Thank you for using 123cards. We hope to see you back soon.

Warm regards,
Kris

Rated 5 out of 5 stars

Good selection of cards

Good selection of cards for different people.

December 20, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Mary,

It’s lovely to hear that you appreciate the many card choices available to help find the right fit for each recipient.

Thank you for using our site and services.

Best wishes,
Julie

Rated 5 out of 5 stars

Great experience

December 15, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear AC,

Thank you for the 5 stars! We're pleased to know you enjoyed the experience and look forward to welcoming you back to 123cards.

Best wishes,
Julie

Rated 5 out of 5 stars

A Great And cheap way for sending cards cards…

A Great And cheap way for sending cards without the hassle of worrying about buying them from the shop and worrying if they will get there on time

December 20, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Rachel,

Thank you for the 5 stars! We’re delighted that you share our enthusiasm for great cards easily delivered right on time.

We look forward to seeing you back the next time you’ll be looking to send a special greeting to friends and family.

Best wishes,
Julie

Rated 3 out of 5 stars

I think

I think, rather than have an expensive subscription, why not charge per card.

December 20, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Chris,

Thank you for your review.

You don’t need a subscription to send our ecards. We offer a pay-as-you-go option for premium cards, and also have a selection of basic cards that can be sent for free.

If you have questions or need assistance, our support team is always happy to help. You are welcome to contact our Help Center or just drop us an email.

Best regards,
Julie

Rated 5 out of 5 stars

First of all it's a free service

First of all it's a free service. Yeah! Actually it has lots of different cards for various occasions and it's so easy to use. And, you can set a date in the future to send the card. Great website.

December 18, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear David,

Thank you so much for your lovely review!

We’re delighted to hear you enjoy our wide variety of ecards, and the option to schedule cards for a future date.

We truly appreciate you taking the time to share your experience.

Warm regards,
Kris

Rated 5 out of 5 stars

SELECTION OF CARDS,QUALITY,FAST EASY SERVICE,NOTHING THAT I HAVE SEEN COULD BEAT YOURE CARDS AND SERVICE THKS

FAST,GREAT SELECTION OF CARDS GREAT EXPERIENCE,VERY EASY TO DO,BEST IN THE WORLD

December 18, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear John,

Thank you for the fantastic 5-star review. You just made our day! It’s wonderful to hear that you’re enjoying your time with us and rate the experience as “world-class.”

We look forward to welcoming you back soon.

Warm wishes,
Julie

Rated 5 out of 5 stars

My subscription with ecard

My subscription with ecard, 123cards.com, is a great resource; allowing me to express Christmas greetings to friends, families and colleagues.

December 18, 2025
Unprompted review
123cards.com logo

Reply from 123cards.com

Dear Sutton,

Thank you for being part of the 123cards community!

We are delighted to know that our ecards have become a meaningful way for you to share greetings with your family, friends, and colleagues.

Your support means a lot to us, and we look forward to helping you celebrate many more special occasions.

Warm regards,
Kris

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