As usual, delivery ok and in line with order. Even if the delay to deliver was a bit longer than expected, probably due to May bank holidays and BPost strikes...
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Customerservice responds quickly and they are very cooperative to answer any question and to solve a problem, in my case, I made a mistake when ordering. Also love the fact that they sell lenses with... See more
Hello i contacted your team to ask to push for the delivery as I was traveling on 2/8 and willing to get my package; I received a message from Cedric -who I want to thank personally- who explained me... See more
I placed an order (1OM20865407GR) for contact lenses on the 7th of January 2026. They did send it from Belgium on the 14th of January. However the Bpost courier they used, did not deliver it (it ne... See more
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Company details
Written by the company
123Optic offers a modern, efficient, and hassle-free shopping experience for customers looking to buy contact lenses online. We sell a wide range of contact lenses, including daily, monthly, weekly lenses, and lens solution, all at competitive prices. Our efficient sending process is what sets us apart from our competitors, allowing us to keep our prices low and offer the best deals to our customers. We take pride in ensuring that every order is processed and shipped promptly, making sure that our customers receive their contact lenses in a timely manner. One of our biggest achievements is having over a million satisfied customers who keep coming back for their contact lens needs. We constantly strive to improve our services and product offerings to meet the needs and expectations of our valued customers. At 123Optic.com, we believe that buying contact lenses online should be a simple, easy, and affordable process. Our focus on customer satisfaction and quality products has allowed us to become one of the leading online retailers of contact lenses. We look forward to serving you and providing you with the best possible online shopping experience.
123Optic.com
Written by the company

- We guarantee low prices and quick delivery!
- 123Optic delivers the best products: daily lenses, monthly lenses, but also colored lenses and lens solution. We are proud to have over 1 million happy customers from all over Europe. ★★★★★
We deliver your lenses as quickly as possible
Free delivery above €99
Contact info
Kasteleinsstraat 11, 9150, Kruibeke, Belgium
- +3232703712
- service@123optic.com
- 123optic.com
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received on time
Quick delivery and great comms
Everything all right.
Perfect service and products.
Bargain prices, fast delivery
Everything is safe.
Everything is safe, quick, clear and incredible. I tell to everyone for my experience. Thanks a lot.
Hello i contacted your team to ask to push for the order to get it before my holiday departure, I though I would not get it, but you succeed. Thanks
Hello i contacted your team to ask to push for the delivery as I was traveling on 2/8 and willing to get my package; I received a message from Cedric -who I want to thank personally- who explained me he did the necessary. On the next day I received the package. He did the necessary! Taking care of the customer in due time is one key topic. Congrats ! You have earned good marks. Looking forwards tore-order. Thanks and good work.
Reliable, fast and good prices
I have been ordering my contact lenses at 123Optic since 2017 and was never disappointed.
Quick and correct response.
Efficient and good value for money
I've bought twice from 123Optic (disposable contact lenses) and both times the price was great and the delivery was quick. The quality of the product is also fine, good value for money. I'd buy again.
Had an issue ordering
Had an issue ordering. Quick and effective response from customer service. Speedy delivery. Happy with the product.
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