123pneus.ch Reviews 

6,860
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I ordered and paid CHF 242 for 4 tyres (invoice CH06651692). Only 2 tyres were delivered. Afterwards, I received a second invoice for 2 tyres, which created additional confusion. I have contacted cust... See more

Rated 2 out of 5 stars

Prices are more or less similar to what’s on other websites, but the delivery is just horrible. They left the tires outside of my building on an active street, free for anyone to take. No calls, no me... See more

Rated 2 out of 5 stars

Cannot be trusted. I ordered 4 tires on rims and 2 arrived mounted on the wrong side (inside on the outside). I was lucky to notice that too otherwise it could have been very dangerous. I had to... See more

Company replied

Rated 2 out of 5 stars

Original comment on 09/12/2023: I ordered tires, did not receive them. Sent email through their website and got not response. This site is a scam. UPDATE on 13.12.2023 I finally received my tires.... See more

Company replied

Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About 123pneus.ch

Written by the company

123pneus.ch est votre spécialiste en ligne personnel pour les pneus de toutes marques et tailles. Trouvez les pneus adaptés à votre véhicule dans une gamme exceptionnellement large – qu'il s'agisse d'une petite voiture, d'une limousine, d'une moto ou d'un véhicule utilitaire léger, vous trouverez toujours les pneus qu'il vous faut à des prix avantageux.

La rapidité est la force de 123pneus.ch : directement d'Internet à la route. Même pendant les saisons de pointe au printemps et en automne, ce vendeur de pneus en ligne garantit une disponibilité constante grâce à son important stock.

123pneus.ch propose une gamme exceptionnellement large de pneus et d'accessoires automobiles dans différentes catégories de produits, telles que :

Delticom AG, l'entreprise derrière 123pneus.ch, est l'un des pionniers du commerce en ligne de pneus et gère des boutiques en ligne dans plus de 40 pays. Depuis le changement de millénaire en 1999/2000, l'entreprise propose une large gamme de pneus en ligne.

Grâce à un vaste réseau de partenaires de montage, les clients peuvent faire livrer leurs nouveaux pneus directement dans un atelier de montage professionnel dès leur commande.


Contact info

1.8

Poor

TrustScore 2 out of 5

7K reviews

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1.8

All reviews

(6,860)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Tires ordered and paid for by credit…

Tires ordered and paid for by credit card but they never arrived. We canceled the order and they said they would refund in 48 hours.
They didn't do that either.
No tires and no money refunded.
Never again will I buy from them a disappointment it's a scam.
Steve Ricci

October 27, 2023
Unprompted review
123pneus.ch logo

Reply from 123pneus.ch

Dear Mr Ricci,
We are truly sorry for the delay of your order and we hope you can accept our apologies for the inconveniences caused.

Please send us the order number and we will contact you.

Thank you for your cooperation.

Rated 1 out of 5 stars

It took 1,5 months to deliver my 2…

It took 1,5 months to deliver my 2 tyres. Very difficult to get into contact with them. Especially if you order has been sent to a garage. First you get a robot telling you your order has been delivered. Then when you do speak to someone they give you incorrect information. Will never use again.

August 10, 2022
Unprompted review
123pneus.ch logo

Reply from 123pneus.ch

Bonjour,

Nous vous remercions pour votre avis sur notre site.

Veuillez accepter nos excuses pour les désagréments subis.

Nous vous prions de nous indiquer le numéro de la commande.

Cordialement, 123pneus.ch

Rated 3 out of 5 stars

I like…

I like Delticom/Reifendirect/123pneu.com or whatever it is called this day. the prices are competitive the delivery quick. Thanks. I would like to see an improvement with the list of mechanics they provide though. Some among these mechanics say bad things about Delticom and harass clients regularly. they say things like I am the last shop who still agrees to install these internet-ordered tires. Or change prices to overcharge the client. Delticom should give a chance to its clients to put a comment freely about the mechanics it proposes on their website. That way the bad apples would be quickly eliminated. At this time there is no way for the client to comment about his/her experience with tire installer, That's a petty. The comments you see are hand-picked and controlled so they don't reflect the reality ...

January 25, 2022
123pneus.ch logo

Reply from 123pneus.ch

Bonjour,

Nous vous remercions pour votre avis sur notre site.

Veuillez accepter nos excuses pour les désagréments subis.

Lors d'achat, vous pouvez choisir la livraison dans un garage partnaire.

Une fois la commande livrée, vous pourrez évlauer nos partenaires de montage et leurs prestations aussi.

Cordialement, 123pneus.ch

Rated 1 out of 5 stars

really frero?

Placed an order for winter tires. After a week, on expected day of arrival, I contact customer service to be told the tires on the other side of the country. Furthermore, this was the last good week of weather. Additionally the company have done nothing besides apologise and say they will be shipped urgently. Order ur tires at least 15 days before u hope to put them on with this company.... conclusion.... can't drive and no tires

December 3, 2021
Unprompted review
123pneus.ch logo

Reply from 123pneus.ch

Bonjour,

Nous vous remercions pour votre avis sur notre site.

Veuillez accepter nos excuses pour les désagréments subis.

Nous vous prions de nous indiquer le numéro de la commande.

Cordialement, 123pneus.ch

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