Great customer service and that includes their automated systems as well as person to person care. If something isn’t right, I receive a call from a service rep and my supplies remain on schedule. If... See more
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Review summary
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Every one of the customer service agents at 180Medical are always pleasant as well as professional. There is a great group of people to work with there I receive my monthly shipment of catheters li... See more
Company replied
Always very polite, well spoken, and helpful representatives. I have been a customer for eight years. The only disruptions in receiving my catheter shipments was due to my urologist Drs office staff n... See more
Company replied
First of all the company has established a regular delivery schedule. Secondly, 180 has made the reorder process simple. The tracking is accurate and on time! These are medical supplies that keep me... See more
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Company details
About 180 Medical
Written by the company
180 Medical is one of the most trusted names in catheter and ostomy supplies nationwide. Founded in 2002 by Todd Brown after his spinal cord injury, our company was built on a vision of providing the kind of reliable, compassionate service he once struggled to find.
For over 20 years, we've proudly served customers across the country with high-quality catheter, ostomy, and related urology products, but we're more than just a supplier. When you call us, you're connected with a real person who cares. Our compassionate specialists are here to make the process of getting the catheter or ostomy supplies you need as easy and stress-free as possible.
We answer all your product questions, help you navigate your insurance coverage, and offer free samples and free deliveries discreetly to your door. Plus, we stand behind everything we send with our 100% Satisfaction Guarantee.
Why choose 180 Medical?
- Nationally trusted catheter & ostomy company with award-winning service
- Free samples
- Free discreet shipping nationwide
- Compassionate peer support and a team of Patient Advocates
- Secure online portal and app for easy reordering, tracking shipments, and more
- Help navigating insurance
Built on a foundation of compassion, integrity, and expertise, 180 Medical continues to set the standard as one of the most trusted medical supply companies that provide catheter and ostomy supplies today.
Contact info
8516 NW Expressway, 73162, Oklahoma City, United States
- 877-688-2729
- info@180medical.com
- 180medical.com
4.9
Excellent
14K reviews
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Reply from 180 Medical
Thank you for sharing your experience, one of our representatives will reach out to assist you.
Rep Bryce Tabb was extremely helpful in…
Rep Bryce Tabb was extremely helpful in coordinating the change in product due to a recall. Kudos to Bryce for his excellent customer support!
October 8, 2025
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Reply from 180 Medical
It means a lot to us that you took the time to share your experience. We’re so happy you’re satisfied with our service, and we’re here for you anytime you need us!
Reply from 180 Medical
Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more we can do for you, don’t hesitate to let us know. We’re always here to help!
I was completely out of catheters & the…
I was completely out of catheters & the rep made sure I g0t a few
October 8, 2025
Reply from 180 Medical
We can’t thank you enough for your thoughtful feedback! It’s great to hear we’ve made a positive impact, and we’re here anytime you need assistance. Your satisfaction is our priority!
Helped me choose the right catheter and…
Helped me choose the right catheter and gave personal assistance on the phone.
Prompt deliveries
October 6, 2025
Reply from 180 Medical
Thank you so much for your kind review! We’re thrilled to hear you’re happy with our service. If there’s anything more we can do for you, don’t hesitate to let us know. We’re always here to help!
Notification of up coming delivery
Notification of up coming delivery, well in advance, always on time.
October 9, 2025
Reply from 180 Medical
We’re so happy to hear that you’re satisfied with our service. Your feedback means so much to us, and we look forward to continuing to serve you!
I always get fast shipping and on time…
I always get fast shipping and on time so I never have to worry about running out of catheters. Thanks 180 medical!
October 8, 2025
Reply from 180 Medical
Your positive feedback truly makes our day! We’re so grateful for your support and are here whenever you need assistance.
reliable product and service
October 8, 2025
Reply from 180 Medical
Thank you for your great review! We’re so glad we could meet your expectations. We’re always here to help with anything you need in the future.
It has been a great experience
It has been a great experience. Very dependable, always willing to help me. They have taken then stress out of a stressful situation.
October 7, 2025
Reply from 180 Medical
We appreciate your kind feedback! It’s wonderful to know you’re enjoying our service. Should you ever need anything, don’t hesitate to reach out!
Always send the product ordered and…
Always send the product ordered and never let me run out. Thank you
October 11, 2025
Reply from 180 Medical
We’re thrilled to hear you’re happy with our service! Your feedback means a lot to us. Feel free to reach out anytime you need assistance!
The best
Very intuitive, professional, and helpful despite having to wrangle in a difficult customer.
June 4, 2026
Reply from 180 Medical
Thank you for the fantastic review! It’s customers like you who make our job so fulfilling. Let us know if there’s anything we can assist with in the future.
Reply from 180 Medical
We can’t thank you enough for your kind words. We’re so happy that you had a great experience with us, and we’re here for you whenever you need us!
You guys always do a great job
You guys always do a great job! We have several addresses and I received shipping notice on Friday. I responded quickly to let you know to use our Michigan address. I called to leave a message and responded by email, but it was too late. The order was on the way. I got an email today that you will have the order redirected to Michigan. Thank you for taking care of this. Maybe you can remind us further in advance of an order. We have four addresses!
October 8, 2025
Reply from 180 Medical
Thank you for the glowing review! It’s a pleasure to hear that you’re happy with our service. We’ll be here whenever you need help in the future!
Easy order and delivery.
October 7, 2025
Reply from 180 Medical
Thank you for taking the time to leave such a positive review! Your support means a lot, and we’re here anytime you need assistance.
I have been a customer of 180 Medical…love 180 Medical
I have been a customer of 180 Medical for the last 5 or so years for ostomy supplies. They contact me for confirmation on my order each month and then contact me when it is shipped and delivery is in the next couple of days. I have called them on occasion and the people are always courteous and knowledgeable. Payment is easy on the phone.
June 29, 2026
Reply from 180 Medical
Thanks for the wonderful review! We’re grateful to have you as a customer and happy to hear you’re enjoying our service. Let us know if we can assist in any way!
Representatives of 180 Medical are very…
Representatives of 180 Medical are very friendly, and truly care about there customers!!
October 10, 2025
Reply from 180 Medical
Thank you for the kind review! We’re so glad to know our service met your expectations. We’re always here to support you, so feel free to reach out anytime!
180 Medical has been the most reliable…
180 Medical has been the most reliable medical company that I have dealt with . The staff has always been informative and friendly when ever I had a question.
October 9, 2025
Reply from 180 Medical
Thank you for your amazing feedback! It’s our goal to provide great service, and we’re so glad to hear you’re happy with it. Let us know if we can assist with anything else.
Sends catheters on timely basis.
June 27, 2026
Reply from 180 Medical
We’re so happy to hear you had a positive experience! Thank you for your support and for taking the time to leave a review. If you need any further help, we’re just a message away!
Reply from 180 Medical
We’re so happy to hear you had a positive experience! Thank you for your support and for taking the time to leave a review. If you need any further help, we’re just a message away!
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