I’m so disappointed. The second time I used the storage, the elevator was stuck and I couldn’t call it, so I had to take the stairs to get out. These lead directly to an emergency door, which I acc... See more
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We used the 1Box storage while we were in between houses, for around 4 months. The facility was clean, easy to access by car and large enough for our needs. The friendly and knowledgeable staff g... See more
Company replied
Great service. Patient and kind. Very helpful answering questions. Also a good, fresh and clean facility. Gives you a good feeling when leaving belongings here.
Company replied
I had a great experience renting this storage unit. The place was clean, secure, and easy to access. Communication was smooth and professional, and everything went exactly as promised. I felt confide... See more
Company replied
Company details
Written by the company
1BOX Self Storage biedt opslagmogelijkheden voor zowel particulieren als bedrijven. Of je nu een paar dozen kwijt wilt of je hele inboedel, bij ons zit je goed. Je spullen staan veilig, schoon en zijn iedere dag makkelijk bereikbaar. Je kiest zelf hoeveel ruimte je nodig hebt – groot of klein.
Contact info
Schepenbergweg 1, 1105 AS, Amsterdam, Noord-Holland, Netherlands
- 020-2103390
Sla jouw spullen veilig op bij 1BOX
4.5
Excellent
32 reviews
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I’m so disappointed.
I’m so disappointed.
The second time I used the storage, the elevator was stuck and I couldn’t call it, so I had to take the stairs to get out. These lead directly to an emergency door, which I accidentally opened, triggering the alarm. I was then charged an outrageous 185 euros.
There are no warning signs on the door, and the layout is quite misleading, making it easy to make this mistake.
Overall, the storage itself is okay, but this experience was very frustrating.
April 9, 2026
Unprompted review
Reply from 1BOX Self Storage - Amsterdam
Thank you for sharing your experience. I’m really sorry to hear that this happened, I understand how frustrating and disappointing this must have been.
I have spoken with the store manager about your situation, and he explained how the emergency exit and alarm system work. Unfortunately, we are not able to make an exception regarding the charge in this case.
That said, I truly regret that this situation occurred and appreciate you bringing it to our attention.
It is ok
It is ok,
in my opinion, in comparison to other storage...
Mr. Gunay tried his best, and I'm so thankful. Very nice person.
The digital storage room lock makes it easier and better to use.
On the other hand,
Need in advance a better explanation of the process for a new customer.
I called, they said we are in the office until 17:00, I arrived, nobody was there!!
The parking space is not enough!
The elevator is not of good quality!
December 23, 2025
Reply from 1BOX Self Storage - Amsterdam
Hi Niek, we're sorry to hear that your first experience with 1BOX wasn't entirely smooth. We hope you're happy with your storage box!
Great service
Great service. Patient and kind. Very helpful answering questions. Also a good, fresh and clean facility. Gives you a good feeling when leaving belongings here.
September 5, 2025
Reply from 1BOX Self Storage - Amsterdam
Thank you for your review! We're always happy to help you!
Amazing customer service!!
Amazing customer service!!! Paul was super friendly and clear about everything. 5 stars, no doubt.
September 9, 2025
Reply from 1BOX Self Storage - Amsterdam
Nice to hear! Thank you for your review!
I had a great experience renting this…
I had a great experience renting this storage unit. The place was clean, secure, and easy to access. Communication was smooth and professional, and everything went exactly as promised. I felt confident leaving my belongings here and would definitely rent again in the future. Highly recommended!
September 5, 2025
Reply from 1BOX Self Storage - Amsterdam
Thank you for your review!
The manager is very nice and explain…
The manager is very nice and explain everything correctly, taking time for you. Thanks!
July 25, 2025
Reply from 1BOX Self Storage - Amsterdam
Thank you for taking time for writing this feedback! :-)
The best new storage in Amsterdam
New facility, excellent location for access from anywhere. Very professional management offering competitive prices.
No more hassle with keys the app opens everything with your phone!
July 14, 2025
Reply from 1BOX Self Storage - Amsterdam
Thank you for your review, Serge!
Reply from 1BOX Self Storage - Amsterdam
Bedankt voor de positieve review, Jasmine!
Clean, large unit, near Amsterdam
We used the 1Box storage while we were in between houses, for around 4 months. The facility was clean, easy to access by car and large enough for our needs.
The friendly and knowledgeable staff guided through our unit selection process (they have multiple sizes available) and were there to answer any questions we might have had.
Would use it again if needed!
January 23, 2025
Unprompted review
Reply from 1BOX Self Storage - Amsterdam
Hi Vlad, thank you so much for your kind words!
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