Booked online for the Breda location, paid for it online, showed up in the arranged date, nobody there to open the gates, no codes provided, nobody answers emails or phones. Requested immediately the... See more
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Best customer service. Really nice pleasure talking to the personal. And attention to details. The location of the place is also very convenient. I wish i could put more than 5 star. Life- saver pl... See more
Company replied
1Box has super neat facilities, safe storage and ease of access. Helpful staff and smooth sign up. My things has been there for over a year now.
Company replied
It was a good experience.
Company replied
Company details
Written by the company
1BOX Self Storage biedt opslagmogelijkheden voor zowel particulieren als bedrijven. Of je nu een paar dozen kwijt wilt of je hele inboedel, bij ons zit je goed. Je spullen staan veilig, schoon en zijn iedere dag makkelijk bereikbaar. Je kiest zelf hoeveel ruimte je nodig hebt – groot of klein.
Contact info
Koele Mei 52, 4816 JD, Breda, Netherlands
- 076-2043180
Sla jouw spullen veilig op bij 1BOX
4.0
Great
29 reviews
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Absolutely avoid - scammers
Booked online for the Breda location, paid for it online, showed up in the arranged date, nobody there to open the gates, no codes provided, nobody answers emails or phones. Requested immediately the refund and cancellation of contract. No reply until today. I now receive a notice from my bank they want to keep charging me. Unbelievable. These people are scammers and have no business ethic whatsoever.
June 1, 2026
Unprompted review
Reply from 1BOX Self Storage - Breda
Thank you for sharing your experience. We're sorry to read that your first impression of our service was disappointing. We take your feedback seriously and will review it internally.
Reply from 1BOX Self Storage - Breda
Thank you for your review!
Robbed 3 times hy thieves and 1box does nothing!!
My storage box was emptied by thieves. Since they entered from above, there were no signs of forced entry so the insurance refused to pay. Over €2,500 worth of belongings was stolen. Despite this, Box1 made no improvements to secure the space. As a result, a second and third robbery occurred and everything was stolen again!
By the way the manager promised me the insurance would take care of it because she was convinced it was a robbery - neigbours complained about having empty boxes left behind in their storage box that did not belong to them.
Despite this the incident was poorly communicated to the insurance company. Resulting in the insurance rufusing to pay.
September 1, 2025
Unprompted review
Reply from 1BOX Self Storage - Breda
Wat vervelend om te horen dat u deze ervaring heeft gehad. Wij hebben uw meldingen steeds zorgvuldig onderzocht, inclusief camerabeelden en inspectie van de box. Hierbij zijn geen sporen van braak of andere onregelmatigheden vastgesteld. Ook de verzekeraar heeft de situatie beoordeeld en de claim afgewezen, mede omdat er geen bewijs was van inbraak en de geclaimde waarde de verzekerde som overschreed.
Wij begrijpen dat dit teleurstellend voor u is. Wel willen we benadrukken dat wij strikte veiligheidsprocedures hanteren en dat onze vestiging dagelijks gecontroleerd wordt. Tot op heden zijn er verder geen vergelijkbare incidenten vastgesteld.
Met vriendelijke groet,
Team 1BOX
The lady at reception was very helpful…
The lady at reception was very helpful and friendly. Place is safe and very clean
August 5, 2025
Unprompted review
Reply from 1BOX Self Storage - Breda
Thank you for your review!
1Box is great
1Box has super neat facilities, safe storage and ease of access. Helpful staff and smooth sign up. My things has been there for over a year now.
August 5, 2025
Reply from 1BOX Self Storage - Breda
Great to hear that you're happy with our service :-)
Best customer service
Best customer service. Really nice pleasure talking to the personal. And attention to details.
The location of the place is also very convenient.
I wish i could put more than 5 star.
Life- saver place!
July 10, 2025
Reply from 1BOX Self Storage - Breda
Thanks for your kind words, Ilko!
deposit not payed back
We rented a storage unit for 2 months. We left our storage unit in the beginning of month April, and we received a confirmation per email, that our unit was returned on time and in good conditions.
But we still did not receive back our deposit yet.
We called per telephon and wrote three emails, but we still did not get any reply yet.
April 10, 2025
Unprompted review
Reply from 1BOX Self Storage - Breda
Beste Ilaria, we hebben inmiddels contact gehad en het opgelost! Er zat een systeemfout aan onze kant waardoor de terugbetaling bleef hangen. Excuses voor het ongemak. We hopen je in de toekomst weer te ontvangen bij 1BOX zodra je opslag nodig hebt.
Groet, Team 1BOX
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