1clickblinds Reviews 403

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the replacement slats and blinds, noting their excellent material and perfect fit. Many people highlight the quick delivery service and the ease of the ordering process, appreciating the efficiency and speed from purchase to receipt. The overall service is frequently described as excellent, with consumers finding the website easy to use and the customer support responsive. However, some customers experienced issues with their orders, such as incomplete deliveries or items arriving with missing parts. A few other people also felt that the ordering process could be clearer, especially regarding measurements, leading to incorrect sizes. There were also occasional reports of damaged products upon arrival and some delays in delivery, with a small number of reviewers noting unhelpful order tracking.

What people talk about most

Product

Customers generally had positive experiences with the product. Many reviewers praised the quality and fit,... See more

Quality

People report positive experiences with quality. Many reviewers praise the good quality of the blinds and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the swiftness of... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent, fast, and efficient... See more

Based on these reviews

Rated 4 out of 5 stars

Simple ordering, quick delivery. Ordered replacement vertical slats and they are as shown and good quality. Only marked as 4* as one strip had no fitting on top and there is a crease from packaging wh... See more

Company replied

Rated 4 out of 5 stars

*Edited* Initially I was very disappointed with my experience with 1 Click Blinds. Against my better judgement, I ordered five blinds, I thought it had turned out to be a costly mistake. My order a... See more

Rated 4 out of 5 stars

Ordered online and received as described and in good time and condition. Easy enough to install even though there were no instructions enclosed and I am almost 80 years old. Everything was well packed... See more

Rated 4 out of 5 stars

I needed some vales replacing and the company who originally provided them were extremely expensive. I ordered some samples from 1clickblinds and received these very quickly (free too). I proceed... See more

Company replied

Rated 5 out of 5 stars

Wanted to replace some blind slats after redecorating without needing to replace the whole thing. These were the the right colour and design and I could specify length required so ordered in the hope... See more

Rated 5 out of 5 stars

I ordered some replacement slats for my living room window. We were so pleased with the quality & how quickly we received order. We decided to order a replacement slats for bedroom blinds & a complete... See more

Company replied

Rated 5 out of 5 stars

good quality replacement slats , came all roll up with all hangers , weights and connecting beads.. it was my 3rd window with 1 click blinds .. defiantly order more in future for upstairs

Company replied

Rated 5 out of 5 stars

Easy to order and quick delivery. I ordered replacement slats and they are very good quality and a lovely blue colour just like the picture. The customer service is excellent as there was an issue wit... See more

Company replied

Rated 4 out of 5 stars

Order blinds came quick so got some more for another room then only thing wrong was one end was missing a chain but manage to put right very please with them

Rated 5 out of 5 stars

I ordered replacement blind slats and I'm so pleased with them! Great price, they arrived really quickly and they are good quality! Will definitely order from them again in the future, would absolutel... See more

Rated 5 out of 5 stars

I ordered replacement slats as wanted a change from white to black due to too much light coming through into my front room, it's made such a difference and it looks great. They were easy to put up as... See more

Rated 5 out of 5 stars

The easiest way to replace slats on blinds I've ever seen. The price and quality was second to none and delivery swift. Putting new slats in to me windows has mad a dramatic change to the rooms and br... See more

Rated 1 out of 5 stars

Absolutely disgusting company. Paid so much for nothing. I received a damaged product, sent pictures to get a replacement and initially they said they would, but then.....nothing. No updates,... See more

Company replied

Rated 5 out of 5 stars

Excellent service and quality item . Really pleased. I have ordered twice and been really happy both times. Slight mistake on first order but this was quickly rectified. Would highly recommend.

Company replied

Rated 5 out of 5 stars

The service and the quality of these vertical blinds is amazing. My order was delivered in 3 days!! I was a little worried when I saw the package that the new slats would be creased but they are wrapp... See more

Company replied

Rated 5 out of 5 stars

Ordered two vertical blinds for our newly installed kitchen. Fitted perfectly and a perfect color. Will use this company again. Thank you 👍

Rated 1 out of 5 stars

The standard charge is ridiculous for small buying lightweight replacements and still waiting for replacement blinds. Bought before and no problem. Now delivery is 7-12 working days! Must be using... See more

Company replied

Rated 5 out of 5 stars

Purchased a day/night blind. Ordering was straightforward and I was kept up to date with delivery which was very quick. No hesitation in using this company again.

Rated 1 out of 5 stars

After I purchased blinds for my conservatory I received an email saying that if I upload a video of my blinds to TiktokI will get a £10 Amazon voucher. I did this and informed them but never got a v... See more

Rated 5 out of 5 stars

Really pleased with my purchase, blinds were good quality, exactly what I ordered, easy to put up, delivery was good and I will be ordering more soon..

Rated 5 out of 5 stars

blinds are better than i thought, perfect fit . will use 1 click blinds again it was very easy to order and loads of choice to pick from with the added bonus of being great value for quality blinds .

Company replied

Rated 5 out of 5 stars

Ordering was easy, there was step by step instructions on how to take the measurements and how to fit the blind. Delivery was quick and finally the blind looks lovely.

Rated 5 out of 5 stars

Excellent quick service. Lovely verticals blinds. Make sure you measure properly and they will come exactly as you order them.

Company replied

Rated 5 out of 5 stars

Needed a replacement slat for my vertical blinds and ordered one from 1 click blinds. It came within a few day's with the weight and hook attached, cut to the exact lenth i had asked for.

Company replied

Rated 5 out of 5 stars

This was my third order with 1Click Blinds. Order process straight forward, delivery within 4 days each time. Product was spot on. Nothing to fault.

Company replied

Rated 5 out of 5 stars

Easy to order great price Ordered one set to see if they were OK and because they were excellent I've ordered two more sets Ordering is easy and delivery prompt Very happy would recommend

Rated 5 out of 5 stars

Exactly as described, easy and fast service with no hidden costs. Follow the easy measuring guide and you can’t go wrong. Simple to install and look great. Thankyou.

Rated 5 out of 5 stars

Order received when expected, good quality. Easy to fit the replacement slats. Would definitely use 1 click again and recommend them to anyone

Company replied

Rated 5 out of 5 stars

The panels I received were lovely. Material and pattern was great value. Fast and efficient service. Will definitely be using this company again.

Rated 5 out of 5 stars

The measurements were written on each bag. All slats were complete with weights and hanging loops. It was quick and easy to remove the old and click in the new slats. Attractive colour and design.

Company replied

Rated 5 out of 5 stars

Made to measure blinds perfect fit .Extra slats given aswell. Quick efficient service. Thank you .

Rated 4 out of 5 stars

Well made - just delivery took longer than expected - chased up but delay in response - however very good quality

Rated 3 out of 5 stars

Once installed - absolutely stunning and perfectly blackout. But oh my, trying to install them was an absolute nightmare. I’m not a novis around the house, but these wore me down. They are packaged to... See more

Company replied

Rated 5 out of 5 stars

A little pricey but great blinds… I made a wrong order but they rectified it for free, so great after sales too 😁

Rated 5 out of 5 stars

Delivered well within the specified time scale and look absolutely fabulous for the price.. well impressed 😁

Rated 2 out of 5 stars

Be very careful if you are seeking to replace a current blind with the width measurements in particular. Note that they measure "exact width" from the edge of the fittings rather than based on the siz... See more

Company replied

Rated 1 out of 5 stars

Ordered samples three weeks ago, they never arrived. Order tracking is unhelpful, only states 'in transit'. Two emails and customer support chat remain unanswered. But on the bright side, I keep getti... See more

Rated 1 out of 5 stars

I would give 0 stars if I could. My blinds arrived damaged and with parts missing. Due to the urgency of having house viewings, I contacted a local company who made me replacements same day. I have... See more

Company replied

Rated 1 out of 5 stars

My husband measured our requirement for blind slats width & length, carefully & exactly. I even checked while he was doing the measuring & entering details online, before we ordered. When blinds arr... See more

Company replied

Rated 5 out of 5 stars

Excellent service and simple to order Blinds delivered in a couple of days, I would recommend them.

Company replied

Rated 5 out of 5 stars

I order the wooden shutters and got and fitted ok no issues with fitting received the order very quickly

Rated 5 out of 5 stars

Very pleased with all the blind replacement slats we ordered , well packaged and very reasonably priced, good quality materials and arrived within the time frame what was advertised

Company replied

Rated 5 out of 5 stars

From order placement to delivery of made to measure slats 6 days, good product good service

Company replied

Rated 5 out of 5 stars

Excellent quality blinds. I ordered 6 separate blinds and they are fantastic, quick service and fast delivery. Would highly recommend.

Rated 5 out of 5 stars

Build quality is fantastic for the price and everything fitted perfectly and a speedy delivery with no problems

Rated 5 out of 5 stars

Great service easy to use website and the blind look fantastic will use again in the future

Company replied

Rated 1 out of 5 stars

Never had my blinds that cost £60. Initially thought it was good customer service as I moved house and had to change my address which appeared to have been done when checked. Then they attempted to de... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

1 Click Blinds is an online store that supplies blinds which are elegant and are made from the highest quality fabrics. We supply all type of window blind products starting from Vertical to Rollers. We are located in Dewsbury. West Yorkshire, we have a combined experience of 10 years in supplying and our team is very dedicated and experienced in the window blinds industry. 1 Click Blinds has been working in the windows blinds industry for more than a decade. We have helped many windows dress up properly in the country. Our products and services are available, so please feel free to visit our website or Facebook page for more information: www.1clickblinds.co.uk or www.facebook.com/1ClickBlinds you can either contact us on via email or phone. E: info@1clickblinds.co.uk T: 07882016635.


Contact info

4.1

Great

TrustScore 4 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The blinds are fantastic

The blinds are fantastic. Quick delivery. I will definitely use 1Clickblinds again

July 2, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Well packaged. All items as ordered.

June 26, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

From order placement to delivery of…

From order placement to delivery of made to measure slats 6 days, good product good service

July 1, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Blinds

Good quality rail and slats, good service delivery was on time, well worth the price

July 2, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 1 out of 5 stars

Terrible Customer Service

Slats delivered were short. Photographs were requested by 1clickblinds and sent to them via WhatsApp.

I then received an email stating the the production team had reviewed the photographs and the slats were within the tolerance so the order was correct.

The email that was sent asking for the photographs stated the tolerance was plus or minus 3mm.

This changed to 6mm when they emailed back stating that the order was correct.

I emailed back asking them to review it again and telephoned the mobile number. The landline is never answered.

I was told that the slats were going to be replaced.

My wife asked for written confirmation and had still not received it.

I would not recommend this company after this extremely poor experience.

Further to the reply from 1clickblinds:

Your email to my wife stated the tolerance was 3mm (plus or minus). Your website states 4mm. Your email to me stated 6mm. As I said in my reply do you make it up as you go along to suit your preferred outcome?

I messaged you in WhatsApp yesterday and have had no reply so I don't think your communication has been acceptable.

My wife has emailed and messaged and had no reply.

Why have a landline number listed? I was told you were having problems with the phone line. Another example of a different excuse.

I could go on but I won't.

All we want are blinds that are the lengths that my wife ordered.
If you believe differently then you are entitled to your opinion

July 5, 2025
Unprompted review
1clickblinds logo

Reply from 1clickblinds

Hi Neil,
Thank you for your feedback however we would like to correct some information you may not be aware of. Our terms and conditions state that as the fabric is machine cut you should allow for a tolerance between 3 & 6mm. Our team did advise this and also advised the blinds were correct however as you weren't happy with them they did make an exception and offer to replace these for you which we verbally agreed with you over the phone, no email confirmation required. In regards to landline numbers, we are an online business and we don't have this as an option we have contacted you via email and corresponded with you in every instance.

Rated 1 out of 5 stars

Wrong size completely to small

Wrong size completely to small

July 1, 2025
1clickblinds logo

Reply from 1clickblinds

Hi Looking at your account I cant see any emails regarding your order from you after purchase. If you would like to discuss this please reach out

Rated 5 out of 5 stars

Vertical Blinds

Easy to order. Good communication. Quick delivery and excellent blinds love them. Thank you.

June 30, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 1 out of 5 stars

Wrong size recieved

Delivery took a while.
Incorrect size sent.
Can't get through on phone.
Have messaged and emailed still waiting to get issue resolved.
They seem to be rejecting my emails.
Sorry I placed an order with these people.

July 1, 2025
Unprompted review
1clickblinds logo

Reply from 1clickblinds

Hi Lorraine. I can see with have been in contact to request images so we are able to check if we have made a mistake however we are still yet to receive these. Please be assured if this is an error on our behalf we will resolve this for you

Rated 5 out of 5 stars

Needed a replacement slat for my…

Needed a replacement slat for my vertical blinds and ordered one from 1 click blinds. It came within a few day's with the weight and hook attached, cut to the exact lenth i had asked for.

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Great service

Great service, great product, website easy to use. Would recommend.

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

My experience was faultless

My experience was faultless, I had several phone calls to make sure everything was perfect, I fitted my blinds with no problems just as described, would recomend this company to anyone that enquires as to where they were from, thank you

June 24, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 2 out of 5 stars

Poor notification slow delivery and…

Poor notification slow delivery and blinds wrong size when they arrived

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Hi having checked our systems I can see no contact has been made by yourself after purchase to be able to assist with this. Please reach out to us if you would like to discuss your order.

Rated 5 out of 5 stars

I ordered some replacement slats for my…

I ordered some replacement slats for my living room window. We were so pleased with the quality & how quickly we received order. We decided to order a replacement slats for bedroom blinds & a complete set of blinds & runner for another bedroom window. All easy to put up and look amazing.

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Order received when expected

Order received when expected, good quality. Easy to fit the replacement slats. Would definitely use 1 click again and recommend them to anyone

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Highly delighted with my new slats…

Highly delighted with my new slats ordered and delivered promptly.
Made to perfection, thank you so much.

July 2, 2025
Unprompted review
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Easy to see options on the website

Easy to see options on the website.
Easy to complete the order.
The blinds look beautiful.

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Rated 5 out of 5 stars

Nothing to fault....

This was my third order with 1Click Blinds. Order process straight forward, delivery within 4 days each time. Product was spot on. Nothing to fault.

June 25, 2025
1clickblinds logo

Reply from 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

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