1examprep.com Reviews 98

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, professionalism, and ability to clearly explain complex processes, making them feel comfortable and understood. Many highlight the exceptional customer service, noting that representatives are informative, knowledgeable, and always available to answer questions and provide support. The user experience is frequently described as smooth, easy, and educational, with clear instructions and helpful guidance that simplifies the entire process. However, some people also felt that customer service calls were occasionally disrupted or ended abruptly, which was an isolated experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and availability of... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great attention and an easy,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Instructions

Customers had positive experiences with instructions, finding them clear and easy to understand. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carlos Diaz was awesome to work with. He broke down the GC course through 1 Exam Prep in a way that actually made sense and never rushed through anything. Super patient, answered all my questions, and... See more

Company replied

Rated 5 out of 5 stars

I purchased my books and was told someone would be reaching out to me, that someone was Carlos Diaz. He took the time to explain everything clearly and walk me through how the entire process works. He... See more

Company replied

Rated 5 out of 5 stars

Carlos was excellent. He was very thorough during the intro call and made the entire process smooth and easy. By following his instructions, I was able to pass the first part—the Business and Finance... See more

Company replied

Rated 5 out of 5 stars

Carlos Diaz was very informative and knowledgeable about the course and how to navigate all the books needed to pass the exams. Answered all my questions and gave me his personal number to reach out w... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center

Written by the company

Contractor exam prep license school providing certificate based training for state licensing exams across construction and skilled trades. We deliver focused study programs designed to support licensing approval, exam readiness, and professional certification.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chris was informative and helpful

Chris was informative and helpful with getting me set up for the courses and explained the process from start to finish with getting my license.

March 31, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear that Chris was able to clearly walk you through the entire process—from getting started with your courses all the way through obtaining your license. Having that full-picture understanding makes a big difference.

We’ll be sure to share your kind words with Chris—he’ll really appreciate it.

Wishing you continued success on your journey, and we’re here to support you every step of the way!

Rated 5 out of 5 stars

Great experience

Great experience, he answered all questions

March 31, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear you had a great experience and that all of your questions were answered. Providing clear and helpful guidance is what we strive for with every interaction.

We appreciate you choosing 1 Exam Prep and look forward to supporting you throughout your journey. Wishing you continued success!

Rated 5 out of 5 stars

Very communicative and helpful.

March 27, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear you found our team communicative and helpful. Providing clear, timely support is a big part of what we aim to deliver.

We appreciate you choosing 1 Exam Prep and look forward to supporting you throughout your journey. Wishing you continued success!

Rated 5 out of 5 stars

Carlos Diaz was great

Carlos Diaz was great. Very knowledgeable and brought experience and insight to our conversation. Carlos really understands the license process and would highly recommend him when initiating the exam prep process in the state of Florida.

March 30, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your thoughtful feedback!

We’re glad to hear that Carlos provided valuable insight and demonstrated his knowledge of the licensing process. Having that level of experience and clarity—especially when starting the exam prep journey in Florida—can make a big difference.

We’ll be sure to pass along your kind words to Carlos—he’ll really appreciate it.

Thank you for your recommendation, and we look forward to supporting you every step of the way. Wishing you continued success!

Rated 5 out of 5 stars

They have been super helpful and…

They have been super helpful and patient with me as I have been going through the process of getting my electrical contractor license. Thank you Chris and your team

March 30, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your kind words!

We’re glad to hear that Chris and the team have been helpful and patient as you work through the process of getting your electrical contractor license. We know it can be a lot to navigate, and we’re here to make it as smooth as possible.

We truly appreciate your trust in us and are excited to continue supporting you every step of the way. Wishing you great success on your journey!

Rated 5 out of 5 stars

Incredibly helpful and concise I didn't…

Incredibly helpful and concise I didn't feel lost all the information was provided in a manner that makes easy to understand. The experience was easy thanks to Mr.Diaz for an amazing experience into this journey.

March 30, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your thoughtful feedback!

We’re glad to hear that the information was clear, concise, and easy to understand—that’s exactly what we aim for so our students never feel lost in the process.

It’s great to know Mr. Diaz made your experience smooth and set you up for a strong start. We’ll be sure to share your kind words with him—he’ll really appreciate it.

We’re excited to be part of your journey and are here to support you every step of the way. Wishing you continued success!

Rated 5 out of 5 stars

Chris was very informative and didn’t…

Chris was very informative and didn’t take much time getting to the point and making sure we stayed on track even throughout the small talk.

March 30, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for your feedback!

We’re glad to hear that Chris was informative, efficient, and respectful of your time while still keeping the conversation engaging. Striking that balance is something we really value.

We’ll be sure to share your kind words with Chris—he’ll appreciate it.

Wishing you continued success on your journey, and we’re here to support you every step of the way!

Rated 5 out of 5 stars

Mr.Diaz was very helpful and gave a lot…

Mr.Diaz was very helpful and gave a lot of insight and tips for the next steps I need to to take to get my license

March 27, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great review! We’re glad Mr. Diaz was able to help and provide clear insight and tips for your next steps toward getting your license. Wishing you the best—feel free to reach out if you need anything along the way.

Rated 5 out of 5 stars

Very simple

Very simple , educational process. Carlos was there on time. And showed me how everything works. And the proper way to do things. Am very excited to start this new journey in getting my license. Am so glad I chu this company to help me along the way.

March 27, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great review! We’re glad Carlos made the process simple and educational and helped you feel confident getting started. Excited for you as you begin your journey toward your license—thanks for choosing 1 Exam Prep!

Rated 5 out of 5 stars

these guys are super knowlegable and…

these guys are super knowlegable and always quick to respond

March 25, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thanks for the great review, Andrew Gertz! We’re glad you found our team knowledgeable and quick to respond. Appreciate your support, and we’re here anytime you need us.

Rated 5 out of 5 stars

I have learned a lot of information you…

I have learned a lot of information you can not get normally ou there.
I feel really enlighthened with Mr. Carlos Dias and the advisory he has given to me.
It was tons of help.

March 27, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great feedback! We’re glad Mr. Carlos Dias was able to provide helpful guidance and share valuable insights. We appreciate your support and look forward to assisting you again at 1 Exam Prep.

Rated 5 out of 5 stars

Bought the course for the general…

Bought the course for the general contractors certificate exam! Just had a meeting with Carlos Diaz, excellent professional, outstanding on every ! Thanks

March 26, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great review! We’re glad the course has been helpful, and we’ll be sure to pass your kind words along to Carlos Diaz. Wishing you the best of luck on your general contractors certificate exam—please reach out if you need anything.

Rated 5 out of 5 stars

Carlos was excellent

Carlos was excellent. He was very thorough during the intro call and made the entire process smooth and easy. By following his instructions, I was able to pass the first part—the Business and Finance exam—on my first try. I plan to continue following his guidance and hope for the same result on the trade exam.

March 26, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for the great feedback! We’re glad Carlos made the process smooth and helped you feel prepared to pass the Business and Finance exam on your first try. Wishing you the same success on the trade exam—keep up the great work, and we’re here if you need anything along the way.

Rated 1 out of 5 stars

Don't waste 5 weeks

This company doesn't deliver the product. It's been over 20 days since I ordered their books. They have sent 30 texts and emails asking for reviews and to sign up for upsells, but no books. Customer service answers the phone with dogs yapping in the background then "drops" the call. Ultimately they refuse to give a ship date and actually deliver the product. I'll be reporting the transaction as fraud and moving on. Do not waste your time with them.

Update:
The company did deliver 9 of the 11 books in the order, plus one print out that is supposed to be a book (that was damaged in transit). Two different deliveries a week or more apart. They did give me a credit for my issues which was nice, but I still can't recommend them.

March 14, 2026
Unprompted review
1examprep.com logo

Reply from 1examprep.com

We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we take your concerns seriously.

Delays in receiving materials are not typical, and we understand how frustrating that can be—especially when you’re trying to move forward with your exam preparation. We also apologize for the communication experience you described, as that does not reflect our standards.

Rated 5 out of 5 stars

Super over advanced

Super over advanced, professional, respectful, and smooth service. He kept a calm demeanor and made sure to understand the situation entirely. Ori also kept his word and followed through with what he had promised to do. In the end, he delivered perfectly. I don’t think I have ever received such a high caliber manner. Thank you, Twin, for your assistance and support in resolving my issue. I hope 1 Exam Prep truly values your excellent work ethic and acknowledges how lucky they are to have you on their team. Thank you again, and have an excellent rest of your day!

February 17, 2025
Unprompted review
1examprep.com logo

Reply from 1examprep.com

Thank you for such an incredible review!

We’re truly grateful you took the time to share your experience, and we’re especially glad to hear how well Ori took care of you. Providing professional, respectful, and dependable support is something we take very seriously, and it’s great to know that came through so clearly.

We’ll make sure Ori sees this—he’ll really appreciate your kind words. Team members like him are a big part of what makes 1 Exam Prep special, and we’re proud to have him on our team.

If you ever need anything moving forward, we’re always here to help. Wishing you continued success, and thank you again for choosing 1 Exam Prep!

— The 1 Exam Prep Team

Show reviews in all languages. (98 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look